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Stories from the Sales Frontlines

47837 messages,  Last post on Nov 23, 2009 at 4:31 AM

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#2639 of 47837
When the shoe fits by imidazol97
Aug 01, 2006 (5:59 am)
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the truth hurts.
#2640 of 47837
What's needed by imidazol97
Aug 01, 2006 (6:01 am)
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is a Dateline investigation. Someone needs to email them the story and links.
 
Do you think re the Attorneys General in states now stopping such practices that there might be a lobby group on the part of dealers and BH participates heavily in those? Even though most (all?) other dealers wouldn't condone intentional practices like these, their voice is overwhelmed.
#2641 of 47837
Re: Bill Heard is criminal all around [jmurman42] by audia8q
Aug 01, 2006 (6:02 am)
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Replying to: jmurman42 (Aug 01, 2006 5:40 am)

jmurman I agree....Heard certainly has a sketchy reputation but the folks on here only get one side of the story. Heard's primary customer is somebody who is a deadbeat/credit bandit and these folks are usually just as sleazy and conniving. (we arent talking about good people with a slip up, but people who make a career out of scamming things with bad credit)....I certainly don't agree with their ways of doing business...but remember there are two sides to every story.
#2642 of 47837
Re: Bill Heard is criminal all around [jmurman42] by snakeweasel
Aug 01, 2006 (6:07 am)
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Replying to: jmurman42 (Aug 01, 2006 5:40 am)

While I will agree with you about the use of names. But i don't think BH would sue, if they did they would have all their dirty laundry exposed.
#2643 of 47837
Bill Heard by sky23213
Aug 01, 2006 (6:30 am)
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Boy, only managed to stomach three of the rip-off stories! What a disaster. True, the clientele is not the one with the best credit or the brightest, but they've been punished enough by life as it is. No need to be taken advantage the ugliest way possible. Eww!
#2644 of 47837
Re: Bill Heard is criminal all around [audia8q] by graphicguy
Aug 01, 2006 (6:31 am)
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Replying to: audia8q (Aug 01, 2006 6:02 am)

audia...perhaps some of Bill Heard's complaints were leveled by customers who were "scammers", as you put it. But, there are hundreds of complaints. Certainly, the story of Bill Heard's business practices overall leads me to believe their personnel are trained to try every trick in the book to have someone drive off in a car that they can't get financed, refuse to disclose actual purchase prices, "bait and switch", etc.
 
It still puzzles me....if someone wants a straight forward, honest dealer to do business with, why buy from Bill Heard? If Bill Heard doesn't want the kind of customer who will try to "scam" them, why cater to that crowd?
 
Reminds me of my late, great father's favorite saying.....
 
"Never wrestle with pigs. You both get dirty but the pigs actually enjoy it."
#2645 of 47837
Re: Bill Heard is criminal all around [snakeweasel] by jmurman42
Aug 01, 2006 (6:33 am)
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Replying to: snakeweasel (Aug 01, 2006 6:07 am)

Irregardless...you have to keep in mind that this is a public forum. Anything you say could eventually come back to you.
 
Look at what has happened to some of the folks who blog.
 
I'm not saying that his track record is pure, but as a dealer I do know that his lawyers are very very good and he has deep pockets...if he wanted to make an example, he certainly could.
#2646 of 47837
Re: Bill Heard is criminal all around [graphicguy] by snakeweasel
Aug 01, 2006 (6:50 am)
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Replying to: graphicguy (Aug 01, 2006 6:31 am)

Heard's business practices overall leads me to believe their personnel are trained to try every trick in the book to have someone drive off in a car that they can't get financed, refuse to disclose actual purchase prices, "bait and switch", etc.
 
Go to google type in "anti bill heard chevy" and click "I'm feeling lucky" and look at the first (alleged) quote under the picture.
#2647 of 47837
Re: Bill Heard is criminal all around [snakeweasel] by imidazol97
Aug 01, 2006 (7:30 am)
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Replying to: snakeweasel (Aug 01, 2006 6:50 am)

One citation in the article is Confessions of a Salesman from Edmunds. Does that mean one of those dealerships is a Heard dealership?
#2648 of 47837
Re: Bill Heard is criminal all around [imidazol97] by british_rover
Aug 01, 2006 (7:34 am)
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Replying to: imidazol97 (Aug 01, 2006 7:30 am)

I thought that was all in california some where that the reporter worked? Do they have any dealerships in Cali?

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