- #1367 of 2420
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Re: Runflats on 3-series suck, BMW sucks worse [skobola]
by circlew
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Sep 18, 2007 (2:49 am)
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Replying to: skobola (Sep 17, 2007 9:19 pm)
You are the customer and IMO, your dealer looses. It just happened that my dealer absorbed all of my cost but if they didn't and I was in your position now, they would not get my business. One e-mail to the sales rep got the ball rolling and in a week the tires were changed. I had 12K miles on the EL42's when the swap was made to Conti's.
For instance, when I rotated my tires, I stripped a lug and took it to the dealer to fix. The dealer replaced it and also rotated the one set, no charge. Total cost out the door $2.25.
Use your dealer as leverage on your next purchase and then let them know you are going elsewhere.
Regards,
OW
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- #1368 of 2420
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Re: Runflats on 3-series suck, BMW sucks worse [skobola]
by agnosto
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Sep 18, 2007 (12:41 pm)
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Replying to: skobola (Sep 17, 2007 9:19 pm)
Precisely and agreed 100% and that is one of the main reasons I stay away of buying the BMW "UDM" as these RFTs are a big concern, and better BMW do something sooner than later to address and correct the issue or otherwise will have many unhappy and soon will loose lots of customers...
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- #1369 of 2420
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Re: On the Fence because of the RFT's [mooselook]
by ggurr54
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Sep 18, 2007 (3:11 pm)
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Replying to: mooselook (Sep 17, 2007 5:53 pm)
For some of us it has become an "around town" car. I would love a new 335i but I live 120 miles from the nearest BMW dealer. I average one to two flats a year (a lot of construction where I live with all the extra nails and screws in the road) and can't image paying 400-600 dollars and year to cover tire damage. Also would be scared to death of getting stuck with no source for a replacement tire as no dealer in my home town carries RFTs. Until BMW realizes that this is a real issue for some of us they will continue to lose business. Otherwise I think it's an almost perfect car. (Please bring back the dip stick).
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- #1370 of 2420
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Re: Runflats on 3-series suck, BMW sucks worse [circlew]
by skobola
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Sep 18, 2007 (9:11 pm)
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Replying to: circlew (Sep 18, 2007 2:49 am)
Provided that BMW dealers in Miami became pretty arrogant, rude and not caring about the customers, including them not giving any decent deals, I have found myself one outside the town/state, where I do all my purchases at very decent cost. Unfortunately for me, I have really grown to like Bimmers, and to be honest, nothing else really compares to Bimmers in my book, so it will be very difficult to find a replacement. The only one that I could stand is the A4 Quattro, but this is not really comparable to my 325i. I understand that this is not the topic for this forum, but any suggestions for the alternative cars would be appreciated.
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- #1371 of 2420
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Re: On the Fence because of the RFT's [mooselook]
by beverly5534
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Sep 19, 2007 (2:02 pm)
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Replying to: mooselook (Sep 17, 2007 5:53 pm)
I had an Audi A4 before my X5. I loved my A4. It was a close decision, but I now have a 328I sport wagon. I have had 2 flats in 4 months ownership. Not the car's fault, but a real PITA to have to find a dealer and then BUY another tire. If BMW doesn't give the option of regular tires with a spare by the time my lease is up, I WILL get the Audi A4 wagon to replace it.
IMHO
beverly5534
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- #1372 of 2420
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Valencia BMW
by raphaelhom
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Sep 19, 2007 (11:29 pm)
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Replying to: shangti (Aug 10, 2007 5:05 am)
Who is your service advisor at Valencia BMW. I have had a service advisor there for 3 years I like very much. One of the reasons I am thinking of buying another BMW is because of the service he has provided.
On the other hand, I"ve had a hard time there getting a sales person to pay any attention to me. They all act like they are doing me a favor even talking with me, let alone go for a test drive.
I have found this same attitude at Santa Monica BMW. That they are doing me a favor and if I want a test drive I need to make an appt because they are too busy to just have someone walk in for a test drive.
The service department at the Santa Monica BMW is absolutely horrible! by the way.
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- #1373 of 2420
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Re: On the Fence because of the RFT's [beverly5534]
by circlew
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Sep 20, 2007 (2:50 am)
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Replying to: beverly5534 (Sep 19, 2007 2:02 pm)
Firestone carry BS EL42.
Regards,
OW
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- #1374 of 2420
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Re: RFT's & bmw [shipo]
by jgraffman
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Sep 21, 2007 (4:48 am)
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Replying to: shipo (Sep 12, 2007 10:48 am)
I have a 2006 325xi sport wagon. It has both the sport suspension and 17 in wheels. I replaced the run-flats with Michelins after 7500 miles. As far as a spare is concerned, I wouldn't change a tire anyway. This is a great car, but I won't buy another BMW until this problem is fixed.
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- #1375 of 2420
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BMW replacing tires free
by jazzcp
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Sep 21, 2007 (5:03 am)
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My dealer on long island has agreed to replace my Bridgetone tires with Continental tires for free...previously wanted $600. Stay on the case...be polite...The BMW franchise is too valuable to have it blackened over this issue
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- #1376 of 2420
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Re: RFT's & bmw [jgraffman]
by shipo
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Sep 21, 2007 (5:23 am)
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Replying to: jgraffman (Sep 21, 2007 4:48 am)
"I have a 2006 325xi sport wagon. It has both the sport suspension and 17 in wheels."
Correction: You have a 2006 325xi sport wagon with the Sport Package and 17" wheels. There is a difference as no "xi" models have a "Sport Suspension", hence the fact that the Sport Package on the AWD models is so much less expensive than on the RWD models.
"I replaced the run-flats with Michelins after 7500 miles."
Michelin what? RFTs, GFTs? Which model?
"As far as a spare is concerned, I wouldn't change a tire anyway."
Uhhh, so are you saying that you like RFTs?
"This is a great car, but I won't buy another BMW until this problem is fixed."
What problem are you referring to? RFTs in general or the specific issue with the Bridgestone Turanza EL42 RFTs? FWIW, Bridgestone has allegedly fixed the problem with the noise and premature wear on the EL42s.
Best Regards,
Shipo
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