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Stories from the Sales Frontlines

47326 messages,  Last post on Nov 10, 2009 at 7:53 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#2310 of 47326
Negotiation by kirstie_h HOST
Jul 24, 2006 (6:48 am)
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Replying to: snakeweasel (Jul 24, 2006 5:26 am)

Folks, let's PLEASE reserve this discussion for sales stories. We've got "buying tips" and "purchasing strategies" for the rest of the conversation. Thanks!
#2311 of 47326
Re: Negotiation [kirstie_h] by snakeweasel
Jul 24, 2006 (7:16 am)
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Replying to: kirstie_h (Jul 24, 2006 6:48 am)

Sorry for getting off topic.
#2312 of 47326
Re: Negotiation [kirstie_h] by graphicguy
Jul 24, 2006 (7:33 am)
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Replying to: kirstie_h (Jul 24, 2006 6:48 am)

Yeah...what snake said.....sorry!
 
I think the story about the sheetrock guy getting a big injury settlement kind of threw us for a loop (BTW....I've heard that same story in more than one place, from more than one person...).
#2313 of 47326
Re: Negotiation [graphicguy] by kirstie_h HOST
Jul 24, 2006 (7:37 am)
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Replying to: graphicguy (Jul 24, 2006 7:33 am)

It's OK... (( Giant group hug ))
#2314 of 47326
Re: Lost Sale [chikoo] by bryan
Jul 24, 2006 (8:57 am)
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Replying to: chikoo (Jul 22, 2006 10:20 am)

Never? Well, maybe hardly ever I asked for a 25% on the spot "discount" for a piece of expensive clothing at Macy's a few years ago. This particular garment had been on the selling floor for about one day. I asked the salesperson; she asked her manager and I purchased the garment at the discounted price I asked for.
#2315 of 47326
How far are you willing to go for the sale? by toyotamover
Jul 24, 2006 (9:30 am)
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Here's the scenario...
 
Customer walks in and you can tell within 5 minutes of qualifying that you will probably sell them a car. The problem is this is one of those customers that are very analytical, very picky (the type that will complain over the very smallest details of the car or the deal), over researched etc... You know you will sell them but won't make much more than a mini, nothing in F&I and that you will probably be living with them before and after the sale. If you been in the biz for a while you know what I am talking about. The customer that will take hours and hours of your time for little reward compared to the full lister that that you spend an hour with and they bring you home baked cookies the next day as a thank you.
 
Do you go for the deal or do you back off and let them walk maybe purposely quoting them a high price or just not trying?
 
Curious about this... I've gone back and forth with this question in my 15 years working at a high volume Toyota dealership. You want every deal but what's the limit. My answer is that I will sell them if I really really need the deal (EOM for a bonus etc...) Otherwise I cut bait and look for something better that won't end up costing me money in the long run by being off the floor.
#2316 of 47326
Re: OMG... [british_rover] by mazda6iguy
Jul 24, 2006 (9:44 am)
Reply

Replying to: british_rover (Jul 22, 2006 3:18 pm)

Every time I see one of those Commander commercials where they say, "The Jeep Commander the most capable Seven passenger SUV ever," I just laugh. The approach and departure angles on the Commander are horrible. A Disco would stomp a Commander offroad and a LR3 would just embarrass that trail rated badge right off the back liftgate.
 
At the auto show, there was a torture track set up that a bunch of different Jeep models went around. It looked like the Commander did a fine job, but I'm sure would not hold up to the Range rover track.
#2317 of 47326
Re: OMG... [mazda6iguy] by tamaraster
Jul 24, 2006 (9:58 am)
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Replying to: mazda6iguy (Jul 24, 2006 9:44 am)

What I don't get about the rovers is, if they are supposed to be good for off-roading, safaris, and that type of thing, why are they so trouble-prone? It seems like it would be really inconvenient to be stuck in the wilderness with a broken vehicle that's fussy and difficult to repair.
 
Or am I just mistaken about that?
#2318 of 47326
Re: Hidden trades etc. [dwilliam] by zodiac2004
Jul 24, 2006 (10:17 am)
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Replying to: dwilliam (Jul 14, 2006 5:55 am)

If everyone stopped buying cars right now and waited until their CURRENT car was paid off: most dealers would file backruptcy, the state and local gov'ts would not get anywhere NEAR the revenue they normally acheive and by the time they normalized they will have raised all other taxes to compensate.
 
Sheesh.... Are we sensing some ATTITUDE?
 
You are right in your analysis, of course.
#2319 of 47326
Re: Hidden trades etc. [mark156] by zodiac2004
Jul 24, 2006 (10:26 am)
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Replying to: mark156 (Jul 14, 2006 7:49 am)

Dwilliam. I have to agree with snake on this. As a degreed Accountant myself, he is making total sense.
  
Keep in mind, if folks keep there cars until they are paid off, they will need continued service, parts, etc at the dealership. So, if the dealer was losing a little out front, they are going to pick it up out back.
  
There are so many types of buyers that I think everything would fall into place. A person leasing ever two years, in a sense, has a paid off car and is ready for another

 
I'm a little late to this party, but here goes..
 
Dwilliam's point: If people keep cars until they have positive equity, overall tax revenue would significantly reduce for the government.
 
Mark/Snake's point: Not so.
 
Now maybe snake's professor got the Nobel prize for his economic theory, but it's obvious that in general, if people started living within their means, the great state of the USA can only support about 1/2 the jobs it currently does.
It's gluttonous consumption that keeps the economy afloat.
(Maybe the professor got the Noble prize (not Nobel) )

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