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Stories from the Sales Frontlines

47962 messages,  Last post on Nov 29, 2009 at 7:50 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#2620 of 47962
Re: Another Sales Story [moparchrisks] by bigdveedubgirl
Jul 31, 2006 (1:03 pm)
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Replying to: moparchrisks (Jul 31, 2006 8:59 am)

This is definently where I have an edge here in TX.
 
I sold in Pasadena California. It was the Most diverse area you could work in. Intellects at from CALTECH. Wanabees and aspiring actors. Gay Couples, Lesbian Couples. Old people. 30k a year millionaires. Every Ethnicity you can think of. And they are all buyers. They all have stories.
 
I had a Vietnamese Management team, and we would go eat PHO before our saturday meeting.
 
I can work with anyone and everyone is a buyer.
 
Brit Rover,
 
Sometimes I think we are one in the same, that is such a typical Audi Customer it is unreal.
 
I have learned to be a little more blunt with people because sometimes they just do not get it.
 
If that wench....I mean client called me back I would of just said
 
"We are done. Are you in or are you out."
 
Because 9 times out of ten people like that are pulling numbers out of their keysters and just are trying to grind you for every last penny. That is why I call their bluff.
#2621 of 47962
Re: great point [tsgeisel] by dc_driver
Jul 31, 2006 (1:32 pm)
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Replying to: tsgeisel (Jul 31, 2006 12:51 pm)

"Well, I don't think of the resale value because I plan on driving it until it's paid off, and then keep driving it some more. And I put a lot of mileage on my car, so basically I'll be surprised if *any* car I buy has resale value if/when I trade it in.
  
In my brain "resale value" is one of the most over-rated new car selling points, just above floor mats, just below free oil changes."
 
Yeah, but how many Americans buy a new car every 2-4 years?? I'll bet the sales force can chime in here, but I would venture to say that you are an atypical buyer. Out of about 30 people I work with closely at my company, I would venture to say that 70-80% have late model low mileage vehicles right now, and I would bet most of those will not keep them more than 2-5 years.
 
Me, I usually keep a car 4-5 years and for 40-50K miles. Resale does matter to me, and in some cases, there is a big difference between trying to sell a used Honda/Toyota vs a used Kia/Suzuki..
 
I do agree with you that if you drive your vehicle into the ground (say 10 years, 120K miles) resale is not as much as a factor. But let's face it, you are probably the minorty..
#2622 of 47962
Re: great point [bretfraz] by snakeweasel
Jul 31, 2006 (1:34 pm)
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Replying to: bretfraz (Jul 31, 2006 12:36 pm)

Too many people do not consider resale when they buy new.
 
Resale value should not really be considered unless it is to break a tie between two or more cars that one is interested in. To often higher resale values are paid for by higher up front costs. Yes you have a $2,000 higher resale value for car 'A' but you paid $2,500 more for it. Secondly it doesn't pay to get the car that has a higher resale value if you compromise on what you want. "Oh sure I hate the car but look at the resale value."
 
Plus the longer you keep the car the less a higher resale value is a factor.
#2623 of 47962
Re: great point [dc_driver] by snakeweasel
Jul 31, 2006 (1:39 pm)
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Replying to: dc_driver (Jul 31, 2006 1:32 pm)

Out of about 30 people I work with closely at my company, I would venture to say that 70-80% have late model low mileage vehicles right now, and I would bet most of those will not keep them more than 2-5 years
 
A couple of thousand work in my building and going through the parking lot I would say that its a pretty even spread between new to 10+ years. Even have some that date back to the 80's. Most people I personally know put at least 100K on them before the get rid of them. I know some that trade every couple of years, but thats a minority.
#2624 of 47962
Re: comparison shopping [advequityguy] by cluedweasel
Jul 31, 2006 (1:46 pm)
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Replying to: advequityguy (Jul 31, 2006 12:33 pm)

You wouldn't believe how amny times I used to run into this one. People would go and buy more expensive cars that they didn't like as much because of bigger discounts or, more usually, rebates.
I guess it's down to the perception of a "deal". To a lot of people a large amount off the MSRP is of more value to them than resale or actually owning a car they like.
#2625 of 47962
Re: comparison shopping [advequityguy] by capitano
Jul 31, 2006 (1:46 pm)
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Replying to: advequityguy (Jul 31, 2006 12:33 pm)

So did you say dooodge like a drawn out Dodge or dooodge with the oo sound like dude?
#2626 of 47962
Re: This is [mac24] by jack47
Jul 31, 2006 (2:11 pm)
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Replying to: mac24 (Jul 31, 2006 11:21 am)

....If I ever become rich, I doubt that I'll consider money to be worth less to me than it is now....
 
So true. I, for one, grew up in a family of four who lived in a a one bedroom walk-up apartment for many, many years.
 
Now, I'm in the top one percent of the population relative to income...and, while certainly not cheap, I watch the pennies.
#2627 of 47962
Re: comparison shopping [capitano] by advequityguy
Jul 31, 2006 (2:20 pm)
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Replying to: capitano (Jul 31, 2006 1:46 pm)

OO with the wide "u" shaped symbol over it. As in "dude".
#2628 of 47962
Re: BEWARE of buying from CarMax [lemmer] by imidazol97
Jul 31, 2006 (4:16 pm)
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Replying to: lemmer (Jul 31, 2006 12:28 pm)

>nonsense.
 
????
What Carmax should have done is explain they're covering their rump by overcharging and you'll get the money back from the loan company later if you haven't bounced a payment or skipped the last payment. A little explanation would go a a long way. I'd react the same way and wouldn't go back, after I let them know what I'd caught them doing.
#2629 of 47962
Re: This is [british_rover] by mazda6iguy
Jul 31, 2006 (4:55 pm)
Reply

Replying to: british_rover (Jul 31, 2006 8:31 am)

british_rover...
 
Would you say that the image that some people have about Range Rover has changed since Ford bought them out?

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