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Stories from the Sales Frontlines

47837 messages,  Last post on Nov 23, 2009 at 4:31 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying


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#2303 of 47837
Re: OMG... [mac24] by cluedweasel
Jul 23, 2006 (6:30 pm)
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Replying to: mac24 (Jul 23, 2006 3:30 pm)

Yep, it's a Rover P6 from 1972. Would probably be worth a few bob if it was still around. Alas Rover is no more but Land Rover lives on just down the road!
#2304 of 47837
Re: So this guy walk in to the dealership........ [mikefm58] by the_big_al
Jun 27, 2008 (3:16 pm)
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Replying to: mikefm58 (Jul 23, 2006 1:19 pm)

Okay - I'll thrown my 2 cents in here.... not a salesman and rarely a customer (last car I bought was 2 years ago, although it was new), but having been in customer service business before I find it rude and intolerable when you are trying to take care of a person, whether it be checking them out at the cash register, writing a oil change up, trying to sell them the proper tires for their vehicle (I used to be a service mangaer at a Wal-mart Tire and Lube Express). I absolutley refuse to answer my phone if it goes off while I am conducting business. It is always on vibrate so it doesn't distract. I even rarely answer it while working. I'll glance at who it is and then know if it's important. If it is someone important, I know they'll leave a message and I can call them back when I get a break.
 
Anyway, back on topic - I would have been tempted to do the same thing in your situation... I think he got what he deserved.
#2305 of 47837
Re: The worst salesmen [isellhondas] by mikefm58
Jul 24, 2006 (4:19 am)
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Replying to: isellhondas (Jul 23, 2006 6:14 pm)

" I don't care, bobst. That would still be very rude thing to say and do. "
 
Again, it doepends on how it's said. Nothing wrong with politely asking a salesman not to talk during the test drive so you can concentrate on certain issues with the vehicle.
#2306 of 47837
Re: The worst salesmen [mikefm58] by bobst
Jul 24, 2006 (5:05 am)
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Replying to: mikefm58 (Jul 24, 2006 4:19 am)

Yeah, that's how I do it.
#2307 of 47837
Re: Offense [snakeweasel] by graphicguy
Jul 24, 2006 (5:08 am)
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Replying to: snakeweasel (Jul 23, 2006 9:33 am)

snake....both ways work. After I throw my number out there, and if the sales person comes back with a number that's well off my number, I know we are both wasting out time.
 
If the sales person throws out the first number, and it's several hundred (or more) off my researched number, the same result. I thank them for the time and we part ways.
 
Just as an FYI, unless I tell the dealership I've been peaking at numbers here and elsewhere, or that I've been perusing numbers in the newspaper, they've rarely made an initial offer even close to the number I've researched. They usually come out of the shoot with a number way high until I divulge the fact that I've been shopping a little.
#2308 of 47837
Re: Lost Sale [corvette] by graphicguy
Jul 24, 2006 (5:09 am)
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Replying to: corvette (Jul 23, 2006 10:30 am)

I forget who it was, but a sales person had a story that said they did exactly that.....had a few beers over a negotiation session.
#2309 of 47837
Re: Offense [graphicguy] by snakeweasel
Jul 24, 2006 (5:26 am)
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Replying to: graphicguy (Jul 24, 2006 5:08 am)

I know both ways work, just my contention was that in a negotiation the one who mentions price first is at a disadvantage. Say a dealer is willing to sell a buyota Benz Sludgemobile for $22,500 and you walk in and say I will buy this for $23,000 you just sealed the deal at $23,000 and will never get that $22,500. Sometimes you just have to dig deeper into the cereal box to get that prize.
 
If the sales person throws out the first number, and it's several hundred (or more) off my researched number, the same result. I thank them for the time and we part ways.
 
Thats where I start negotiating the price to get them to come to, or under my price. If I can do that then its usually faster than driving to the next Buyota Benz dealer. Even if they come in at or under my researched price I will haggle.
#2310 of 47837
Negotiation by kirstie_h HOST
Jul 24, 2006 (6:48 am)
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Replying to: snakeweasel (Jul 24, 2006 5:26 am)

Folks, let's PLEASE reserve this discussion for sales stories. We've got "buying tips" and "purchasing strategies" for the rest of the conversation. Thanks!
#2311 of 47837
Re: Negotiation [kirstie_h] by snakeweasel
Jul 24, 2006 (7:16 am)
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Replying to: kirstie_h (Jul 24, 2006 6:48 am)

Sorry for getting off topic.
#2312 of 47837
Re: Negotiation [kirstie_h] by graphicguy
Jul 24, 2006 (7:33 am)
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Replying to: kirstie_h (Jul 24, 2006 6:48 am)

Yeah...what snake said.....sorry!
 
I think the story about the sheetrock guy getting a big injury settlement kind of threw us for a loop (BTW....I've heard that same story in more than one place, from more than one person...).

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