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Stories from the Sales Frontlines

48090 messages,  Last post on Dec 05, 2009 at 5:45 PM

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What is this discussion about? Car Buying


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#35922 of 48090
Re: Earl Sheib [roadburner] by boomchek
Nov 12, 2008 (11:40 am)
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Replying to: roadburner (Nov 12, 2008 11:30 am)

Even so, I don't have a lot of sympathy for people who shop on price alone-with no research or references-and then are unhappy with their "great deal". FWIW the lady was seeking $1500 in damages.
 
Ohhh, so now she knew a good paintjob would cost her $1500 hence, she was seeking that much in damages???" And before that did she really think she found a sucker who'd do her $1500 paint job for $75?
 
Plus you can't paint a dark grey car white in just one coat. She should have known...
 
Do you know what the outcome was? Very curious to know.
#35923 of 48090
MY CUSTOMER MISLED ME!!! by madmanmoo
Nov 12, 2008 (11:43 am)
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Okay, I wasn't born yesterday and I didn't start selling cars yesterday. Exactly who are these people?
 
A lady tells me that she has a Boxster that she wants to trade in. She wants average book for it. Sounds reasonable. I start digging a little. The vehicle is a 2002 with 80k miles on it. Paintwork, bad Carfax and to top it all off.... it is in our competitor's garage and needs $14k worth of repairs.
 
I let her know that a reasonable expectation on trade would be around $10k if the vehicle didn't have any damage or repairs needed. However, because of the situation she is probably looking at a couple of grand from a wholesaler. She responds that our competitor is giving her $8k.
 
"Great!" I respond. "Get a check from them and come on over. This will make it very simple. We have a new Boxster that you want and you have the convenience of selling your trade to them. We can do business!"
 
Let's see if this pans out. I really wonder why people feel the need to lie to me. I love them for it though.
#35924 of 48090
Re: This is why I check them. All of them [graphicguy] by boomchek
Nov 12, 2008 (11:45 am)
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Replying to: graphicguy (Nov 12, 2008 11:39 am)

They kept inspecting the car with a fine tooth comb......Just a "gut feel", but I'd say they'll be back.
 
Typically people that do inspect cars with a fine tooth comb are doing so because they're set in their mind that they're buying that car.
 
I've seen it happend a lot, especially on used cars, even if they don't say they want it.
 
It is those that come by, won't even look in the trunk or under the hood, but just start throwing numbers at you, are ones who usually don't end up buying.
#35925 of 48090
Re: MY CUSTOMER MISLED ME!!! [madmanmoo] by boomchek
Nov 12, 2008 (11:48 am)
Reply

Replying to: madmanmoo (Nov 12, 2008 11:43 am)

Sounds like the car is trouble. $2k is about right if it needs that much in repairs.
 
She's going to go back to where her car is and tell them you offered her $10k.
#35926 of 48090
Re: MY CUSTOMER MISLED ME!!! [boomchek] by madmanmoo
Nov 12, 2008 (11:51 am)
Reply

Replying to: boomchek (Nov 12, 2008 11:48 am)

Haha, probably.
 
She wants to know what my best deal is and I told her to just come on down. No way I'm giving her numbers just to cut into the other dealership's profits. I need a commitment first.
#35927 of 48090
Re: MY CUSTOMER MISLED ME!!! [madmanmoo] by boomchek
Nov 12, 2008 (11:53 am)
Reply

Replying to: madmanmoo (Nov 12, 2008 11:51 am)

Plus tell her to roll her Boxster in on dollies to your dealership for an appraisal.
#35928 of 48090
Re: Earl Sheib [boomchek] by roadburner
Nov 12, 2008 (12:01 pm)
Reply

Replying to: boomchek (Nov 12, 2008 11:40 am)

Do you know what the outcome was? Very curious to know.
 
I ruled for the defendant. The plaintiff didn't file an appeal.
#35929 of 48090
Re: MY CUSTOMER MISLED ME!!! [madmanmoo] by qbrozen
Nov 12, 2008 (12:07 pm)
Reply

Replying to: madmanmoo (Nov 12, 2008 11:43 am)

Paintwork, bad Carfax and to top it all off.... it is in our competitor's garage and needs $14k worth of repairs.
 
Funny. I was just talking about used Boxsters in another thread.
 
Do tell, what are the repairs? Did this suffer one of the engine failures I've read about?
#35930 of 48090
Re: Earl Sheib [graphicguy] by houdini1
Nov 12, 2008 (12:16 pm)
Reply

Replying to: graphicguy (Nov 12, 2008 9:22 am)

Maybe they also had to pay a one time sales tax and they think this will have to be paid each year.
 
When you buy a car in my state (ks) you have to pay the sales tax and the property tax when you register the car. Each year after that just the prop tax of course. Like Shifty said the prop tax on this car should be minimal.
 
In those states where the dealer collects the sales tax, what happens when you buy or sell a car between individuals?
#35931 of 48090
Re: MY CUSTOMER MISLED ME!!! [qbrozen] by madmanmoo
Nov 12, 2008 (12:18 pm)
Reply

Replying to: qbrozen (Nov 12, 2008 12:07 pm)

Not sure yet. She pressed for best pricing. I refused to give it to her without the trade and herself here. We're sending over a tow truck to get it and bring her over here to make a deal.
 
No sense in cutting into another dealer's profit. I need a commitment.

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