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Stories from the Sales Frontlines

47956 messages,  Last post on Nov 28, 2009 at 9:03 PM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#28661 of 47956
Re: Annoying things dealers do/customers do [micosilver] by joel0622
May 10, 2008 (10:49 am)
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Replying to: micosilver (May 10, 2008 10:10 am)

don't have a penny to spare for a car and are both driving junk.
 
Sounds like 80% of our traffic on a holiday weekend.
#28662 of 47956
Re: Do salespeople make money on below invoice deals? [verdugo] by oldfarmer50
May 10, 2008 (11:36 am)
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Replying to: verdugo (May 09, 2008 1:08 pm)

"...Or just do what oldfarmer does and give them an extra $178..."
 
Yes, I have always supported missionary work.
#28663 of 47956
Re: Do salespeople make money on below invoice deals? [british_rover] by oldfarmer50
May 10, 2008 (11:40 am)
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Replying to: british_rover (May 09, 2008 1:19 pm)

"...guess how many customers we have had come in this month..."
 
Yikes! That's not good.
 
Don't your kind of customers always have money? I can't see some wealthy dude turning to his wife and saying "You know dear we only made 3 million this year. Instead of that Range Rover let's buy a Prius."
 
I would think it would be the same for most hi-line stores.
#28664 of 47956
Re: Do salespeople make money on below invoice deals? [benzserviceguy] by greanpea68
May 10, 2008 (11:44 am)
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Replying to: benzserviceguy (May 10, 2008 9:50 am)

my condolences to you and your staff
 
Ahh not to sound too stupid but is that a good thing or a bad thing. I see how you felt about Sonic
 
GOP
#28665 of 47956
Re: TV had a story on MPG [mako1a] by oldfarmer50
May 10, 2008 (11:50 am)
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Replying to: mako1a (May 09, 2008 7:07 pm)

"...Does 2 to 3 MPG really make that much difference?..."
 
People are starting to panic. When that happens they don't think any more. When I noticed this morning that gas in my area had gone up almost 20 cents overnight I felt the urge to abandon my truck in the middle of the street and go looking for roller skates.
#28666 of 47956
Tug Races by jkinzel
May 10, 2008 (11:53 am)
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Isell, you need to be down on the Seattle water front for the tug races. Hop in a Honda demo and come down.
#28667 of 47956
Re: Tug Races [jkinzel] by isellhondas
May 10, 2008 (12:19 pm)
Reply

Replying to: jkinzel (May 10, 2008 11:53 am)

Now, that would be fun!
 
How fast can a tug go anyway?
#28668 of 47956
Re: Do salespeople make money on below invoice deals? [benzserviceguy] by jescue
May 10, 2008 (12:42 pm)
Reply

Replying to: benzserviceguy (May 10, 2008 9:48 am)

Sounds familiar.
#28669 of 47956
Re: Annoying things dealers do/customers do [micosilver] by jmonroe
May 10, 2008 (2:24 pm)
Reply

Replying to: micosilver (May 10, 2008 10:10 am)

Here is a port I found on Craigslist Auto Forum, in a discussion about internet sales:
 
I think it is just a game with them and of course they are not going to answer any calls or call you back.
  
I wonder how many of your inquiries are of this type?

 
I’m not sure what point you’re trying to make unless it’s that there are strokes out there playing games. I think everyone knows that. Now, as a car dealership, if you’re going to say, “that’s why I don’t care about doing business over the internet”, that is certainly you’re choice.
 
I was at a Christmas party just this past Christmas and there was an experienced car salesman now SM there (I think he said he was in the biz about 27 years, 20 with his present dealership). I just had to ask this guy what he thought about the Internet regarding car sales and I told him about my last two experiences. He said it’s starting to get better but it’s still a PITA and they talk about it at business meetings all the time. He said they can’t give up on it because it seems to be the way people want to buy cars today and they’re not willing to give their competition the edge by getting out of it now. He also said you wouldn’t believe how much it costs to set up a good site that is buyer friendly and to keep it up to date. That’s probably another reason why they don’t want to throw in the towel.
 
So, you car biz guys, is this the way you see it in your neighborhood?
 
jmonroe
#28670 of 47956
Re: Annoying things dealers do/customers do [jmonroe] by fezo
May 10, 2008 (2:34 pm)
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Replying to: jmonroe (May 10, 2008 2:24 pm)

I could see where a good web site would be pretty expensive to set up. I see some dealers with really good ones and other with horrible ones that are nothing more than an excuse to say "we have a web site." Saw one of those the other day. Saw a car on the actual lot and just out of curiosity went to look up the particulars. This lot wouldn't even tell you what cars they had without you filling in a thing with your phone and E-mail. No thanks. I wasn't that curious.
 
In general my use of Internet in buying has been shopping rather than buying mostly because that seems to be how most of the dealers work. One would have had me on the hook with a simple personal reply to an E-mail but wouldn't do it.
 
Not easy. Lot of distrust on both sides.

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