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Smart Shopper Stories from the Sales Frontlines
47861 messages, Last post on Nov 23, 2009 at 6:56 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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.I miss the car business the more I think about it No...you don't. I was in the Marine Corps for 4 years and sometimes I wax poetic about the god ole days back in the Corps. Then I snap back and realize that 18 mile humps carrying a base plate for the mortar was not fun. Just imagine working a "bust out" (12 hour shift) and talking to two credit criminals and a guy who is going to wait to buy until after the auto show and you will snap back to reality real quick. By the way....I was thinking about writing down some of my ideas for a 30 minute sitcom based around a large dealership and sending them to Hollywood. Good idea for a show or what?
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Replying to: alejandrom (Nov 26, 2008 9:48 am) I have noticed that the salespeople are getting very smart there. They “up” you in the parking lot and take you straight to their car lot. They would walk with you through the inventory and have you pick a car out for a test drive. Then they leave you by the car freezing and walk back to the store to get the keys. After the test drive, they feel you out to see if you are a real buyer, if not; they leave you in the parking lot and walk back to the store through the service area. The SM doesn’t even realize that they had a “customer”. |
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Replying to: alejandrom (Nov 26, 2008 9:48 am) My advice to you, find another dealership or line of work. |
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Replying to: alejandrom (Nov 25, 2008 10:54 am) LOL.... Buddy I hear your pain. I also think I am at the end of my rope but I keep telling myself that when the economy turns around it will be worth the wait. I won't know untill it happens. But I have to agree that I used to like this business better in years past but tell my self I can't dwell on that because this is what I know and do. Customers have been changing the way the purchase vehicles but in the end it still comes down to how I treat and service my customers. I believe if we continue to give good service it will pay off when things (the economy) turns around. If you have been doing this over 5 years I would suggest to stay in and wait it out. Also where else are you going to go? That was question I asked myself and couldn't answer..... I wish you the best of luck and suggest to hang in the game especially at the type of store you are at. When I get that stressed out with the business I try to take a week off. But I know that isn't a easy approval to get from management  Good Luck! GP |
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Replying to: snakeweasel (Nov 25, 2008 4:44 pm) Snake-- Spoken like a true accountant.  I always enjoy your cut-to-the-chase assessments. Maybe you've read the following (paraphrased) quote: The death of one man is a tragedy. The death of millions is a statistic.--J. Stalin It's probably not a line you should use at your next audit--unless it's after examining the books of one of the Big 3 automakers. Gogiboy |
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Replying to: rogeliov (Nov 25, 2008 11:09 am) Yes closing skills come into question here but "customers" have changed.... He works in Chicago and I am sure there are plenty of Toyota dealerships there. When I say customers have changed.... I mean they are more willing to shop 3-5 dealerships either by phone, email, or adds.... Than the customer only wants the best price. Obviously..... If dealerships give "the customers best price" they would never make any money..... So untill you walk in the shoes of a car salesman today you may want back off the insults of telling someone to find another business.... and if you read his post correctly that is what he was stating. Give the kid a break! GP
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Replying to: alejandrom (Nov 25, 2008 11:33 am) I agree and feel your pain...... You can sell 5 cars a week but if the profit is not there and you are working 60 hours a week for $500 (5 mini commisions) after taxes and benefits it isn't worth it any more  GP
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Replying to: alejandrom (Nov 25, 2008 11:53 am) ROFLMAO...... Boy do I know that one  GP |
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""And if I run into one more single male who is looking for a car without his wife I think I might lose it. I've never met a bigger bunch of strokes then the single males looking for a car. They never have the intestinal fortitude to pull the trigger on a car purchase without"checking" in with their wife."" Customer here: I love my wife and our relationship, plus she drives any vehicle we have ever owned as much as I, so why wouldn't I scope (or stroke, as you say) the landscape on the internet and on the lots before showing her what I have found and getting her opinion. I love her, not the dealership or the salesman. (As great a guy or gal as that person may be ) 
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Replying to: alejandrom (Nov 25, 2008 11:53 pm) [X] professional Troll on a message board [ ] car sales time to move on and find another job that you will hate in 2 years. You have to have skills and a thick skin in the car business. Stop being a (fill in your own blank) and go out and sell something or go home. you complaining is like a doctor complaining that sick people are coming to see him every day. |
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