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Jeep Grand Cherokee SRT-8

958 messages,  Last post on Nov 24, 2008 at 1:10 PM

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What is this discussion about? Jeep Grand Cherokee SRT-8, SUV


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#875 of 958
Re: Road hazards are covered under tire warranty [tloke1] by ctgcsrt8
Mar 03, 2007 (12:18 pm)
Reply

Replying to: tloke1 (Mar 03, 2007 4:37 am)

I know its too late, but my copy of the Goodyear warranty booklet, specifically says the following is not covered: "road hazards (includes but not limited to, punctures, cuts, snags, impact breaks, etc.)" I thought a nail or bolt puncture came under that exclusion.
#876 of 958
Re: Road hazards are covered under tire warranty [ctgcsrt8] by kec8
Mar 03, 2007 (12:26 pm)
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Replying to: ctgcsrt8 (Mar 03, 2007 12:18 pm)

I agree with you. I had a slow leak and took it to a local tire dealer that was authorized to repair run flats and there were two nails a bolt and a piece of glass in it. Not surprisingly, they won't fix that many holes.
 
However I did check with my dealer since I had a service contract and they said it wasn't covered. The tire dealer was able to get a tire the same day. They don't seem that hard to get.
 
I don't think that road hazards are covered by any standard warranty from Goodyear. Maybe if you buy a new tire and opt for an extra road hazard guarantee. Has anyone had a tire replaced at no charge due to a road hazard (nail, screw, etc)?
#877 of 958
Re: Road hazards are covered under tire warranty [tloke1] by ctgcsrt8 by tloke1
Mar 03, 2007 (12:48 pm)
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ctgcsrt8, do you have an '06 or '07? I wonder if they changed the warranty? I know of several '06 owners who have had tires fixed or repaired under the EMT warranty.
 
From the Goodyear "EMT Owner's Manual and Limited Warranty" pamphlet I have:
 
What is covered and for how long
 
Any new Goodyear Extended Mobility Technology tire removed from service due to a covered warranty condition or rendered not repairable due to a road hazard injury during the first 2/32" of treadwear or 12 months from date of purchase, whichever occurs first, will be replaced at no charge. Mounting and balancing are included. Repairable punctures will also be repaired at no charge during this period. Without proof of purchase date of manufacture will be used to determine age.
#878 of 958
Re: Road hazards are covered under tire warranty [tloke1] by ctgcsrt8 [tloke1] by ctgcsrt8
Mar 03, 2007 (5:29 pm)
Reply

Replying to: tloke1 (Mar 03, 2007 12:48 pm)

I have an '06. The Goodyear warranty document that came with my '06 does not mention EMT. It is labeled for Original Equipment Highway auto tires, Light truck tires and temporary spare.
I should also mention that the owners manual that I received with the vehicle was for a Grand Cherokee, not for an SRT8. I ordered an SRT manual from Jeep directly. I read somewhere that other owners received the wrong manual also.
Did I get the wrong Goodyear booklet also ? Why do I think my dealer put the wrong package in the glove box ?
#879 of 958
Re: Road hazards are covered under tire warranty [tloke1] by ctgcsrt8 [tlok by tloke1
Mar 03, 2007 (6:39 pm)
Reply
Yes, quite a few owners received standard manuals instead of the SRT8 packet. Jeep sent manuals to all 2006 SRT8 owners, I received one even though I already have one. Call Jeep customer service and request the SRT8 manual, they should get one right out to you at no charge. The Goodyear EMT pamphlet is included in the SRT8 packet.
 
I would also contact Goodyear EMT customer service and explain what happened (800 321-2136). You may be out of luck since you didn't go to a Goodyear dealer but it's worth a try, the Goodyear customer service people have been excellent to work with.
 
I checked with someone who has an '07, their EMT manual states the same warranty as mine does. So ALL EMT tires are covered for one year/or 2/32" tread wear for road hazards. Tires that cannot be repaired will be replaced free of charge.
 
Note that Jeep dealers have nothing to do with the tire warranty, that is all handled by Goodyear.
 
Kec8, your tire would have also been replaced free if you had gone to a Goodyear dealer. I'd still call Goodyear and see what they say.
 
A note for all 2006 owners, there was a tire recall on the EMT tires. If you have not had your tires checked you should do so. Quite a few owners received brand new tires regardless of their mileage. This "offer" expires April 30th. Details can be found here: http://www.wkjeeps.com/recalls/wk_recall.htm#2006-28
#880 of 958
Re: Road hazards are covered under tire warranty [tloke1] by ctgcsrt8 [tlok by kec8
Mar 04, 2007 (11:50 am)
Reply

Replying to: tloke1 (Mar 03, 2007 6:39 pm)

Damn. I think I listened to the dealer that it wasn't covered and screwed up. Unfortunately, I don't have the tire, but I am going to talk to dealer and the tire company that replaced it. You would think that one of them would have told me that. Thanks for the info.
 
As far as the manual is concerned, I got my SRT8 in March of last year and received the standard one too. I contacted Jeep and they didn't know about this and neither did the dealer. They sent me an SRT8 manual right away and then in May I received another one when they sent out the mass mailing. I ended up with three GC Manuals, one standard and two SRT8. I don't need three manuals, but the green Jeep pouches that you get with them are kind of nice.
#881 of 958
SRT8 Skid Plate by guertin
Mar 17, 2007 (11:58 am)
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I now have the SRT8. The dealer said that you have to put a skid plate over the gas tank (yes, over the existing one) so that you can connect to the central skid plate. So, the cost is about $200 total (more than the original $49 quote). Apparently, it is not possible to place a skip plate in the front. Since I don't plan to take the car offroad, I will probably not get the skid plates. However, I did place a heavy rubber cover over the exposed bundle of wires wires (under car near center) just for extra protection.
#882 of 958
Front Brake Uneven Wear by guertin
Mar 17, 2007 (12:22 pm)
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I now have 3,000 miles on the car. The two front rotors are showing considerable uneven wear (perhaps 0.003 in. depth in some groves). This started to show up even after only the first 100 miles! My dealer is very cooperative about this (willing to replace rotors and pads). And, the Jeep factory representative has agreed too. (The rear rotors are perfect.) My concern is that replacing the parts may not solve the problem, i.e., after a few 100 miles or so, the problem will return.
 
I have a theory. . . . The pads probably have residual lubricant (wax) left from the powder metallurgy process in making the pads. So, friction only occurs where there is no wax. The solution? Heat the pads to drive off the wax before putting them on the car. An alternative might be to "bed-in" the pads, i.e., apply the brakes strongly at about 70 mph to about 10 mph, doing this about 5 times in a row to generate considerable heat.
 
I am open to suggestions. Thanks.
#883 of 958
Re: Front Brake Uneven Wear [guertin] by kec8
Mar 18, 2007 (10:46 am)
Reply

Replying to: guertin (Mar 17, 2007 12:22 pm)

I'm not surprised about the skid plate issue with all of the suspension, aerodynamic and engine differences between the SRT8 and the standard GC. $49 just seemed too good to be true.
 
After one year and 20,000 miles on mine, my brakes have been fine. They did pick up a mild squeal at about 18,000, but aside from that, they are fine. I may have caused some of that after a few handbrake turns in snowy conditions. They are pretty high performance brakes, so you could be right about needing to bed them in as you would in a race car. Your guess is as good as mine on that one.
 
I just lost my satellite radio, as my free one year trial expired this afternoon. I'll miss it, but to me it's just not worth $12 per month.
#884 of 958
Front Brake Uneven Wear, more help! . . . by guertin
Mar 18, 2007 (2:00 pm)
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Thanks kec8 for your reply to my brake issue. And, I too will not pay $12/month for Sirius (after the free 1 year).
 
I would appreciate more comments from other SRT8 owners on the brake issue that I posted on March 17. This is an important issue that I would like to resolve before the 12k mi./1 year warranty expires.
 
By the way, except for this, the car is great. Its power got me out of trouble (not caused by me) a few times already. I will have more comments on the car later.

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