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Pontiac Solstice vs 2006 Mazda MX-5 Miata

376 messages,  Last post on Jan 17, 2008 at 3:20 PM

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What is this discussion about? Pontiac Solstice, Mazda MX-5 Miata, Coupe, Convertible


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#110 of 376
Re: Tried to Compare... [cargeek1] by cargeek1
Jan 10, 2006 (6:47 pm)
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Replying to: cargeek1 (Jan 09, 2006 11:38 pm)

Just to show you guys that I'm not a basher....and since I posted for the first time my experience trying to compare. I want to fill you in on my MX-5's service visit today. I opened the hood just cuz I'm a total cargeek and I felt like it this morning and to my HORROR i found a thin film of oil covering everything...HMMM...not normal, so I took her in and showed the service advisor, who tried to convince me that it was the engine shine stuff they put on when the car is new...So I though to myself this guy is a freaking MORON and I asked to see the service manager, who agreed with me that what we were looking at was not normal. Mazda gave me a loaner car which I though was great even it it is a Chevy Malibu, and later in the afternoon the service advisor called me back and said the cam postion sensor was leaking and they had to order the part from mazda. hopefully they will have the part tomorrow and I'll have my car back by that afternoon. So I have experienced my first bug and I'm a bit embarrased after all the raving I've done about this car. OH...I've got 1748 miles on the clock.
#111 of 376
cargeek1 .... but, look at the bright side ... by lhess
Jan 11, 2006 (11:53 am)
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anything can happen to any car at any time. If you had bought the Solstice, you'd be hitching a ride everywhere. Regardless of how many Pontiacs I have bought at our local GM dealer (and it was a few up until a few years ago), not once was I ever offered a car to drive during warranty work or for GM problems.
 
I like the looks of the Solstice, but based on warranty and things like a loaner from Mazda when you need work done on your car... I would lean more toward the MX5 if I was in the market for such a car. Quite honestly, the used 350Z roadsters are coming down into the high 20's at this point and I'd opt for a used one of those before either of these cars.
#112 of 376
Re: cargeek1 .... but, look at the bright side ... [lhess] by logic1
Jan 11, 2006 (1:00 pm)
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Replying to: lhess (Jan 11, 2006 11:53 am)

Maybe Pao can chime in on the Pontiac Solstice warranty provisions on loaners.
 
While I never had to use it with my Saturn, the Saturn warranty was clear you got a loaner if the car had to stay in the shop for warranty repairs. My Saturn dealer had several courtesy cars - L series and Vues - for that purpose.
 
When I had to leave the Miata in the shop I did get an Economy rental voucher. The loaner voucher was good only for Economy's cheapest model. In my case, I wound up getting a Ford ZX something and a Daewoo Lanos, both awful little cars.
 
I am no fan at all of the Nissan.
#113 of 376
Re: cargeek1 .... but, look at the bright side ... [lhess] by carlisimo
Jan 11, 2006 (1:10 pm)
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Replying to: lhess (Jan 11, 2006 11:53 am)

Coupes with their roofs removed never make very good roasters. Get a ground-up convertible if you're buying it for the driving experience.
#114 of 376
Awaiting parts... by cargeek1
Jan 11, 2006 (5:36 pm)
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Dealer says Mazda sent the wrong part...so my car stay at the dealership for it's second night.
    
#115 of 376
Re: cargeek1 .... but, look at the bright side ... [logic1] by pao
Jan 12, 2006 (5:17 am)
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Replying to: logic1 (Jan 11, 2006 1:00 pm)

reference loaner..I will honestly have to check,....dont know it if is a company policy vice a dealership policy to be honest....the last time I had a Ford in for warranty work the dealership picked up the tab on the rental car via te voucher route as mentioned above.....CARGEEK..sorry to hear about the troubles with the new MX5..and that even Mazda service techs dont know what they are looking at sometimes.....or the parts ordering system makes mistakes too......hoep you get the car back in good shape soon.......BTW..isnt Mazda North America..part of Ford????..when you go to the ford website...is shows them as part of their "family brands?"
#116 of 376
Re: cargeek1 .... but, look at the bright side ... [pao] by logic1
Jan 12, 2006 (6:41 am)
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Replying to: pao (Jan 12, 2006 5:17 am)

reference loaner..I will honestly have to check,....dont know it if is a company policy vice a dealership policy to be honest
 
Whenever you have time.
 
sorry to hear about the troubles with the new MX5..and that even Mazda service techs dont know what they are looking at sometimes.....or the parts ordering system makes mistakes too
 
My Mazda repair experience was equally bad. The workers actually broke (and did not bother to fix until I came back) the latches that hold the panel cover under the steering wheel while addressing software glitches. They also told me the car was fixed and had me come in, only to discover no one had looked at it yet.
 
isnt Mazda North America..part of Ford????..when you go to the ford website...is shows them as part of their "family brands?
 
Ford is Mazda's largest shareholder and has, I believe, two seats on the Mazda board of directors.
#117 of 376
Re: cargeek1 .... but, look at the bright side ... [pao] by cargeek1
Jan 12, 2006 (8:40 am)
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Replying to: pao (Jan 12, 2006 5:17 am)

It's not just Mazda America that is part of Ford, it's all of Mazda, Ford owns a full third of Mazda stock.. 33.4% is the last ownership percentage I've seen.
#118 of 376
Got my MX-5 by cargeek1
Jan 12, 2006 (8:47 am)
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Got the car back this morning, seems like the problem is fixed...I'll keep my eye on it to make sure...The drive home from the dealership reminded me why I bought this car...I really do love it!
#119 of 376
GM courtesy transportation policy by pao
Jan 12, 2006 (8:49 am)
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Replying to: logic1 (Jan 12, 2006 6:41 am)

straight from the owners manual:
 
Courtesy Transportation
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles.
 
The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs.
 
Scheduling Service Appointments
When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience.
 
If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions.
 
If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
 
Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:
 
Shuttle Service
Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership.
 
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs, reimbursement of public transportation expenses may be available, for up to a maximum of five days. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses may be available, up to a five-day maximum. Claim amounts should reflect actual costs and be supported by original receipts.
 
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair.
 
Generally it is not possible to provide a like-vehicle as a courtesy rental.
 
Additional Program Information
Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information.
 
Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.
 
Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details.
 
General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

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