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Smart Shopper Stories from the Sales Frontlines
48069 messages, Last post on Dec 04, 2009 at 11:08 PM
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Replying to: golic (Feb 14, 2006 8:54 am) No problem. You're ranting was fairly brief as far as ranting goes.  Though tempted at times, I usually try to make people happy by telling them they got a "good deal" reguardless of the circumstances. |
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Replying to: british_rover (Feb 14, 2006 1:28 pm) |
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Replying to: golic (Feb 14, 2006 8:54 am) Who cares...it's tooo late. I do. In general, everything in life is a learning experience. Therefore, it is perfectly valid to do a post-mortem analysis to learn from your mistakes so as not to repeat it in the future.
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Replying to: british_rover (Feb 13, 2006 3:33 pm) |
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Replying to: jlawrence01 (Feb 10, 2006 8:33 am) j.....So true, it's all about networking and relationships....on both the customer's side and the salesperson's side. It seems like I'm always helping someone buy something every 3-4 months. Really, a quick glance at these boards and it wouldn't be so hard for those people to do the same themselves. I think the stereotype of getting "hosed" at a car dealership is unfortunately alive and well. There's probably 3-4 sales people, at different dealerships, that I'm in contact with every couple of months. Sometimes they bring something to the table that's interesting. Other times, I don't have anyone I know who's in the market, and no matter what the vehicle, I'm not interested. I do have long standing relationships with someone at a Toyota, Chevy and Ford dealerships. Of course, those folks have made their profession a career, as opposed to just a brief stopping point. One salesmanager, at an Acura dealership (Superior), I actually play golf with. I bought my son's car there. Interestingly, they don't carry used cars that are less than 3 years old....nothing 1-2 years old (which I find a bit odd). But, their inventory is always filled with nice used cars. On the other hand, I've tried to buy an Infiniti on several occasions. We've got only one dealership in the area. I always give them a shot at my business, but could never get to a "meeting of the minds", so I've never bought from them. Nice people, though. They still call every 6 months, or so. Bottom line, if you've got a relationship with someone in the biz, there's a mutual trust built up that I won't waste their time, if they don't waste mine. In short order, if they've got something I (or a family member) want, I'm confident I get a good deal and their confident I'm not going to "jack them around". Of course, that's always predicated on doing a little bit of REALISTIC research hear before you walk in the door.
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Replying to: black_tulip (Feb 15, 2006 6:12 am) Sure, but if some yahoo on an internet board tells you you paid way too much, why would you take their word for it? Even if more than one does, how can you be sure that they are right? Your circumstances and geography might not match up with theirs. Plus, they may just not know what they are talking about. Or they are ignoring the fact that although they paid $2000 less on the car they got a higher interest rate, lower value for their trade, and bought the extended warranty for $1500. If you went and believed that person, you would have a much harder time of it next time you bought a car because your assumptions would be incorrect. Grain of salt.
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That's an excellent point. Does the person doing the post mortem actually know what they're talking about? Does that person have all the facts and pertinent info? A detective has the coroner's report, he has a police report, eyewitness accounts, the ability to interview those involved, whatever is at his disposal to determine cause of the crime. A coworker just bought a used truck from a local megastore. They were happy their payments were a lot lower than their previous truck, plus the new truck is bigger and better equipped. On the surface everyone is happy. I saw the contract and it's scary: Paid top dollar for a 4 yr old truck with 60K on it, 72 month loan, 10.99% interest rate, $1200 extended warranty. My analysis says they got hosed. But then, I wasn't there in the sales office wheelin and dealin, so who knows what took place? Philosophically I agree a post mortem analysis should be done but it's almost impossible to do one accurately without all the info. And besides, who wants to hear they got porked?
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Replying to: graphicguy (Feb 15, 2006 7:47 am) Do we grind? Oh, occasionally. Especially if the salesman (usually a newbie), acts like we are straight off the farm and starts trying to sell us a used car at 15% above retail. Or if it is obvious that they don't know their beans. I like dealerships that sell quality used cars and take pride in it. While you still have to do the mechanical inspection, it makes the process a lot easier. |
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Replying to: bretfraz (Feb 15, 2006 9:27 am) |
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Replying to: mirth (Feb 15, 2006 9:18 am) A lot of the so called "Prices Paid" posts are dead wrong. I (usually) just bite my tongue but I can tell you, a lot of those deals judt didn't happen. So, now the person who asks.." did I get a good deal" feels that they paid too much or got hosed. Some people just love to rain on parades.
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