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Prices Paid: Buying & Leasing Experiences Land Rover Range Rover/Sport Prices Paid and Buying Experience
298 messages, Last post on Aug 21, 2008 at 1:51 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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I purchased a vehicle from the dealership above and have had nothing but horrible experiences with the finance department and their personnel at the dealership. The detailing was awful and learned two weeks before our first payment was due, their finance team failed to fill out the paperwork correctly. I'm now in the midst of working with our bank to try and correct their mistakes. I contacted LandRover of North America to file a complaint and the first statement made is we do have dealerships that are privately owned and can take your complaint on file. Has anyone had similar issues and if so, how can I make sure proper action is taken? I no longer want anything to do with this dealership and would like the loaner program upheld with another dealership. I no longer have any faith in the West Columbia dealer. Since they hold the LandRover name, I find corporate's response unacceptable. You can probably guess would not recommend this dealership to anyone!
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Replying to: twigglesworth (May 30, 2006 2:51 pm) I am not sure if someone owns all of those dealers or if they are owned by different companies. Find the next closest dealer that is not owned by the same person as the dealer you had the problems with. Call them and ask for the Centre manager. Explain your situation that you had serious problems with where you bought your Rover and would like to have it serviced with them instead. Be polite and just explain the situation. Let them know that you have no problem with the vehicle or Land Rover in general but just that particular dealer. A smart centre manager will make sure you are treated with respect and that you get access to loaner cars like anyone else. Keep in mind that for the most part the loaner cars are a first come first serve basis and most Land Rover Dealers do not have enough of them. |
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I have a 2006 RR HSE and have recently asked the dealership to configure the vehicle so that the doorlocks engage when the vehicle reaches a certain speed when driving and single-entry access when the remote is used (one click unlocks the drivers door only, two clicks unlocks the other doors). This is the default behavior on a Disco (we also have a 2003 Disco). However, I cannot find anything in the manual for RR that indicates that driver key removeal or engine-off can trigger door unlock. This is another default behavior on the Disco. Is this something that the RR can be configured to do? Richard |
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Replying to: sam818 (Dec 03, 2005 6:18 pm) 
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I recently took ownership of a 2003 RR HSE and within in 4 hours after the purchase the vehicle stop moving and made this horrible grinding noise. I had to be towed to a repair shop because it would not allow me to put it in gear. The dealer is picking up the tab but I am curios to know what this problem is and if anyone has encountered the same thing? Also, I am stumped as to how the cell phone option works. I have searched hi and low to find the cradle of any type or connect but I am clueless. And lastly, the previous owner didn't leave the drivers manual with the vehicle. Besides going back to the dealer..any ideas on where I can purchase a replacement manual? Please don't say ebay, it didn't work!   
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Replying to: jwil (Jun 09, 2006 3:58 pm) My crystal ball says front diff failure. How many miles were on it?
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british, appreciate all your comments & info on this board. wish you worked out here on the west coast - i'd buy one from you. sorry if this is a dumb question, but if i make an offer for a RRS HSE in the 1st week of july, can i expect any movement off msrp? what's a fair offer to make, relative to msrp? thank you. jr
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Replying to: killerphish (Jun 15, 2006 5:40 pm) New leasing programs will come out the first week of July though and historicaly the leases get a little more agressive as the fourth quarter approaches. If the dealer is a fairly large opperation, just for example we only have 20 or so new cars in stock right now mostly LR3s, and has say more then 12 RRS on the ground make an offer of 2000 grand off and see if it flies.
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Replying to: british_rover (Jun 15, 2006 7:11 pm) |
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Replying to: british_rover (Jun 09, 2006 7:00 pm)
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