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Smart Shopper Stories from the Sales Frontlines
47862 messages, Last post on Nov 23, 2009 at 7:49 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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I moved the GL450 thread to 2007 Mercedes-Benz GL-Class since it was more of a review than "stories from the sales frontline." tidester, host |
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Replying to: snakeweasel (Jul 28, 2006 4:49 am) J.R...exactly.
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I don't know about that.. Maybe for a rock or movie star, but in the case of a car dealer, you would think that this would make folks think twice. I don't get it and never will get it...dealing with people and businesses you don't trust. My guess is that most people who buy at these places are not the informed, educated, rational people that have bothered to seek out forums like Edmunds, researched values of vehicles, sought opinions/buying experiences of friends/colleagues, etc. I would think that a large number of buyers at a "Bill Heard" type store are there because of a screamer ad, drove by on a whim, or have low FICO scores and will buy at the first place that can get them financed. I made the mistake once of thinking that the deals were better in the big city and drove about 3 hours to Atlanta to find a used truck. NEVER AGAIN. I visited two different Nissan dealers there and I believe that they used every trick in the book to get me to sign on the dotted line. I knew I was in trouble when I am pulling out of the lot and the sales manager (I assume) is out front grinning like a cat giving me two thumbs up as I drive by. High pressure and every cheezy come on line in the book. Second dealer was also very high pressure and even went so far as to offer to let us sleep in the dealership that night as our toddler was getting tired, fussy, and hungry. I am really not sure if he was serious or not, but he did offer several times. STRANGE!! Needless to say, we got a hotel that night and bolted for home first thing in the AM. No way would I reward a dealership like that with my money. I have found that buying in Smallville is a lot less stressful. BTW, I have lurked on some of these boards for years and thoroughly enjoy all of the horror stories about bad salespeople and bad customers. Keep 'em coming! |
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Replying to: traindriver (Jul 28, 2006 9:19 pm) You don't have anything to worry about. There is no shortage of those things here. Isn't that why we are all here. I'll probably get slammed for this, but most of us need a real life. Here's to more good ones, jmonroe |
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Replying to: gmanzx3 (Jul 28, 2006 8:13 pm) |
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Replying to: jmonroe (Jul 28, 2006 4:52 pm) Bill Heard seems to be the type of sleeze-bag (and that description is being kind) that has given dealers in general their bad name. Is it possible that an automobile dealers assoc. or something like it can do something to put an end to guys like him or is he too powerful ? It's really the result of obsolete sales tactics. Dealer managers usually came up through a system that taught them that these sales tactics work. The industry seems almost completely insulated from more modern, professional sales techniques - where the salesperson is is a highly trained, highly skilled, and highly compensated individual. In high tech business, a salesperson who discounts is considered weak. In the auto industry, they brag about how deeply they can discount. Go figure. Bryan Tracy (among others) said, "People love to buy - but hate to be sold." |
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Replying to: jmonroe (Jul 28, 2006 4:04 pm) besides, this person only take cars so they can get around for a fews days until caught again. if 'brit is reading, that was some job of parking that LR3 out front.  is it bringing in any traffic?
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Replying to: explorerx4 (Jul 29, 2006 10:44 am) |
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Replying to: british_rover (Jul 29, 2006 10:54 am) i just noticed this discussion is on west coast time.
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Replying to: explorerx4 (Jul 29, 2006 12:36 pm) You can set your own time zone in "Display Preferences" - link is to the left on this page. tidester, host
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