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Prices Paid: Buying & Leasing Experiences Land Rover Range Rover/Sport Prices Paid and Buying Experience
295 messages, Last post on Jul 05, 2008 at 2:31 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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This is a story about my experience looking at a Jag, but it really relates to the dealership as a whole and they are a LR dealership as well. Just wanted to share my disgusting experience with Howard Orloff Jaguar in Chicago. Last night I went to take a look at an X-Type at aforementioned dealer, they don't have parking space in downtown Chicago so the use their porters to valet. Before I pulled in I put my iPod in the drawer under my seat so it would at least be away from temptation. The guy working there asked me to pull the car up and leave the keys in so they could move it. I went away to look at the X-type. When I came back about 15 minutes later I reached into that drawer and my iPod was gone. My car had been moved so they had driven it. I searched around, but obviously it had been stolen. The guy that had been attending to my car (not the one who had moved it and the sales manager both looked as well. No sign of it. I have since searched my car 4 times, it is not a nano so it can't vanish. They looked concerned and assured me I would get a call from one of the owners the next day who would make sure it got sorted. So I called them the next morning around 10a.m. and left a message with the owner. I didn't hear back so I dropped by at 11. The sales manager said he had just got in and hadn't had time to review the security tapes. Away he goes for 20 minutes. When he comes back he tells me that the tapes show only one person in my car, and he trusts them explicitly... He said there was nothing else he could do and he would need to talk to the owner later that day and I would get a call. Didn't hear anything at 3pm. Left another message for the owner. Got a call at 3:30pm from the sales manager telling me they re-reviewed the tapes and saw nothing suspicious and there is nothing else they can do. I filed a police report and a complaint with Jaguar NA, and I will be taking them to small claims court. Not only am I annoyed at their final response, all the way through the process I felt like they thought I was trying it on, or they knew that I would have to end up taking them to court and they didn't think I would. My advice avoid this dealership like the plague. |
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What a great country! Reading some of the above posts is hilarious. People paying 12K ABOVE list and then adding 10K bigger wheels for a Land Rover! Other people who are making enough money in our free market economy to afford a 70K car are upset, indeed offended, when they can't buy the car du jour at their price. Forget yuppie, can anyone spell "nouveau"? Does anyone recall when the Mercedes M Series (you know, that dog that now they can't even give away) first came out? There were actually pushing and shoving matches in showrooms between customers to buy it. Lets remember that this is a market economy and in this industry, product is king. The people on this board who want the dealer to discount his one hot product are not exactly brand loyal consumers and the dealer knows it.
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Replying to: blckislandguy (Feb 25, 2006 7:33 pm) He is getting a fantastic deal better then anything we have ever or would ever give to anyone else but he says it is not enough. He wants to buy the sport for under invoice and not just a little under invoice either. Centre manger put a stop to that right there. He had agreed to two different prices before and now he wants more and wants to buy the hottest truck on the market for under invoice. Sorry no one is that good of a FotO.
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Replying to: british_rover (Feb 27, 2006 9:40 am) I think his buddy, the dealer pricipal, will wind up saying "with friends like this who needs...". But what the heck would a lobster fisherman know? |
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My wife is dead set on this expensive montrosity (no offense, just my opinion). I'm looking at the regular Range Rover HSE as factory equipped. Any discounts available on this vehicle, or do I have to pay full price?
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Replying to: iqueequeg (Feb 28, 2006 7:57 am) They are too different models.
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Replying to: british_rover (Mar 01, 2006 8:07 am) Thanks, kyfdx Host-Prices Paid Forums
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Replying to: kyfdx (Mar 01, 2006 9:19 am) Depending on your area I wouldn't expect thousands of dollars off a Range Rover. Just for example most dealerships will not honor X-plan for the Range Rover.
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Replying to: british_rover (Mar 01, 2006 10:05 am) |
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