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Stories from the Sales Frontlines

47837 messages,  Last post on Nov 23, 2009 at 4:31 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#36602 of 47837
Re: [alejandrom] by tidester HOST
Nov 28, 2008 (5:21 pm)
Reply

Replying to: alejandrom (Nov 28, 2008 1:54 pm)

I can't tell you how much I wanted to drop that guy.
 
Remind me to stay away from your store. I thought the guy asked a reasonable question and simply opined that the price and mileage were incongruous. It's not like he was insulting your mother or giving you an obscene hand gesture.
 
tidester, host
SUVs and Smart Shopper
#36603 of 47837
Re: [tidester] by richard64
Nov 28, 2008 (5:52 pm)
Reply

Replying to: tidester (Nov 28, 2008 5:21 pm)

I think maybe it WAS the hand gesture. Alejandrom indicated that the customer blew him off with a wave of the hand. I can see that this would be pretty irritating. That body language sends a message that the salesman is less than important. At times, it is the non-verbal language that sends the real message.
 
Hope you had a nice Thanksgiving.
 
Richard, ASC for Edmunds
#36604 of 47837
Re: [boomchek] by jipster
Nov 28, 2008 (6:14 pm)
Reply

Replying to: boomchek (Nov 28, 2008 12:24 pm)

do these people have no respent for fellow human beings in the quest for saving the mighty buck?
 
Last year there was a video played that showed an elderly person being stampeded on, upon a store opening their doors. I blame Wally World. They better than anyone should understand the extent of human greed. The victims family will sue for millions of dollars, and get it.
#36605 of 47837
Re: [madmanmoo] by greanpea68
Nov 28, 2008 (7:40 pm)
Reply

Replying to: madmanmoo (Nov 28, 2008 10:49 am)

I hope I can get into a little trouble
 
Something tells me this "Won't be like Germany"....
 
GP
#36606 of 47837
Knows what? by mako1a
Nov 28, 2008 (9:13 pm)
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Your profession is not the only one with customers who think that they know more than you do.
 
On a bumper sticker-
 
People that think they know it all really annoy those of us that do.
#36607 of 47837
Re: [madmanmoo] by duke23
Nov 28, 2008 (9:24 pm)
Reply

Replying to: madmanmoo (Nov 28, 2008 6:54 am)

mmm This is our second trip over. My wife's brother is getting married. We will be staying in Hong Kong and Shenzhen. We might make a quick sidetrip to Thailand. I'm not sure what all is on the itinerary as my wife is handling all of it. wrote "
 
That is very cool M, Please post a short trip report when you get back. Thanks.
#36608 of 47837
Re: [alejandrom] by traindriver
Nov 28, 2008 (9:43 pm)
Reply

Replying to: alejandrom (Nov 28, 2008 2:03 pm)

Single male just left in his Ford.
 
Well, when this "single male" starts shopping for the wife's new TL or Maxima next summer I will most certainly do the initial leg work by myself before asking her to come along. I will have culled all of the "hard sell" dealerships, the salesmen who can't get out of "Sales Seminar 101" mode, and the SM's whose best offer is $400 off sticker when the going rate is $400 under invoice. No need to drag the wife along for the dog and pony show and no need to pawn my son off on a family member/babysitter for an exercise in frustration. When I have found the dealer/salesman/price that I like, she will at that point come out and test drive the two, make her choice, and point to the desired color. Done deal.
 
Regardless, this "single male" will be in a Ford F150 if shopping locally or a stunning example of a 93 Ford Taurus wagon, teal over tan cloth, if I happen to be working in Atlanta at the time. (I'm sure the Acura guys will summersault right out the showroom door when I drive up in that piece. )
 
All kidding aside though, it seems that you are burned out -- either at this particular store or with the profession as a whole. Hope it gets better for you; been there, done that and it isn't fun!
 
Welcome to Edmunds, BTW.
#36609 of 47837
Re: Knows what? [mako1a] by rogeliov
Nov 28, 2008 (9:50 pm)
Reply

Replying to: mako1a (Nov 28, 2008 9:13 pm)

And then there's the one that says:
"As a matter of fact I do know it all, I just can't remember it all at once."
 
#36610 of 47837
Re: [traindriver] by SoldierRenter
Nov 29, 2008 (4:29 am)
Reply

Replying to: traindriver (Nov 27, 2006 2:37 am)

Absolutely....my wife hates the car shopping experience. She requires that I research what she would like beforehand and narrow it down to two or three vehicles. She test drives the vehicles, they give me their deal and we decide within 48 hours. BTW, there are tons of forums about real estate agents, etc. What salespeople can't stand is that the information is now out there, no more opaqueness in the process and a lot of disinter mediation occurring and that is good for consumers. I read this forum to learn as a long time lurker. I do exactly what traindriver described, my job is to eliminate the bad dealerships. I will tell you a story soon about buying my daughters truck. I took her to one of those bad dealerships (lose the trade keys, etc) just so she could tell the difference. She was stunned.......
#36611 of 47837
Re: [tidester] by oldfarmer50
Nov 29, 2008 (5:35 am)
Reply

Replying to: tidester (Nov 28, 2008 5:21 pm)

"...It's not like he was insulting your mother or giving you an obscene hand gesture..."
 
On the contrary, that's exactly what he was doing. By turning and walking away without comment he used his body language to dismiss alejandron and tell him he was nothing. The dismissive hand gesture might just as well been "the finger" for what it conveyed.
 
That's why I couldn't be a car salesman. I'd end up in jail.

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