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Stories from the Sales Frontlines

47909 messages,  Last post on Nov 26, 2009 at 9:59 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#36619 of 47909
Re: [graphicguy] by boomchek
Nov 29, 2008 (9:17 am)
Reply

Replying to: graphicguy (Nov 29, 2008 8:28 am)

I don't mind cold calling "orphan" customers who's leases are about to expire, or who drive 10 year old cars that are costing them money in service.
 
I do mind calling customers who bought 6 months or a year ago, who most likley won't be looking for another car for a few years. I'm sure most do mind as well.
#36620 of 47909
Re: [oldfarmer50] by greanpea68
Nov 29, 2008 (9:50 am)
Reply

Replying to: oldfarmer50 (Nov 29, 2008 8:25 am)

BTW greanpea, I've been reading about the 370-Z. My offer still stands to let your dealership park a few in my driveway while you do snow removal.
 
Thanks Oldfarmer.... I needed a laugh today
 
gP
#36621 of 47909
Re: [boomchek] by graphicguy
Nov 29, 2008 (10:57 am)
Reply

Replying to: boomchek (Nov 29, 2008 9:17 am)

boom....I totally understand what you're saying. Likelihood of success for those folks coming off lease would seem to be a good bet. Those who bought 6 mos ago, not so much, I would imagine.
 
GP....have you driven the 370X yet. Impressions?
#36622 of 47909
Re: [boomchek] by oldfarmer50
Nov 29, 2008 (11:03 am)
Reply

Replying to: boomchek (Nov 29, 2008 9:17 am)

"...I do mind calling customers who bought 6 months or a year ago..."
 
That would kind of creep me out if my salesman called me 6 months after a new car purchase to ask if I wanted to trade it in. I would immediately start thinking "Why is he doing this? What's wrong with the car I just bought? What aren't they telling me?". I sure wouldn't be rushing right over to his store.
 
My salesman offered me a $100 payment for referrals. What's that called, a bird dog? Do any of you guys try that one? Does it work? For me, if I love my car I'll tell everyone without getting paid. If I hate it, it would take more than $100 for me to sell out my friends. I'm just funny that way,
#36623 of 47909
Re: [oldfarmer50] by boomchek
Nov 29, 2008 (12:35 pm)
Reply

Replying to: oldfarmer50 (Nov 29, 2008 11:03 am)

Bird dogs work wonders. It's $100 cash in your pocket for a referral. You don't even have to do any work, just send your freidn or family member down.
 
I had a good streak from a customer who DIDN'T buy. He sent me his buddy who bought, who in turn sent his buddy, who in turn sent another friend. That's 3 referral originating from a non buyer. Sometimes even the non buyers can bring in lots of business if you treat them right.
#36624 of 47909
Re: [greanpea68] by rogeliov
Nov 29, 2008 (12:40 pm)
Reply

Replying to: greanpea68 (Nov 29, 2008 8:13 am)

Didn't you say before it was 55% body language, 43% tone of voice, and 10% the words we use?
  
#36625 of 47909
Re: [rogeliov] by cdnpinhead
Nov 29, 2008 (1:06 pm)
Reply

Replying to: rogeliov (Nov 29, 2008 12:40 pm)

Being who I am, I'll point out that he probably didn't say exactly that, since it adds up to 108%.
#36626 of 47909
Re: [rogeliov] by greanpea68
Nov 29, 2008 (1:35 pm)
Reply

Replying to: rogeliov (Nov 29, 2008 12:40 pm)

Didn't you say before
 
Yes I have said it before...
 
it was 55% body language, 43% tone of voice, and 10% the words we use?
 
Those would be incorrect numbers... so no I didn't say those number
 
Gp
#36627 of 47909
Re: [cdnpinhead] by snakeweasel
Nov 29, 2008 (5:05 pm)
Reply

Replying to: cdnpinhead (Nov 29, 2008 1:06 pm)

Maybe he is Willy Wonka.
#36628 of 47909
Re: [greanpea68] by jmonroe
Nov 29, 2008 (5:10 pm)
Reply

Replying to: greanpea68 (Nov 29, 2008 1:35 pm)

Those would be incorrect numbers... so no I didn't say those number
 
I thought, especially during these tough times, that you were the type who would give more than 100%. It sounds like you've gone into the 'alejandrom' mode of auto sales.
 
Want to reconsider?
 
jmonroe

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