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Lexus GX 470 Maintenance and Repair

118 messages,  Last post on Aug 05, 2009 at 6:54 AM

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What is this discussion about? Lexus GX 470


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#72 of 118
New GX470 start-up problems by cfb1
Sep 02, 2006 (6:14 pm)
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Two days ago I purchased an '06 GX470 and have had a number of problems - Lexus dealer installed DVD player doesn't work (keep getting a "wrong format" message when we load a Netflix DVD); Interior lights don't come on when doors open; my cell phone charger is stuck in the AC adaptor. Is this symptomatic of this car?
 
Seems this DFW market is tight. We went to 3 dealerships and none would deal like the San Jose dealerships would. We opted to buy once we relocated but I'm not sure now. We paid $53K total out the door (fully-loaded but without sport package or chrome wheels) plus $1540 for the 7yr/100K warranty.
 
Hints?
#73 of 118
Re: New GX470 start-up problems [cfb1] by cwilbs
Sep 02, 2006 (6:37 pm)
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Replying to: cfb1 (Sep 02, 2006 6:14 pm)

I don't believe these problems are symptomatic of this car. I did have a 2000 LX 470 for 6 years... no major problems and have had my new 2006 GX 470 for about a month now and no problems as of yet so I'm not sure what to tell you. I know I would not be very happy if it did have these problems being brand new. For the interior lights I think that might be just a setting. Maybe check the manual and see. Mine come on but I do recall our salesman saying you have the option of them coming on or not. Good Luck
#74 of 118
GX 470 2005 Problems by tritel
Sep 03, 2006 (10:00 am)
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We are on our 5th Lexus and I drive a Lexus also. My wife drives a GX 470 which is 20 months old and we have had a series of little problems with it since new. In addition to the minor issue the two main ones are this.
 
1) It took 5 times to fix the Air Conditioning. The A/C would work then not. The compressor light would start flashing and when this happened that meant the compressor was not working. This was finally fixed after out 5th trip and took 5 days. They had to order a $1,000 "main hose"(according to the service guy) The A/C issue would fit our states lemon law, "Only if the A/C issue first happened with 12 months of buying it" but it started during month 14.
 
2) This issue is much more serious and my wife has said she will no longer drive the car. We live in the middle of a big hill and we have to travel down it to a busy access road to get to anywhere outside our sub-division and about two months ago my wife pull out of our driveway and went to try to stop but the brakes went to the floor. She freaked out and put it into reverse. We took it into the shop and they said nothing was wrong and that sometimes air is trapped in the brake lines from the factory. (I didn't quite buy this since we had the car for 18 months, but I left with it). My wife reluctantly began driving the car again after I drove it for a week without issues. Now two months later the brakes failed again while she had the car full of kids. Nobody was hurt, and this time she used the emergency brake, instead of reverse like I told her. I took it in on Tuesday and on Friday morning they called and said they had it fixed and had applied a Service Notice(which we never received) but just wanted to road test it. I called Friday afternoon and they said, they were road testing it and had a "pedal issue", which I think is the PC way of saying "the brakes failed". So now they have ordered in a new Master Cylinder and who knows what else, and said the soonest the car will be ready is next Wednesday Now my wife really will not drive it. I have asked the dealership if they could work with me on this since it is so new, had so many issues and it seems to have serious problems. They answered by not saying anything. One of the guys who worked there told me to call 180025lexus (not sure if the guy was really trying to help me or his boss made him tell me like it was "inside information" in order to take the heat off of the dealership) I called and filled out their short form and was told someone would contact me in two business days. Does anyone know about these issues? Does anyone know of any recourse I might have since we are just outside the lemon law. It would seem brakes should be considered more important than AC or trim molding, etc. My wife will not drive the car so I am not sure what to do with it. Selling it, I will take a server beating since I paid list for it since it was the first 2005 and their was a waiting list a mile long. Any help would be appreciated.
#75 of 118
Re: GX 470 2005 Problems [tritel] by cwilbs
Sep 03, 2006 (3:32 pm)
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Replying to: tritel (Sep 03, 2006 10:00 am)

WOW! That is all I can say. That does not sound good at all. It really scares me to think that has happened to an almost brand new Lexus. Have you ever had a any other problems with your other Lexus'? Have you always bought from the same dealership?
#76 of 118
Re: GX 470 2005 Problems [tritel] by blov8r
Sep 04, 2006 (6:49 am)
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Replying to: tritel (Sep 03, 2006 10:00 am)

Does anyone know of any recourse I might have since we are just outside the lemon law.
 
Ouch. The car's too new, and if it's having brake failure issues they should be fixable and I wouldn't take the car back until the entire brake system has been fixed and checked out. Unfortunately, just because your wife won't drive it doesn't obligate them to "work with you" ... but once letitimate fears have arisen it's a fairly strong argument w/ lugging kids around, etc, to have an attorney knowledgable about this sort of thing write them a strong letter. As it's an intermittent thing, how will you ever know when it's really safe to drive! I'm on your wife's side ... and I wouldn't rest until this issue was resolved and the car replaced.
#77 of 118
Nav directions and radio by jasp615
Sep 04, 2006 (8:25 am)
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I listen to the radio pretty loud and in my Cadillac when I was under the nav directions when it was time to turn or be warned of the next exit I was to take, the radio would lower automatic and the voice would come on. With this GX it seems like the radio will not lower and you can't hear the voice unless you yourself would lower the radio. Am I doing something wrong or have something set wrong?
#78 of 118
Re: Nav directions and radio [jasp615] by blov8r
Sep 04, 2006 (4:01 pm)
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Replying to: jasp615 (Sep 04, 2006 8:25 am)

Must be something wrong with the software. My wife's GX gets VERY much softer when NAV instructions come on. I drive an Infiniti M35 ... in THAT car, although the audio does soften a bit, it doesn't begin to compare with the quieting in the Lexus. That's the ONLY part of the Lexus that I feel is superior to the Infiniti! Bart
#79 of 118
Re: Nav directions and radio [jasp615] by bobs05coupe
Sep 04, 2006 (8:30 pm)
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Replying to: jasp615 (Sep 04, 2006 8:25 am)

This is normal in the GX.
I had an 05 GX and now have a 06 GX. The nav voice just doesn't go loud enough when the radio is turned up. If the volumn on the radio is low, then I can hear the nav voice. For some reason, Lexus doesn't want the nav voice to be loud. Who knows what their logic is for that. I imagine its the same on other Lexus vehicles.
#80 of 118
Re: Nav system updates [blov8r] by stormbringer1
Sep 26, 2006 (3:24 pm)
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Replying to: blov8r (Jul 18, 2006 6:22 am)

What was your dealers name. I couldn't image having that problem with the service I get in my area. Greenwich, CT
#81 of 118
Looking for anyone with a 2007 GX470 NAV by cw5jb
Oct 05, 2006 (12:49 pm)
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I’m looking for anyone who owns a 2007 GX470 with NAV. My question to all that own a 07 with NAV would be, have you figured out the voice command for the air conditioner? I have not been able to get the A/C to work using a voice command. I owned a 05 GX and a 06 RX400h in which the voice command worked well for the A/C.

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