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Stories from the Sales Frontlines

48020 messages,  Last post on Dec 01, 2009 at 4:05 PM

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What is this discussion about? Car Buying


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#2576 of 48020
Re: my 2 cents [traindriver] by the_big_al
Jun 27, 2008 (3:16 pm)
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Replying to: traindriver (Jul 28, 2006 9:19 pm)

I noticed that when I started noticing, the small town where I grew up in actually had better deals and better prices than the metro area I was living in. Although, the draw back to that though was the selection was not as good. But for a good price, I would be willing to give a little on selection as long as the vehicle met my needs...
 
Smallville is probably better for buying because it's easier to get a reputaion trashed by a couple bad deals and even more difficult to get it back. Less people in a small town, more in a big town...
#2577 of 48020
Re: my 2 cents [buffalonickel] by graphicguy
Jul 30, 2006 (5:11 am)
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Replying to: buffalonickel (Jul 29, 2006 5:43 pm)

buffalo.....couldn't agree more. Your dealership is trustworthy. You reward them with your repeat business and get a good deal with no hassle.
 
BTW....More Bill Heard....
 
http://www.newschannel5.com/content/investigates/20957.asp?q=newschannel+5+inves- tigates
#2578 of 48020
Re: my 2 cents [graphicguy] by cluedweasel
Jul 30, 2006 (10:59 am)
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Replying to: graphicguy (Jul 30, 2006 5:11 am)

We used to get a lot of people from Los Angeles coming out to our dealership and the auto mall in general just because they couldn't take the hassle of the L.A. Market.
On the other hand I now live in a smallish town that's 130 miles from any large metro area and the local dealers know it. ADM stickers abound, most places are "non-participating" on deals and there is a "take it or leave it" mentality among some of the dealers.
 
On the Bill Heard thing, why does Chevrolet still have them as a franchisee? I would have thought the negative publicity would lead them to pull the plug. Maybe sales numbers count for more than customer service?
#2579 of 48020
Re: my 2 cents [cluedweasel] by snakeweasel
Jul 30, 2006 (11:31 am)
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Replying to: cluedweasel (Jul 30, 2006 10:59 am)

On the Bill Heard thing, why does Chevrolet still have them as a franchisee? I would have thought the negative publicity would lead them to pull the plug. Maybe sales numbers count for more than customer service?
 
Bingo its the sales, As long as their sales numbers are good Chevy won't do much. Remember that the bad press is against the dealer not Chevy.
 
Also since you say you're 130 miles away from any large metro area could you please define what you would call a large metro area?
#2580 of 48020
Re: my 2 cents [snakeweasel] by cluedweasel
Jul 30, 2006 (11:57 am)
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Replying to: snakeweasel (Jul 30, 2006 11:31 am)

In my opinion, a large metro area would be somewhere with a high population (100,000+), large businesses and choices on where to buy items.
Currently, I live in Bend, Oregon. The nearest metro area to use would be either Eugene (129 miles) or Portland (162 miles). Both are across the mountains on two lane roads. As far as car dealerships go, we have all the standard makes (except for Saturn) spread around four dealerships. We also have a BMW/VW/Audi and Porsche dealer (all those under one roof!), a Subaru/Kia/Hyundai dealer and an M-B place. Want a Lexus, Jag, Infiniti, Acura, Saab, Saturn, the it's off to Portland.
#2581 of 48020
Is this REMOTELY possible? by prosa
Jul 30, 2006 (2:46 pm)
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I was at the gym last night, resting between sets, when I overheard two other members talking about selling cars. The older of the two I know to be a salesman at a local Dodge dealership, while the younger man - as best I could understand from what I overheard - just recently started in sales at a different dealership, I don't know what brand(s).
What really got my attention was the Dodge salesman's claim that "90%" of the customers who walk into the showroom end up buying a car from the dealership. I'm almost certain I heard that correctly, though to be sure I wouldn't swear to it under oath. Is such a hugely high percentage at all possible? Or did I somehow mishear it?
#2582 of 48020
Re: Is this REMOTELY possible? [prosa] by capitano
Jul 30, 2006 (4:18 pm)
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Replying to: prosa (Jul 30, 2006 2:46 pm)

I'd say no.
#2583 of 48020
Re: Is this REMOTELY possible? [prosa] by explorerx4
Jul 30, 2006 (5:03 pm)
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Replying to: prosa (Jul 30, 2006 2:46 pm)

doesn't mean they don't visit more than 1 showroom before buying.
#2584 of 48020
Re: Is this REMOTELY possible? [prosa] by dino001
Jul 30, 2006 (6:35 pm)
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Replying to: prosa (Jul 30, 2006 2:46 pm)

There is no way. It might be possible at a sole dealership on a small island when those who step in are taken hostage (literally), or after pictures of their children shown, and some guy speaking with a heavy accent offered to pick them from school in their new Caravan
 
Just imagine how many "just checking" the new model (as for the reference) with no intention of buying whatsoever and you get the picture.
#2585 of 48020
Re: Is this REMOTELY possible? [prosa] by jmonroe
Jul 31, 2006 (4:50 am)
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Replying to: prosa (Jul 30, 2006 2:46 pm)

What really got my attention was the Dodge salesman's claim that "90%" of the customers who walk into the showroom end up buying a car from the dealership.
 
Consider the sources, they can't even be honest with themselves. What do you think your chances are when you talk/deal with them ?
 
jmonroe

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