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Smart Shopper Stories from the Sales Frontlines
48148 messages, Last post on Dec 08, 2009 at 3:53 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: mikefm58 (Apr 30, 2008 9:51 am) Nahh... sounds like a crappy dealership to begin with. Good luck with your sons Tundra.
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A new car a friend wants to buy has 4 carfax reports on it he was told by the insurance agent when he called to get an estimate for the insurance cost for the VW. Why would an alleged new car have 4 carfax reports... They don't have access to the reports, they just can tell there are carfax reports and how many entries. What do the salespeople here think? |
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Replying to: mikefm58 (Apr 30, 2008 9:51 am) NO. It’s the way the biz is still run by some dealerships. It’s very coincidental that you brought this up because the post I recently made about my brother and I negotiating for a demo Bonneville for our Mother in 89’ was close to what you had. A while back (probably a year ago) on one of these boards I told the whole story about going to this MEGA dealer that sells everything GM. We went to him because my nephew played ball with the son of one of the sales manager’s and my brother got to know him from going to the baseball games. The SM took us on the test drive and when my Mother agreed she liked it, he turned us over to a greenpea.  Which resulted in several back and forth sessions with the greenpea going to this SM several times. The only thing that brought this marathon to an end was when we got up to leave. As they were prepping the car (the place was closing at the time) I asked this SM friend why all the game playing and he said, “most buyers don’t feel they’re getting a good deal until we give them our third offer”.  So much for knowing someone in the biz. jmonroe
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Replying to: jmonroe (Apr 30, 2008 10:45 am) This place is a mega dealership. They've also got a Hyundai dealership right next door. There were just so many vehicles. I still am totally miffed at them not honoring their internet price. They were just so blatant about it as well. Between this and another bad experience with a different Nissan dealer years ago, both over a used vehicle, I doubt I'll ever own a Nissan. |
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Replying to: laurasdada (Apr 30, 2008 9:46 am) Very nicely put. I agree wholeheartedly. Perfect tenses are a lost art. I've enjoyed DC on several occasions, even though I'm a Canuck. |
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I just had a telephone prospect last week that I got managment to do a big looser of a deal. The customer told me he would be in Sunday. He called me Sunday and told me he found someone to beat it by $200 and asked if I would meet that price. I said no and good luck but I don't think they are going to do it. Well Last night... Tuesday he calls me up angry and says they lied to him. Which I figured was going to happen. We were loosing $1200 hard money from net,net... But we need to sell cars. So long story short he calls me back as I was saying and says he wants to buy it from us. I say no problem but the car you wanted sold. Now he wants me to locate one on the last day of the month. As we call around every one is asking "yeah is this car for that Joey guy"... Meaning he has been calling them and working them. As it turns out he would get a price and call every other dealer to see if they would beat it. Anyway So I tell him I will get the car today for a extra $500. As I am faxing the incvoices back and forth he calls me to tell me someone just beat my deal agian and if I don't match it he is going there. Well he all I can you tell you is he isn't buying from us and to tell you the truth I am not sure if he will get his deal. I am not sure if everyone understood what I just typed... all I can tell you is that it was a lot frustrating work  GP |
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Replying to: greanpea68 (Apr 30, 2008 12:18 pm) Boggles the mind. At least I know why I'm not in the biz now.... |
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Replying to: greanpea68 (Apr 30, 2008 12:18 pm)
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Replying to: greanpea68 (Apr 30, 2008 12:18 pm)
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Replying to: joel0622 (Apr 30, 2008 12:25 pm) No I didn't sell him a car... I was in the middle of faxing invoices for swap on the car he wanted when he called and said he was going with someone else for the second time. I just OK once again and good luck. Cancelled the swap. But it is just a pain in the ass to go through doing swaps and than calling the dealer back to cancel. Ya know what I mean? You call leave a message for the swap guy. They call you back. He asks for a car that you can't give than says alright I'll call you back with another car... Blah,blah,blah Anyway I am not selling him a car unless he comes in today and says he'll take the one I have in stock. I can understand getting I am told They are buying somewhere else once. But to have it done twice is a pain in the ass. When I am the one in the first place who explained how everything works... even if it was over the phone  Gp I'll be over it tomorrow! Tomorrow is a great day. It is a new month!!!
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