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Smart Shopper Stories from the Sales Frontlines
47392 messages, Last post on Nov 11, 2009 at 1:25 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: boomchek (Nov 29, 2008 9:17 am) That would kind of creep me out if my salesman called me 6 months after a new car purchase to ask if I wanted to trade it in. I would immediately start thinking "Why is he doing this? What's wrong with the car I just bought? What aren't they telling me?". I sure wouldn't be rushing right over to his store. My salesman offered me a $100 payment for referrals. What's that called, a bird dog? Do any of you guys try that one? Does it work? For me, if I love my car I'll tell everyone without getting paid. If I hate it, it would take more than $100 for me to sell out my friends. I'm just funny that way,
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Replying to: oldfarmer50 (Nov 29, 2008 11:03 am) I had a good streak from a customer who DIDN'T buy. He sent me his buddy who bought, who in turn sent his buddy, who in turn sent another friend. That's 3 referral originating from a non buyer. Sometimes even the non buyers can bring in lots of business if you treat them right. |
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Replying to: greanpea68 (Nov 29, 2008 8:13 am) 
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Replying to: rogeliov (Nov 29, 2008 12:40 pm)
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Replying to: rogeliov (Nov 29, 2008 12:40 pm) Yes I have said it before...  it was 55% body language, 43% tone of voice, and 10% the words we use? Those would be incorrect numbers... so no I didn't say those number  Gp
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Replying to: cdnpinhead (Nov 29, 2008 1:06 pm) |
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Replying to: greanpea68 (Nov 29, 2008 1:35 pm) I thought, especially during these tough times, that you were the type who would give more than 100%. It sounds like you've gone into the 'alejandrom' mode of auto sales. Want to reconsider? jmonroe |
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Replying to: greanpea68 (Nov 29, 2008 8:13 am)  BTW, I think that I figured out the Car Space email system. I emailed Joel the other day and it went through fine. Originally, I was clicking the "Send/Trash Original" button. This time I just clicked the "Send" button. That must have been why you never received my response back in October. Richard
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I had an interesting letter from the local Ford dealer today. Take delivery of a new in stock car and you get the following: invoice price minus rebates minus employee pricing minus other incentives minus your trade equals your new car price. Does this sound too good to be true? The letter also included a coupon for $50 worth of gas just to appraise my trade. Don't you think that there would be a fair amount of pressure before they handed over that gas? My wife saw the coupon in my office trash. She wanted to know why I wouldn't go get the free gas. I told her that she could go and get it, but not to dare come home with a new car unless they gave her all of the incentives plus $20,000 for our '03 Explorer. Now that would be what I call "clubbing a baby salesman". Richard |
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Replying to: oldfarmer50 (Nov 29, 2008 5:35 am) There was no indication by Alejandro that the gesture was either obscene or dismissive. It sounds to me like the guy was simply disappointed by the price/mileage ratio and was merely shrugging it off and he promptly moved on. A "thank you" would probably have been in order but wanting to "drop" the guy for something so trivial sounds pretty far out. If the gesture were obscene, Alejandro would surely have mentioned it. Alejandro? -tidester, host SUVs and Smart Shopper
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