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Smart Shopper Stories from the Sales Frontlines
47976 messages, Last post on Nov 29, 2009 at 11:21 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: jipster (Jul 24, 2006 11:39 am) What percent of surveys come back 100%? I would think it very few unless you told the customer it was pass/fail. I remember our salesperson "asking" for a good survey. But, she never mentioned she needed a perfect score. Consequently I marked down on 2 or 3 areas where I thought improvement needed...would probably score a 90-94%. I would have given it to her had I known. When I bought my Mazda back in '03, the sales person and those in service always mentioned the survey and they made a point to mention the "pass/fail" of the survey and always give a 5. Anything less than a 5 was a failing grade. They did mention that. Every time I return from an oil change or some other service, they mail me a letter that says something along the lines of "You will soon be receiving a survey from Mazda concerning this service visit" and "Please give a score of 5 if you were happy with your visit." |
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Replying to: isellhondas (Jul 24, 2006 2:57 pm)
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Replying to: perna (Jul 24, 2006 12:00 pm) For my brother it was the opposite. He ordered a Ford Focus that they got from a dealer in Michigan. He lives in Ohio,so of course there was no front bracket for the plates. It took maybe two weeks, but finally they got a bracket for the car.
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Replying to: mazda6iguy (Jul 24, 2006 4:17 pm)
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catch you later. 
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Replying to: moparchrisks (Jul 24, 2006 1:18 pm) Now what do you define as off-road driving? Hmhh that is a good question as it is kind of hard to define. I mean a fireroad doesn't really count I guess. Does that same fireroad count as offroad if it is pouring down rain and a 30 degree incline? That is very subjective so hard to say. Some people say you have not been off-roading till you get stuck and have to use recovery equipment. Depending on the skill of the driver and the vehicle that could be a very broad or narrow definition. As to the commander vs the LR3 well the three biggest things that determine a vehicles off-road capablity that can be measured staticly are 1. crawl ratio(first gear*low range*axel ratio) 2. Approach, departure and breakover angles 3. ground clearance Commander Crawl Ratio First gear 3.59:1 Low range 2.72:1 axel ratio 3.73:1 Crawl ratio is 36.7:1 if you combine the right set of options. LR3 crawl ratio First gear 4.17:1 Low range 2.93:1 axel ratio 3.73:1 Crawl ratio is 45.6:1 standard. Commander Approach and break over angles. Approach angle 34 degrees break over angle 20 degrees departure angle 27 degrees LR3 Approach angle 37.2 with air suspension at highest setting break over angle 27.9 at highest setting departure angle 29.6 at highest setting. Ground clearance Commander 8.4 inches LR3 9.5 inches under diff at highest setting. 10.2 under front axel and 10.6 under rear axel at highest setting. But yeah when you throw in that you can buy a commander for 20,000 dollars still that can't be good for resale ouch. Cheapest new LR3 I have ever sold was $33,000 and that was a demo with 6000 miles on it. Commenting on the the military versus civilian Land Rovers in the US at least you cannot buy the military Rovers but in the rest of the world... You can still buy new defenders in almost every country of the world but the USA, Canada and Mexico. Civilian defenders are pretty much just like the military ones just minus the weapons and armor. With protection edition Defenders you can even get the armor plating and in some parts of the world the weapons are optional. A UK defender starts at 18,000 pounds which converts to about 34,000 dollars. UK Land Rover site |
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Replying to: british_rover (Jul 24, 2006 5:31 pm) I have a friend that says if all 4 wheels stay on the ground all the time its not off roading, and a purest will get airborne at least once.
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Replying to: snakeweasel (Jul 24, 2006 5:39 pm) I mean getting a wheel in the air is normal and is going to happen but getting completly airborne should not be happening unless you say flip your vehicle, that is bad you know, or you are in an off road race. You shouldn't be getting airborne on an oridinary trail ride but a dedicated race track is different.
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Replying to: british_rover (Jul 24, 2006 5:43 pm) 
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Replying to: cluedweasel (Jul 24, 2006 2:19 pm) Our Minis are 75 dollars and our comission starts at 15 percent after the pack which is huge since it is based on a percent of invoice. |
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