Stories from the Sales Frontlines

Replying to: boomchek (Nov 26, 2008 12:37 pm)

Replies to this message:
• boomchek (Nov 26, 2008 4:05 pm)
  • jmonroe (Nov 27, 2008 4:49 am)
    • rogeliov (Nov 27, 2008 10:09 am)

Replying to: exb0 (Nov 26, 2008 10:42 am)

"...Then they leave you by the car freezing and walk back to the store to get the keys..."
 
Don't you know, that's how they pre-qualify you. If you stand there like a fool they know you are a laydown. If you wander away and get lost you are not smart enough to read the fine print on the finance agreement. If you start crying, well, you've given the sales staff a good time betting how long you would wait out there.
 
The only way to counter this technique is to storm back into the showroom and start throwing furniture around and screaming "I'm as mad as hell, and I'm not gonna take this anymore".
 
Seriously though, It does seem that "the wait" is part of the sales experience. When I last purchased my salesman disappeared into the back room for quite a while. I imagined he was in a football huddle with the whole sales team figuring out how they would play me. I decided to counter this by looking bored, stealing coffee from the manager's office and finally walking out of the store and strolling around the parking lot. This got the desired result as my salesman came running out and told me how sorry he was for making me wait.
 
They were out with an offer 30 seconds later.

Replies to this message:
• richard64 (Nov 26, 2008 3:00 pm)
• jipster (Nov 26, 2008 4:27 pm)
  • oldfarmer50 (Nov 27, 2008 5:22 am)

Replying to: golic (Nov 26, 2008 10:07 am)

Not a dumb question at all. Those folks are here every day when we turn the key and still continue to keep us past closing several nights a week.
 
Since the first cave man built the first wheel to to trade for 3 fur pelts they have been there. A guy who knows it takes 3 furs to buy a wheel but don't have any.
 
The thing that keeps you going in this biz is hope. The hope that you can turn a squirrel into a buyer. It happens occasionally, that is why we all hang in there with them every day.
 
On days when there is a larger amount then usual on the lot my GM will ask who ran into the oak tree down the street and knocked all the squirrels out.

Replies to this message:
• richard64 (Nov 26, 2008 3:07 pm)
  • joel0622 (Nov 26, 2008 4:17 pm)
    • richard64 (Nov 26, 2008 8:35 pm) and 1 more...

Replying to: oldfarmer50 (Nov 26, 2008 2:25 pm)

Replying to: joel0622 (Nov 26, 2008 2:43 pm)

This squirrel wants to know if you have any information for me yet. I do have some fur pelts.
 
Richard

Replies to this message:
• joel0622 (Nov 26, 2008 4:17 pm)
  • richard64 (Nov 26, 2008 8:35 pm)
    • joel0622 (Dec 02, 2008 9:15 am)

Replying to: driver100 (Nov 26, 2008 1:50 pm)

Replies to this message:
• jmonroe (Nov 27, 2008 4:49 am)
  • rogeliov (Nov 27, 2008 10:09 am)

Replying to: richard64 (Nov 26, 2008 3:07 pm)

Replies to this message:
• richard64 (Nov 26, 2008 8:35 pm)
  • joel0622 (Dec 02, 2008 9:15 am)

Replying to: oldfarmer50 (Nov 26, 2008 2:25 pm)

Seriously though, It does seem that "the wait" is part of the sales experience. When I last purchased my salesman disappeared into the back room for quite a while.
 
Always a good sign when they play the "waiting game" on you oldfarmer. They figure they've got a live one, soften you up a bit with their lounge lizard food... then go in for the kill. You spoiled their little party by waltzing out the door, a complete salesman to consumer 180 degree reversal... putting you in the drivers seat. A bold and brash move. You may not have realized it... but you played the "Jipst Method" to the tee. Congratulations... nice to know someone has been paying attention (at least subconsciously).

Replies to this message:
• oldfarmer50 (Nov 27, 2008 5:22 am)

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• tidester (Nov 26, 2008 8:40 pm)
  • graphicguy (Nov 27, 2008 6:53 am)
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    • jmonroe (Nov 27, 2008 10:00 am) and 1 more...