Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs Jeep Commander Jeep Commander Maintenance and Repair
310 messages, Last post on Nov 16, 2009 at 2:05 PM
You are in the Jeep Commander Forum. Your Hosts are steve_ & tidester
|
|
|---|---|
|
This post is not to defend the Jeep Commander, but simply to state that my 2006 Commander is fine. None of the issues that I see on this board. Mine is a 3.7 liter with 4x4. Great looking. Ride is near perfect. Fun to drive. Not to belittle anyone on the board, but if you are having problems your Commander within the warranty period, your remedy is to have Jeep (Chrysler) fix it. If your dealer can't or won't fix it, then you really need to get a new dealer. Chrysler rates their dealers and 5 Star dealers have to work to keep their good rating. So you should only go to a 5 star dealer IMHO. Also, when the dealer says he fixed something (and this applies to all car repair work, whether under warranty or not) you should insist on seeing the old parts and inspecting them to assure that work was actually done. Now, if you don't know a fan blade from a wiper blade you're not going to be able to discover a possible fraud (yes dealers do sometimes say they fixed a part and don't - and still bill the warranty work out to Chrysler), but merely asking to see the parts is a good practice and if they don't have them, you know something is really not right. Very important is that you keep all of your receipts and that your receipts have a clear description of the problems that you are encountering. If they are not fixed properly within the Original Warranty period, you have recourse against Chrysler. You have to notify them in writing, usually within 60 days of the failed repair, and the warranty will not expire as to the problem being repaired. And just to be clear, Chrysler is not the Dealer. Dealers are independent franchises and not under the control of Chrysler at all. So if your dealer is a bum and can't or won't fix your problem, it's not Chrysler or Jeep that you should hate....But repeatedly going to a dealer that doesn't fix your car is YOUR fault. Fool me once, shame on — shame on you. Fool me — you can't get fooled again. For some reason, I get good service from my dealer and they actually fix anything that is not working. The Commander has some issues - but all car makes and models do - just go to the NHTSA site and see the list of recalls. It will blow your mind. Japanese, German, American, no one is immune. But that is why there are warranties. And while frustrating, unnerving and even scary, the bargain made by any new car buyer with the manufacturer is that the company will pay for the repairs during the warranty period. And generally they do...unless you have a bad dealer. Unfortunately with new models of cars such as the Commander (new in 2006), there are inevitable production problems that don't manifest themselves until thousands of vehicles are already on the road. Again...common to all car makers and models. I see a lot of "talk" of class action suits and lemon law suits from some owners. While sometimes successful, that is no easy route to satisfaction. I've seen it many times and it compounds frustration. You think Car Dealers are frustrating?? Now you want to hire a lawyer? Wow...that's like adding salt to a wound. And by hire...I mean you enter into a contingency agreement...you haven't really paid them anything until and if you win and they get their fees. So don't expect them to jump when you want them to jump. It's just another case of many...and it's a long road...so don't expect a quick resolution. I like my Commander. It's a great looking SUV. The fit and finish are very good, though not perfect. The ride is superlative and quiet compared to my prior Suburban. It has good power for a V6. Mileage is acceptable for the size, but is certainly not a strong point. I would recommend the Commander. I believe I am in the vast "silent majority" here. You just don't hear from us because we aren't surfing the web searching for answers to our car problems or posting them on forums. Not to say that your problems are not legitimate, but 191 posts and there are thousands of Commanders on the road....any many of the owners are happy. In short, take these Forums with a grain of salt. Don't be afraid to test drive a Commander. You might like it. Rent one for a weekend and see for yourself. |
|
|
|
|
Replying to: gigagirl (Jul 31, 2008 1:44 pm)
|
|
|
|
|
Replying to: carzinmegenes (Aug 02, 2008 7:21 pm) |
|
|
|
|
Round 3. For the past few days the starting problem I had before (TipStart/Remote Start/Normal Start bumps the engine, it turns over then immediately dies.) has returned. Then today, as I was I was driving through the garage at work, I made a very sharp turn the entire vehicle stalled and the electrical all went out. It did start right back up and I drove it straight to the dealer. Now I'm in a rental Liberty, two days before 5 of my family members arrive from California to spend a week me. One of the reasons why I bought the Commander was because of my family coming on this trip and so that I could haul everyone around. I contacted a lemon-law attorney today and the process has begun. When I was at the dealer today I asked the cashier to print out my service history. At the very top it had "Days in service - 19". She looked at it and said "Do they have your mileage correct?" I said "Yep, that's thirty five hundred". She didn't say another word. And, carzinmegenes, this has nothing to do with the dealer. They don't manufacture the ignition modules in the vehicles. This is a Chrysler issue and the fact that they make crap for cars. |
|
|
|
So the Commander is still in the shop. They had to special order a new (second time) ignition module. They traded me out of the rental Liberty Friday into an Aspen. Unfortunately after getting it to my office I realized the keyless remote didn't work. Wouldn't have been a huge deal except that when you lock the doors with the door lock switch or remote, you have to unlock it with the remote or else it sets off the alarm. Ended up at a Land Rover dealership where Enterprise traded me into a Durango (gross base version, of course.). Chrysler is sinking fast into a pit of muck that is their vehicles. 
|
|
|
|
|
Replying to: gigagirl (Jul 31, 2008 1:44 pm) Were you getting water on the carpet too? It is possible to post a picture of the slits that they put into the rubber trim? Was it the rubber under the door or the rubber around the door? I'm getting some water on the driver's side floor after a good rain. Can't seem to find any leak evidence anywhere but the wet carpet.
|
|
|
Replying to: carzinmegenes (Aug 25, 2008 6:25 pm) |
|
|
Replying to: carzinmegenes (Aug 25, 2008 6:25 pm) |
|
|
Replying to: docmarc (Sep 20, 2008 7:53 am) |
|
|
Replying to: docmarc (Sep 20, 2008 7:53 am) So, what was the culprit? tidester, host SUVs and Smart Shopper |
|
You are here:
Forums
SUVs Jeep Commander Jeep Commander Maintenance and Repair
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2010 Jeep Commander
Browse by Board
Browse by Topic
Today's Chats
