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SUVs Ford Expedition Ford Expedition Rear End/Differential Problems
36 messages, Last post on Aug 05, 2009 at 3:53 PM
You are in the Ford Expedition Forum. Your Hosts are steve_ & tidester
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Replying to: roybus14 (Feb 09, 2007 6:58 am) |
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Replying to: sherekhan (Jan 17, 2006 8:16 pm) |
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Replying to: benson10 (Jan 24, 2007 7:09 pm)
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| Here is the the number 800-392-3673. I'm currently dealing with them regarding my Expedition. So far they have been helpful and are looking closer at my vehicle. The dealership currently has my Exp. so they can put the 5th set of clutch packs in (not including the original set). I would call them and tell them that you have researched online and see that this is a on going problem with this vehicle. I think you could get them to help, but you never know. | |
Too bad you didn't pick up on the rumbling sound/feel on your test drive, but I guess the condition of starting out in a turn may not have presented itself. Sounds like someone passed on a known problem to you. Ford is obviously VERY MUCH AWARE of the problem they have with these limited slip differential clutch packs. They have had to replace a ton of them. If you have any kind of relationship with your Ford dealer, start there. I bought my 2003 Expy new, and the rumbling came on gradually starting around 30K. I didn't know what it was, and one person even suggested that it was "characteristic" of four wheel drive vehicles. As the rumbling got worse, I finally went to my Ford dealer, who diagnosed the problem instantly. I called Ford Customer Care and worked through them. Ford covered $585 of the $835 charge to repair. Good thing because I was ready to write off the Ford nameplate forever (had already had a 4WD transfer case leak that cost me about $300).
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Replying to: benson10 (Mar 07, 2007 5:37 am) |
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| I own a 2003 Explorer with 55K Miles that experienced the vibration when turning right or left at a low speed. I called the dealer's service department and they immediately diagnosed the problem over the phone without driving the vehicle. The differential clutch pack replacement at the dealer cost $673.56 (originally quoted $850). I immediately called Ford Customer Care and after 3 days of "looking into the problem" they offered no financial assistance because the truck is not covered with an extended warranty. Ford KNOWS they have a serious issue and has issued two TSB on the problem. I think it is crazy they are not paying for their faulty part. I have sent a demand letter for payment and I intend on taking Ford to small claims court. I think everyone who is having this problem needs to call Ford to register a complaint and insist on financial assistance or a recall. | |
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Replying to: benson10 (Mar 07, 2007 5:37 am) |
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| I own an Expy 05 bought in July of that year. Had the clutch pack worked on 3 times in about 8 months or less. So it's not just an 03-04 problem. Fortuantely, it looks like the 3rd time was the charm as I've had no issues in over a year. Other than that my Expy has been problem free. Knock on wood. Still it didn't keep me from buying an extended warranty just in case. | |
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Replying to: melc (Jul 07, 2006 10:47 am) |
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