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Smart Shopper Stories from the Sales Frontlines
47984 messages, Last post on Nov 29, 2009 at 3:19 PM
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Replying to: isellhondas (Nov 30, 2008 12:56 pm) I hate to even bring this up but the Edmunds home page has an article questioning the reliability of newer Hondas vs. older ones. Maybe the woman should fix up her '89.  EDIT: I actually went back and read the article and it was just the last page from their long-term test of the Accord. Despite the come-on article title, they had no issue with reliability. They said it was reliable but boring...big surprise. Talk about bait and switch. Shame Edmunds, shame. 
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Replying to: oldfarmer50 (Nov 30, 2008 3:09 pm) That's a good reply INMO, it is courteous and should lead to a discussion. You might get into some common ground and he might even open up a bit. I don't right boors off completely too soon. I just think of them as a challenge and I feel great when I win them over. Quite often they are just insecure people or don't know how to communicate, so if you show them you are willing to actually talk to them you might win them over. I do agree though, there is a time to cut your losses. But all of retail has them, I don't know if it worse selling them cars or clothes! The easy walk ins almost any sales person can sell, they know what they want, you can communicate, you negotiate, but, these difficult boors separate the salesmen from the super-salesmen. |
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I know a guy that sells Nissan in New England. He says they're a 10. I once had a Bantam made in Butler, Pa near Pittsburgh in 33. I no longer live near Pittsburgh, but still watch Football on Sunday...every Sunday. When I'm not looking to buy a car.
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Replying to: mako1a (Nov 30, 2008 5:54 pm)  Richard |
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Replying to: mako1a (Nov 30, 2008 5:54 pm) (I know those numbers don't add up but it is the best I could do without wracking my brain) 
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Replying to: driver100 (Nov 30, 2008 12:05 pm) You confused me. If he would had said that to me that's how I would have responded. And if he walked away making one of those hand gestures I would have said "Have a nice day too. Don't let the door hit you in the ass." I guess I wouldn't last much in car sales huh? 
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Replying to: traindriver (Nov 30, 2008 12:06 pm) In that case he should have said: "Based on my reasearch a car like this should sell for $xxxx.xx Yours is overpriced in mho." and go from there. Alex could have come back with: "I might be able to lower the price provided the car meets your expectations and you will consider buying it." |
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Replying to: isellhondas (Nov 30, 2008 12:56 pm) |
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Replying to: isellhondas (Nov 30, 2008 12:56 pm)
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Replying to: rogeliov (Nov 30, 2008 6:49 pm) It could very well have been priced so high that the customer might have thought that he could not have negotiated a reasonable price. Until we get more information on the car and its price we can't say for sure. A few years ago when Suzuki came out with the SX4 someone was on one of these boards praising the car. So I thought I would drop by the local Suzuki dealership to get a look at the car since we were discussing it. Believe it or not on a $16K Suzuki they had a $4K ADM on it. If I were interested in the car I would have looked at that and walked away. Just way to much difference between what I would have paid for the car and what they were asking. Why go into a negotiation that I knew had little chance of resulting in a deal? This could have been a situation like that. |
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