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Stories from the Sales Frontlines

47962 messages, Last post on Nov 29, 2009 at 7:50 AM
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Replying to: moparchrisks (Jul 31, 2006 8:59 am) I sold in Pasadena California. It was the Most diverse area you could work in. Intellects at from CALTECH. Wanabees and aspiring actors. Gay Couples, Lesbian Couples. Old people. 30k a year millionaires. Every Ethnicity you can think of. And they are all buyers. They all have stories. I had a Vietnamese Management team, and we would go eat PHO before our saturday meeting. I can work with anyone and everyone is a buyer. Brit Rover, Sometimes I think we are one in the same, that is such a typical Audi Customer it is unreal. I have learned to be a little more blunt with people because sometimes they just do not get it. If that wench....I mean client called me back I would of just said "We are done. Are you in or are you out." Because 9 times out of ten people like that are pulling numbers out of their keysters and just are trying to grind you for every last penny. That is why I call their bluff.
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Replying to: tsgeisel (Jul 31, 2006 12:51 pm) In my brain "resale value" is one of the most over-rated new car selling points, just above floor mats, just below free oil changes." Yeah, but how many Americans buy a new car every 2-4 years?? I'll bet the sales force can chime in here, but I would venture to say that you are an atypical buyer. Out of about 30 people I work with closely at my company, I would venture to say that 70-80% have late model low mileage vehicles right now, and I would bet most of those will not keep them more than 2-5 years. Me, I usually keep a car 4-5 years and for 40-50K miles. Resale does matter to me, and in some cases, there is a big difference between trying to sell a used Honda/Toyota vs a used Kia/Suzuki.. I do agree with you that if you drive your vehicle into the ground (say 10 years, 120K miles) resale is not as much as a factor. But let's face it, you are probably the minorty..
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Replying to: bretfraz (Jul 31, 2006 12:36 pm) Resale value should not really be considered unless it is to break a tie between two or more cars that one is interested in. To often higher resale values are paid for by higher up front costs. Yes you have a $2,000 higher resale value for car 'A' but you paid $2,500 more for it. Secondly it doesn't pay to get the car that has a higher resale value if you compromise on what you want. "Oh sure I hate the car but look at the resale value." Plus the longer you keep the car the less a higher resale value is a factor. |
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Replying to: dc_driver (Jul 31, 2006 1:32 pm) A couple of thousand work in my building and going through the parking lot I would say that its a pretty even spread between new to 10+ years. Even have some that date back to the 80's. Most people I personally know put at least 100K on them before the get rid of them. I know some that trade every couple of years, but thats a minority. |
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Replying to: advequityguy (Jul 31, 2006 12:33 pm) I guess it's down to the perception of a "deal". To a lot of people a large amount off the MSRP is of more value to them than resale or actually owning a car they like. |
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Replying to: advequityguy (Jul 31, 2006 12:33 pm)
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Replying to: mac24 (Jul 31, 2006 11:21 am) So true. I, for one, grew up in a family of four who lived in a a one bedroom walk-up apartment for many, many years. Now, I'm in the top one percent of the population relative to income...and, while certainly not cheap, I watch the pennies. |
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Replying to: capitano (Jul 31, 2006 1:46 pm) |
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Replying to: lemmer (Jul 31, 2006 12:28 pm) ???? What Carmax should have done is explain they're covering their rump by overcharging and you'll get the money back from the loan company later if you haven't bounced a payment or skipped the last payment. A little explanation would go a a long way. I'd react the same way and wouldn't go back, after I let them know what I'd caught them doing. |
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Replying to: british_rover (Jul 31, 2006 8:31 am) Would you say that the image that some people have about Range Rover has changed since Ford bought them out?
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