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Stories from the Sales Frontlines

47325 messages,  Last post on Nov 10, 2009 at 6:54 AM

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#28705 of 47325
Re: New Chrysler program [qbrozen] by jmonroe
May 12, 2008 (11:04 am)
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Replying to: qbrozen (May 12, 2008 9:49 am)

WAAAAYYY off topic, but wanted to say you should not put a hot pan on ANY counter top.
 
You guys just wouldn’t drop this would ya; just had to drag it outta me, huh?
 
In all the years we’ve been married, Mrs. jmonroe never did the “hot pot” thing until last summer when she was asked to make potato salad by someone for a cook-out.
 
She dosed off (I wasn’t home. I was at one of the son’s places helping with a home project and it was really hot outside) and when she smelled something burning she jumped up, ran to the stove, still a little groggy and slid the pot onto the Formica top just enough to create a nice little arc from the pot, clear into the dark core material (the top is beige). When I got home she was still very upset with herself and said, “that’s it, I’m never making this again”. I tried to make her feel better and said, “hell, I like that stuff, now that you ruined the top you can make it a hundred times and you won’t have to worry about doing that again”. I then ran upstairs, locked myself in the bathroom and took a shower.
 
Guess what she wants to buy now? I’m surprised she didn’t run out immediately and get one. Heck, it cheaper than a dining room set that we don’t need.
 
To stay on topic, we’ll drive to a counter top place in one of our high mileage machines and we’ll ask that they deliver it in one of their high mileage machines.
 
jmonroe
#28706 of 47325
Re: New Chrysler program [jmonroe] by obyone
May 12, 2008 (11:43 am)
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Replying to: jmonroe (May 12, 2008 11:04 am)

Formica? That is sooo 70's.
 
Then again you never stated when this story occured.
#28707 of 47325
Re: Annoying things dealers do/customers do [mackabee] by british_rover
May 12, 2008 (11:45 am)
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Replying to: mackabee (May 10, 2008 9:13 pm)

God we have R&R Contact Management now and it blows completely. I think it would be ok if our network was faster but it is just too slow. It sometimes takes me 20 minutes just to log all of a customer's information in. My coworker was trying to complete some scheduled tasks this morning and it took him 30 minutes to do just four things.
#28708 of 47325
Re: Do salespeople make money on below invoice deals? [oldfarmer50] by british_rover
May 12, 2008 (11:54 am)
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Replying to: oldfarmer50 (May 10, 2008 11:40 am)

Normally you would be right but several things are happening at the same time to screw us.
 
1. This is our normal slow time of year.
2. Gas prices have killed our used business and are hurting the fringes of our new business.
3. I have a lot of people waiting to hear what the 2009 Range Rover will look like. I was told in the past that the 2009 model will not be the all new body style but we haven't gotten specs for the 2009 Range Rover yet. I have specs for all other 2009 Models except the Range Rover. That tells me something is happening with it but I don't know what.
4. We get a fair amount of business from Stock Market financial people and some of them are really hurting or at least nervous.
5. Our leases are so uncompetitive that an identical MSRP Merc or BMW leases for between 150 and 200 dollars less a month then a competing Land Rover product. You won't get as much content in the German SUV at the same MSRP but you have 150 plus dollars of monthly payment to meet the Land Rover equipment level. An comparably equipped Merc or BMW is still usually over 100 dollars less a month then a Land Rover.
#28709 of 47325
Re: Do salespeople make money on below invoice deals? [british_rover] by isellhondas
May 12, 2008 (12:31 pm)
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Replying to: british_rover (May 12, 2008 11:54 am)

We had a couple in on saturday that were 12,000 buried in a Land Rover. They had just bought a new house much farther away from where the people worked and the gas prices are just KILLING them.
 
They are stuck. REALLY stuck!
 
Worse yet, it's a LEASE and they are going to be WAY over miles!
#28710 of 47325
Re: Do salespeople make money on below invoice deals? [isellhondas] by british_rover
May 12, 2008 (12:51 pm)
Reply

Replying to: isellhondas (May 12, 2008 12:31 pm)

Was it a LR3? Land Rover had some rather optimistic residuals on the LR3 for the first 18 months it was out.
 
#28711 of 47325
Re: New Chrysler program [obyone] by greanpea68
May 12, 2008 (1:09 pm)
Reply

Replying to: obyone (May 12, 2008 11:43 am)

Formica? That is sooo 70's
 
It was from the 70's. he has been saving ever since. How do you think he got his millions?
 
GP
#28712 of 47325
Re: New Chrysler program [obyone] by jmonroe
May 12, 2008 (1:11 pm)
Reply

Replying to: obyone (May 12, 2008 11:43 am)

Formica? That is sooo 70's.
  
Then again you never stated when this story occured.

 
Yeah I did. Last summer.
 
When we moved back to the Burgh from S.C. in 98’ she had her choice of tops when we I re-did the kitchen. I remember saying something about the heavy duty tops but she said she liked the color selection of the 70’s stuff better and that she never had a problem with it. That’s what happens when you start patting yourself on the back like that. So, like a good husband I installed the kitchen with the help of my two sons. Cabinets and counter tops (as long as they aren’t granite or the like) are very easy to install. I learned to do that when I was in high school helping cabinet installers on Saturdays for a while. My Father was a kitchen designer at an upscale kitchen supplier at that time and felt I could use the money and, better yet, the know how for later in life. He was right again.
 
The money is long gone but the knowledge isn’t.
 
Oh, yeah, the topic thing; I don’t think that supplier had a high mileage delivery truck back then. We complained about gas hogs back then (I think we always have) but not like now.
 
jmonroe
#28713 of 47325
Re: New Chrysler program [greanpea68] by jmonroe
May 12, 2008 (1:14 pm)
Reply

Replying to: greanpea68 (May 12, 2008 1:09 pm)

It was from the 70's. he has been saving ever since. How do you think he got his millions?
 
That and Hyundais.
 
Edit: I don't know how I overlooked this...and towels.
 
jmonroe
#28714 of 47325
Re: Do salespeople make money on below invoice deals? [british_rover] by isellhondas
May 12, 2008 (1:16 pm)
Reply

Replying to: british_rover (May 12, 2008 12:51 pm)

No, it was a one of the huge ones. Range Rover? I'm not really savvy with the different models.
 
We also has someone trade in a ratty 1996 Disco that they still owed around 2500.00 on. IT had a busted windshield and the Check Engine and Service engine lights were both on. We were able to make that deal but it wasn't easy.

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