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Stories from the Sales Frontlines

48056 messages,  Last post on Dec 04, 2009 at 6:16 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#36424 of 48056
Re: [alejandrom] by golic
Nov 26, 2008 (6:17 am)
Reply

Replying to: alejandrom (Nov 26, 2008 12:12 am)

Interest rates....the bane of my existence. Why oh why do people think that a company should loan out thousands of dollars and not make a profit on it?
  
Crazy huh?

 
After 9/11, when the auto industry effectively introduced the 0% for 60 months (and perhaps longer) It brought my out to buy an american car. I remember hitting each lot and the sales guy telling me that this 0% is a "once in a life-time" event. Had they truly stuck to that..it would have made things far more realistic.
 
I agree with you, it makes 0 sense. However, it has been a staple in the market place for 8 years now, and the average consumer just expects this. We live in the entitlement generation. To me, the idea of 0%, 72/84 month loan is just a poor short sighted business model, and unfortunately many of you must deal with the repercussions.
#36425 of 48056
Re: [golic] by imidazol97
Nov 26, 2008 (6:22 am)
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Replying to: golic (Nov 26, 2008 6:07 am)

>die I will never understand the people who walk onto a car lot to look around if they aren't buying anything.
 
I disagree with the other hypotheses about shopping also. In fact, lookers become buyers. My wife kept looking at jewelry stores and when it was time to buy a new three-stone ring to replace the modest one she's worn for years, she knew exactly what look she wanted and at which jewelry store she wanted to get it. The same is true for me with used and new cars. I cruise through a lot, hop out, look, and leave. IF a salesman approaches me, I tell them I'm looking but not planning to buy today, this week, etc. If it's a pushy salesperson at a local foreign brand store known for pushy and arrogance, I leave before a salesman can get to me.
 
But I'm shopping. If our second car got hit or died tomorrow, I'd have a replacement negotiated on by late afternoon.
#36426 of 48056
Re: [golic] by joel0622
Nov 26, 2008 (6:23 am)
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Replying to: golic (Nov 26, 2008 6:17 am)

Golic is correct. Never in my life would have ever thought I would have customers telling me that 3.9% is ridiculous and they will just wait for 0%. The manufactures give us no credibility because the consumer is right. If they wait long enough it will come around.
 
Now the Family Plan and 0% are so common that it is really not even a big deal anymore.
 
I remember when I first joined this board all the import people here told me that they would NEVER resort to such a thing because of what it would do there future biz and trade values. Heard "Saved by Zero" on the TV lately. The only Major player who stood by there guns so far is Honda.
#36427 of 48056
Re: [alejandrom] by mikefm58
Nov 26, 2008 (6:55 am)
Reply

Replying to: alejandrom (Nov 26, 2008 12:12 am)

Clueless Customer:
  
Crazy huh?
  
Welcome to my world.

 
As others have already stated, the problem is your attitude towards the very people that pay you. Grow a thicker skin or find a new line of work.
 
Why do you keep posting the same condescending stuff at such odd hours of the day?
 
Sniff Sniff, I smell a troll.
#36428 of 48056
Re: Tired of selling cars.... [explorerx4] by richard64
Nov 26, 2008 (7:12 am)
Reply

Replying to: explorerx4 (Nov 25, 2008 5:21 pm)

Thanks for the link. Unfortunately, it only showed $3,500 cash for my zip code. Joel is checking on it for me. I was hoping for employee pricing plus a rebate, say $7k or $8k total. We'll see how things play out. Thanks again.
 
Richard
#36429 of 48056
Re: Who was tops on the safest car list [joel0622] by driver100
Nov 26, 2008 (7:15 am)
Reply

Replying to: joel0622 (Nov 26, 2008 5:58 am)

When I searched for it allot of the headlines read, "Ford Tops Safest Car List, (with help from Volvo)"
 
I found it funny that no matter what we do the media still has to turn the knife a little bit.
 
I'd like to know the number of cars each manufacturer produces compared to winners on the list. For example, I believe every Suburu passes every safety test made so 100% of their cars pass the test. What percentage of Fords cars made the list? When you take out GM and Chrysler which haven't had R&D money to work on safety - Ford has probably got the most models.
 
Not to take anything away from Ford, it is a great accomplishment and wonderful to see Ford is actually working on issues such as "safety". But, it isn't much fun if we can't turn the knife a bit..........
#36430 of 48056
Re: Tired of selling cars.... [richard64] by joel0622
Nov 26, 2008 (7:15 am)
Reply

Replying to: richard64 (Nov 26, 2008 7:12 am)

Dang I forgot all about you. I will find out something today
#36431 of 48056
Re: [driver100] by qbrozen
Nov 26, 2008 (7:18 am)
Reply

Replying to: driver100 (Nov 26, 2008 5:05 am)

+1
 
I don't think I can say it any better.
 
Obviously, if alejandrom is indeed a car salesman, he picked the wrong line of work. Sales is a wide open field. They are needed everywhere. So why in the world would you choose to sell something you have no passion for?
#36432 of 48056
Re: Tired of selling cars.... [kirstie_h] by graphicguy
Nov 26, 2008 (7:33 am)
Reply

Replying to: kirstie_h (Nov 25, 2008 11:07 am)

kirstie....from the male's perspective, my experience was no different than yours.
 
When I was married, my "former spouse" would tell me to find her a car.
 
"What do you want?"
 
"Something with 4 doors, plenty of room, rides nice....Oh yeah....I want something in a dark shade of blue".
 
Not much to go on, but I'd peruse the car lots. Found a few that met her "criteria". But, before I made my offer, I took her to the dealership to make sure it was something she liked. From what I'm reading, that makes me a stroke. But, there's no way I'd take her with me during the "research" part of car shopping. As antsy as I got when I accompanied her to the local designer clothing boutique, it paled in comparison to the (few) times I took her to shop for a car.
 
Better to get the leg work done up front, before I presented her with the car she gave me instructions to shop for.
 
Conversely, when we bought a house, I let her do the leg work. Get me in this neighborhood, with these many bedrooms, with this amount of Sq ft. Then (and only then), bring me in to take a look at it.
 
roadburner.....after having just gone through with rebuilding and replacing my home theater, I noticed that many pieces of gear are being sold out of people's homes. Surprising to me. But, some of the "boutique brands" of AV gear are not selling out of a store front. But, are being represented by individuals, who have "quasi-showrooms" in their homes.
 
Interesting marketing technique. Low overhead. But, that means you have strangers traipsing in and out of your home to sell your goods.
#36433 of 48056
Re: Tired of selling cars.... [joel0622] by richard64
Nov 26, 2008 (7:44 am)
Reply

Replying to: joel0622 (Nov 26, 2008 7:15 am)

"Dang I forgot all about you."
 
And to think that I bragged on you as a paratrooper and auto F&I guy.
 
Richard

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