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Smart Shopper Stories from the Sales Frontlines
47335 messages, Last post on Nov 10, 2009 at 11:40 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: isellhondas (Nov 26, 2008 6:39 pm) There goes my office furniture...it's in the up re-configured position again!!!  jmonroe |
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Replying to: alejandrom (Nov 26, 2008 7:24 pm) Me: Walks away shaking head. Madmanmoo, a real car salesman, would have offered her some booze to calm her nerves. Lesson learned junior. 
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Replying to: tidester (Nov 26, 2008 8:40 pm) To the Scion sales person....some get very nervous when buying a car. Best thing you could have done was to point them in the right direction (new car lot) and tell them that's where they need to be. Scion is a one price store. Should be easy enough. If the customer feels comfortable, and you present the product well, you've got a sale. The rest of it should be easy. For the person who waited and waited around in the showroom, trying to negotiate, it takes two to play that game. If you don't like what's happening, there are no shackles holding you in the showroom. You can walk at any time. I'm sure the market for car sales is tough. But, if misery loves company, you are not alone. I have friends who are in banking.....real tough go there. I know one higher up loan officer who took a 50% pay cut after getting the pink slip, just to have benefits at his new plance. Myself, I'm trying to hustle my marketing expertise. This is where the good separate from the pretenders. Fact is, there's very little buying (and obviously selling) going on. People have less money to spend. The good news is, few of us are starving. We'll all have a nice banquet put on our table today. There are plenty in the world that can't say that. If I succeed in not chopping off one of my fingers, I'll share laughs with family and friends. We can whine about the situation, we can wring our hands over it, but the best thing to do is to have a little faith that things will get better. They always do, mainly because we live here, in a very priviledged country where there's plenty to be thankful for.
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Replying to: rogeliov (Nov 27, 2008 1:02 am) I can understand what you are saying about talking to 3 - 4 ups a day.... I don't have that luxury right now myself but if I did I would be happy. The thing you have to take into consideration is that he does work at a "Toyota store"..... We have a 4 Toyota stores in my group..... they are all experiencing the smae issues this kid is talking about.... His "markets" problem is that he works in Chicago. A very big area filled with plenty of competition. At times like these everyone is just trying to gain market share which means selling at low prices. This job/career we do isn't worth it when you put all hours of work for low pay. That is what he is venting about. Also just becuase his store is doing 300-350 just means they are selling cars.... at what profit.... probably small but I would bet if the market were different they would be selling 500 and everyone would be happy. GP
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Replying to: driver100 (Nov 27, 2008 6:22 am) When I first got into this business a "old timer" gave me a tip that I still used today and also in many cases. He said when you start walking to a "up".... While looking at them, say to yourself in your head "I love this person"..... The first time I tried it I was like wow... that s some wierd mental crap but it does put you in a positive mood.... It can also be used on the phone or dealing with a angry boss  GP |
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Replying to: graphicguy (Nov 27, 2008 6:53 am) Of course some people do get nervous we are talking big money. When all is said and done people might shell out 30 grand or more over up to 6 years. Thats a big hunk of change especially in an economy where many wonder if they will be employed the whole year of 2009. For the person who waited and waited around in the showroom, trying to negotiate, it takes two to play that game. We are talking negotiating a car price not the Paris Peace Accords. When negotiate a price if you are not there (or at least really close) in 30 minutes something is wrong. We can whine about the situation...... One thing to look forward to is pent up demand. As soon as this clears up people will be buying again and for a short time at a higher rate than usual.
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Replying to: rogeliov (Nov 26, 2008 7:48 pm) Dang....u r right. It was Ferrari...my bad |
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Replying to: richard64 (Nov 26, 2008 9:16 pm) Thank you Richard. But the reality is that the older plants were Unionized, and met the same fate as what GM is looking at - CLOSURE. All due to labor unions exerting their force so much that it forced the management to shut down the plant, take the loss, and relocate the plant elsewhere where workers are willing to work without union contracts. It is those plants that you saw. |
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Replying to: greanpea68 (Nov 27, 2008 7:09 am) I had a thought and I just need an answer. Car sales are down 30% in the U.S.A. So, if a guy was making $60000 a year, he should be making $40,000, at least theoretically. If $30,000 then now $20,000. I am not saying it is easy to cut back expenses. But it shouldn't be the end of the world either. It might be good for us all to cut back to some degree. While we are on the topic, sales in Canada have been strong up until October (though I am sure it will start to fall this month). And surprisingly GM is still number one, Ford and Chrysler usually battle it out with Toyota bouncing between #2 and #4 spot. Not sure why Big 3 should not be doing better in the U.S. IMHO the UAW should take a limited time cut in pay so cars can be produced cheaper, government should free up money for car loans (not 100%) and maybe people will buy some US made cars. They probably have to sell based on price, more than reliability or engineering. Maybe they can make a profit, get workers back, get some money for R&D. And to all our American friends "Have a Happy Thanksgiving" We had our Thanksgiving last month.....so I guess we'll have to keep things moving for the world economy! |
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Replying to: jipster (Nov 27, 2008 6:44 am) That Moo is a sly one with the ladies. Didn't he drive 30 miles to jump a female customer once? 
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