Last post on May 20, 2009 at 1:33 PM
You are in the BMW 3-Series
What is this discussion about?
Lexus IS, Lexus IS 250, Lexus IS 350, BMW 3 Series, Sedan
#371 of 1527 IS 350 Handling
Feb 02, 2006 (7:33 am)
I am contemplating purchasing an IS 350. I am, however, curious how this vehicle handles with speeds of 95MPH and above. I currently own a BMW 330 and it tends to handle pretty good at these speeds. I have yet found a vehicle that handled as well as my parent's 1990 Mitsubishi Eclipse AWD Turbo. This vehicle made you feel like you where driving at 55 MPH while you were at 95 MPH...hard to describe. Additionally, the engine was barely turning high rpm's...it just seem to scream for more speed..just loved it !!! Thanks BTW, reason why I am thinking of selling the Bimmer is that their customer service, in my area, just stinks!!!
#372 of 1527 Amendment to post 371
Feb 02, 2006 (8:01 am)
My BMW is 2004 330 Ci Coupe
#373 of 1527 Re: IS 350 Handling [iz4detail]
Feb 02, 2006 (8:32 am)
I love my BMW e46 and will most likely replace it with a future BMW (hopefully a turbodiesel).
But my experiences with BMW services is identical to yours. It stinks!
Great car, shame about the services.
#374 of 1527 Re: IS 350 Handling [dewey]
Feb 02, 2006 (5:27 pm)
I'd just like to pile on here...
Worst service I ever got was at my local BMW dealership (I won't name names, but it's located at Gwinnett Place Mall). Fortunately, there are other BMW dealers in the metro Atlanta area. I drive right by that dealership and go thirty minutes out of my way just to have the oil changed elsewhere.
If they were the only dealership around, I'd be driving another brand.
#375 of 1527 BMW vs. Lexus service
Feb 03, 2006 (6:28 am)
This is an interesting subject for me and I wanted to add my 2 cents..
I had an '03 IS300 and my dad now has 2 Lexus cars. The service we both received from Performance Lexus was excellent, everything Lexus had said it would be. Lexus loaner cars without asking for them, great friendly service etc.
1 1/2yrs ago I moved out of the city and moved where my local dealership was Lexus of Oakville. I was extremely surprised at how horrible their service was there. Their SA is one of the rudest I've come across and on one of my last visits they damaged my front left rim and didn't tell me about it. I spoke to both Lexus HO and the dealership manager about how horrible my experiences had been with them. I ended up swearing that dealership off for good.
The decision is what even lead me to consider a different make at first, as some might remember I really had my heart set on a IS350.
I bought a 330i from Budd's here and I've been in 3 times now for service. They've been great, some of the best service I've got and the car is always returned not only washed but detailed.
To wrap this up, my point here is as a whole Lexus dealerships might have the better customer service but not all dealerships are the same. Once you find a good one in your area that treats you right, you almost don't want to switch brands again and risk losing that great service.
#376 of 1527 Re: BMW vs. Lexus service [is3ooguy]
Feb 03, 2006 (9:31 am)
I live in Toronto and had my car serviced at BMW AutoHaus and BMW Parkview. During warranty I had no complaints whatsoever. First Class Service was provided. Right after warranty I had an estimate of repairs at BMW of $5,800 for a whole slew of problems. I went instead to an independent BMW mechanic and got an estimate of $600 for a brake job and he assured me everything else in my car was just fine. That was three years ago and my car has been problem free until a few weeks ago! But that is another story altogether and beyond topic for this forum.
#377 of 1527 Re BMW service
Feb 03, 2006 (9:36 am)
Contrary to many others posting on this board, I've had nothing but good/excellent service from all three BMW dealers I've dealt with. Cars were always ready as scheduled, car was washed and vacuumed, free BMW loaner, follow up calls,..whatever. Perhaps some of the poor dealership were a result of the rapid expansion of dealerships in the US a decade or two ago.
#378 of 1527 Re: Re BMW service [equan1]
Feb 04, 2006 (10:46 am)
Glad to hear it. I don't think anyone here is implying that any particular brand has extensive dealership problems. I'm sure you could pick any BMW/Infinit/Lexus/etc. dealership at random and come away with satisfactory service.
It does seem that manufacturers should (if they don't already) take great pains to ensure that their service providers come through for them, 'cause it looks like service is a deal breaker when it comes to brand loyalty.
#379 of 1527 Warranty versus Post Warranty services
Feb 04, 2006 (12:50 pm)
Let me just clarify one point.
There is more than a subtle difference between warranty and post-warranty services. Post-warranty services in my case has been horrendous in terms of being hit in the wallet(which I managed to avoid paying by going to an independent).
Maybe my experiences are not representative of the whole population of BMW owners? Or maybe most the forum members who are prasing BMW services are covered by warranty and are oblivious of their services' adverse financial affects?
#380 of 1527 Re: Re BMW service [potemkin]
Feb 04, 2006 (7:33 pm)
Couldn't agree more with what you said..