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Coupes & Convertibles Pontiac Solstice Pontiac Solstice vs 2006 Mazda MX-5 Miata
376 messages, Last post on Jan 17, 2008 at 3:20 PM
You are in the Pontiac Solstice Forum. Your Host is claires
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Replying to: logic1 (Jan 12, 2006 9:06 am) I am sorry, but you are simply wrong. Read the GM blurb carefully. It says only that "your dealer MAY arrange to provide you with a courtesy rental vehicle". There is no obligation created on the dealer or on GM by this language. Mazda (corporate) provides a loaner car if your Mazda is in for warranty repair. They offer it as part of the ownership package. The GM language is merely to console the unwary. BTW I love the look of the Solstice, but after sitting in one at the LA Auto Show I have lost all interest. Cheap, tacky interior and seats that were both confining and unsupportive. I also noticed that the "trunk" was locked. Probably so no one could see how small it was/is. Still, I have to applaud GM for building a little sports car. They didn't quite get it right, but they never do, do they? I guess it will be enough to satisfy some people. As for me, it's another Miata; Copper Red Metallic probably. Courtesy Rental Vehicle Your dealer MAY arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. |
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Replying to: ttbuyer (Jan 16, 2006 5:05 am) Mazda (corporate) provides a loaner car if your Mazda is in for warranty repair. They offer it as part of the ownership package. The GM language is merely to console the unwary. Provide the Mazda language. BTW I love the look of the Solstice, but after sitting in one at the LA Auto Show I have lost all interest. Cheap, tacky interior and seats that were both confining and unsupportive. The interior of my NB Miata had some pretty brittle components. I also noticed that the "trunk" was locked. Probably so no one could see how small it was/is. Yes. As we know, most Roadster buyers are hoping the vehicle will sub for a Mini-Van. Presumably everyone at the show noted how clean the Solstice looked with the top down. I guess it will be enough to satisfy some people. What's the point of saying something like that? Especially, when, as shown above, the Kappa platform is the pick over the Mazda among the racing set. |
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I am still registered as a Miata owner at Mazda. It appears the full warranty booklet is no longer available. I did find this on the owners' portion of MazdaUSA: No matter what comes your way, we’re ready to come to your aid 24/7/365 with just a phone call*. Got a flat tire? We'll help you change it. Locked your keys in the car? We’ll get you back inside. Need a jump-start? We've got the cables. Need a tow? We’ll get you to the closest Mazda dealership. We can even arrange for a rental car, book a hotel room and coordinate arrangements with your home or office**. Best of all, every new Mazda owner is automatically enrolled in the Mazda Roadside Assistance program at no charge for the duration of the New Vehicle Limited Warranty. * 1-800-866-1998 (hearing impaired: 800-999-9035) ** Please refer to the program brochure for details. Mazda Roadside Assistance does not include rental car or hotel expenses. If car rental assistance is a given with Mazda, there would be no reason for the qualifications provided in this blurb. I expect there are limits. Which would conform with my very poor Mazda dealership experience, where the talk was always good but the follow through miserable. You were expected to love the car. Problems were to be ignored. |
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Replying to: ttbuyer (Jan 16, 2006 5:05 am) No, probably to keep kids from jacking around with the top. The same reason that shift knobs are always missing in the cars at the auto shows. In regards to courtesy rental cars: I think you guys are pummeling a deceased equine. Both Pontiac and Mazda have language in their warranties which provide for rental cars. Yes, I suppose that there is some 'wiggle room' in the warranties from both manufacturer's for lawyers to hem and haw over. Personally, I think that it all comes down to dealer attitude rather than what the manufacturer has put in writing. Besides, someone who makes their decision between the Solstice and Miata based on rental car policies at their local dealer for warranty work has (IMO) a screw loose. Can we move on to cupholder design please?
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Replying to: rorr (Jan 16, 2006 7:49 am) I agree...to decide solely on rental policy is goofy...But, Mazda has a customer commitment that Pontiac doesn't have. Simply, Pontiac puts the possibility of a loaner on the local dealer...Mazda puts the worry with the manufacturer not the mood of the local dealer. Also, if Pontiac had a real commitment to customer satisfaction they would offer a warranty that is 4 years and 50K instead of 3/36. Buick buyers get 4/50, why not Pontiac?
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Replying to: audia8q (Jan 17, 2006 9:07 am) JD Powers consistently rates Mazda dealers near the bottom in customer satisfaction. Pontiac rates around the industry average. With the Sky, and Saturn's consistently high customer ratings, Mazda will not even have a chance. |
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Replying to: logic1 (Jan 12, 2006 9:06 am) 
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Replying to: ttbuyer (Jan 16, 2006 5:05 am) I can't seem to find it, but I believe the trunk release needs the battery to work. If not, only other ways for them to lock the trunk would be to disconnect the wire from the release button or pull fuse #18 from the underhood fuse box. |
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Replying to: sashajo (Jan 25, 2006 2:01 pm) Sounds more like a dealer issue, find a better one. During the months waiting for mine, my dealer let me take out a GTO and G6 GTP coupe. |
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Replying to: sashajo (Jan 25, 2006 2:01 pm) This complaint should be in a dealer issues forum. GM/Pontiac have no policy preventing test Solstice test drives. Even if GM/Pontiac wanted such a policy, and it stretches all bounds of credibility to think they would, federal law in place with little change since the Teddy Roosevelt Presidency make it illegal. Auto manufacturers sell their product to auto dealers. Once the dealer buys the product, the auto manufacturer has no right to tell the dealer how to price the product or to market it. Auto manufacturers can and do provide a msrp. They also can and do their best to educate dealers on the way they think product should be marketed. In the end, the dealer you encountered chose not to allow a test drive. The reason is clear. The dealer has a hot car it wants to sell at an inflated price. Many people may pay an inflated price for a car with 15 miles on the odo. Fewer will do so if there are 100 or even 50 miles on the odo. If you want to test drive, you should either look for a dealer less greedy, or watch for the next GM drive time program near you which I am sure will include a Solstice and/or Sky. |
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