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Smart Shopper Stories from the Sales Frontlines
48085 messages, Last post on Dec 05, 2009 at 1:58 PM
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Replying to: joel0622 (Jul 31, 2007 11:05 am) OH NO !!! My mother-in-law (no longer with us) worked in the EW group at Sears. There was a group of only women that did follow up calls to people who refused the EW at the time of purchase. She said you'd be amazed at what their success rate was. I think she said it was about 30-40%. But since she was a very nice person I doubt that it was her.  Edit: I should have said that their success rate was probably as good as it was because the cost when she called was less than what was offered in the store. Sorry for any inconvenience this my have caused you guys. jmonroe
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Replying to: joel0622 (Jul 31, 2007 11:05 am)  Gee, if any of you guys ever pulled something like that, there would be a multi page post about how you were crooks and harassing people. |
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Replying to: joel0622 (Jul 29, 2007 12:24 pm) apparently the adult movie industry did not read consumer reports. From what I have heard VHS became the defacto standard because the adult film industry started distributing their movies on VHS tapes, and not Beta-Max.
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Replying to: chikoo (Jul 31, 2007 11:39 am) Is that based on your own scientific study 
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Replying to: jescue (Jul 31, 2007 11:13 am) You know the LR2 is being built at Halewood right? We haven't had a single issue with one yet and neither has anyone else I know. Generally on a new Vehicle Launch for Land Rover the first three months are kind of iffy as they shake down stuff. Knock on wood they seemed to have taken care of all the Initial Quality problems ahead of time.
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Replying to: epiney (Jul 31, 2007 11:43 am) I'm sure Beta-Max offered up some stiff competition, the technology just might have been a bit premature... 
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Replying to: british_rover (Jul 31, 2007 11:47 am)
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Not to encourage topic drift, but.... Beta was the better product but VHS was better marketed. This happens again and again on products. People don't have AOL as an ISP because it's the best. They have it because it's the best marketed. Same for Word over Word Perfect. To a large degree also why PCs sell better that Macs. Actually, Beta and Macs have a lot in common. The thing that killed Beta and has kept Mac where it is is that they are proprietary products. No one but the inventor can sell them. In Sony's case they invented both products, licensed the one and kept what they believed to be the better product for themselves.
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Replying to: chikoo (Jul 31, 2007 11:37 am) You pay directly for an extended warranty. You pay indirectly for a standard warranty. But you still pay for it. Thats funny that you say that. that is one of the "Closing Techniques" I have been taught at ESP courses I have been to. It goes like this. Me: Mr Customer I am going to take a few moments of your time and explain Fords Extended Service Plan to you. Blah blah blah blah blah blah blah blah. Customer: No thank you I never buy those Me: Well let me ask you a question. If I was to tell you right now that this car came with no Warranty what so ever how much would I have to discount it to get you to buy it. Customer: Oh you would have to knock $5000 off of the price Me: So what your saying is then that 36000 miles worth of coverage is worth $5000 to you, but taking it out to 75000 is worth nothing? It is a corny close that I have only used once right after I heard it. Some time when I have a second I will type out a bunch of the canned closes I have heard over the years. They are pretty funny
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Replying to: chikoo (Jul 31, 2007 11:39 am)
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