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Stories from the Sales Frontlines

47838 messages,  Last post on Nov 23, 2009 at 6:35 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#29099 of 47838
Re: Time consuming [richard64] by houdini1
May 19, 2008 (1:59 pm)
Reply

Replying to: richard64 (May 19, 2008 1:45 pm)

Definitely something wrong with that post. In looking back at some of his other posts, on May 17th, two days ago, he said he had just leased an '08 Pontiac G6 and really liked it. Maybe he is a chronic car buyer.
#29100 of 47838
Re: Clear as Mud [chikoo] by richard64
May 19, 2008 (2:01 pm)
Reply

Replying to: chikoo (May 19, 2008 9:36 am)

The Bush Blunders were a hoot! Thanks for sharing.
 
To stay on topic: Some poor fool had to drive the idiot to these engagements.
 
Richard
#29101 of 47838
Re: Time consuming [houdini1] by richard64
May 19, 2008 (2:04 pm)
Reply

Replying to: houdini1 (May 19, 2008 1:59 pm)

I missed the May 17th post. You're right. There's a missing spark plug some place.
 
Richard
#29102 of 47838
Re: Taste of someone else's medicine. [madmanmoo] by richard64
May 19, 2008 (2:09 pm)
Reply

Replying to: madmanmoo (May 19, 2008 11:22 am)

Moo! We've missed you. Glad you are back.
 
Richard
#29103 of 47838
Subject Line by richard64
May 19, 2008 (2:14 pm)
Reply
To our wonderful Hosts:
 
Have you noticed that on the subject line, the sender's name is running in to "save, edit, and reply"? Considering how "off topic" some of us have been lately, who are we to complain?
 
Richard
#29104 of 47838
Re: Taste of someone else's medicine. [greanpea68] by mackabee
May 19, 2008 (2:23 pm)
Reply

Replying to: greanpea68 (May 19, 2008 11:30 am)

Unfortunately we have a bunch of buttheads that don't know how to deal with the general public. We have them here too. It makes me wonder why people still go ahead and buy from them. Some of them outright lie to customers.
 
My "buddy" Frank sold a used Sienna to a young Hispanic customers. He worked them for two days. First night they were in together and took the van overnight. The next day he returned the van and did a little more negotiating. That evening the wife comes in by herself trying to get a better deal and he tells her this: "Look I went in there to fight for you. I got them to take $500.00 off the price. I've spent all this time with you so I have to be compensated for my time." So she says, "In other words you want a bigger commission right?" and Frank says. "Oh no ma'am I'm not on commission. I get paid a salary."
              
 
Me and my buddy Tiny are in the next cubicle and hear every word and just shake our heads and roll our eyes.
After the customer is gone we see him outside and say: "So you're on a salary? How much are they paying you?" he laughs and thinks we are joking. "I had to sell a car." he says. And Tiny tells him "So you are saying it's ok to lie to a customer." more as a statement than a question. So Frank says "I didn't lie to her, I just stretched the truth a bit." and I say "It sure sounded like lies to me." and he walks away.
                            
And for you baseball fans, here's a nice collector's card!
                                    
#29105 of 47838
Re: I think the difference [jipster] by oldfarmer50
May 19, 2008 (2:25 pm)
Reply

Replying to: jipster (May 18, 2008 1:54 pm)

"...You drive a school bus oldfarmer...what's a kid gotta do to get kicked off nowadays?..."
 
The only time I was able to get a kid kicked off my bus on the spot was when a fine young man pointed a gun at my head and told me to "Get moving or I'll blow you away". The gun turned out to be a replica. I was not amused.
 
Speaking of guns, have any of the sales folks ever had a customer use a gun as a bargaining tool?
#29106 of 47838
Re: Time consuming [isellhondas] by mackabee
May 19, 2008 (2:30 pm)
Reply

Replying to: isellhondas (May 19, 2008 11:51 am)

Kind of makes me wonder that this "young guy" is really a troll.
 
                                                
 
Funny we haven't seen anymore posts from him. Don't you think?
#29107 of 47838
Re: Time consuming [richard64] by mako1a
May 19, 2008 (2:48 pm)
Reply

Replying to: richard64 (May 19, 2008 1:45 pm)

The guy that wanted the Honda at his price from that one dealer was correct. (Hey, somebody has to ease his pain).
Personally I go to the dealer with the best coffee. French Vanilla, Espresso, big ADM...fine. If I go to one with crappy coffee I wouldn't take the car for free. Customers are allowed to be picky, and so are salespeople. It's still a free country.
 
If you don't want my business, that's OK.
I had a dealer once tell me that paying cash was bad for him because he made less. Fine, later on you...or not.
 
Honda dealers (at least the one and only that I went to) were rude and cocky. I had a 4 yr old Mustang GT when GTs were hot. He acted like he didn't want it on his lot. Great. Checkered Flag Toyota (where Mack works) liked it on their lot just fine.
Traded for a 4Runner and my first stop on the way home was the Honda dealer. I said "manager here"? guy says yes, back there. I went in and thanked him for lowballing my Mustang and putting me in a 4Runner instead of a Pilot. He then came outside to see the 4Runner and question the benefits over the Pilot. Big mistake. 4Runner sells about 6 to every Pilot and for many reasons.
Sometimes a customer just wants to be right whether it costs more or not. Then sometimes they can be right and make a better deal.
#29108 of 47838
Re: customer service [jescue] by 604doc
May 19, 2008 (2:50 pm)
Reply

Replying to: jescue (May 19, 2008 8:43 am)

"I keep getting treated horrible at my local Honda dealer! It drives me nuts, but I guess it is my own fault, because I keep going back to see if they are willing to do a deal."
 
Why do you keep going back to a dealer that treats you so bad?

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