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Pickups Chevrolet Silverado & GMC Sierra 2007 Chevrolet Silverado and GMC Sierra - First Impressions
707 messages, Last post on Mar 04, 2008 at 11:34 AM
You are in the Chevrolet Silverado & GMC Sierra Forum. Your Host is kcram
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Replying to: skytop1 (Sep 02, 2007 5:40 pm) |
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Replying to: 12ozcurls (Sep 03, 2007 1:51 pm) If your feelings are hurt because I said something about GM that just doesn't make you feel all warm and fuzzy inside, I regret it. It is not my intention to hurt any one's feelings but rather to disseminate on these boards the frustrating madening treatment I am receiving at the hands of GM service. Oh yes, to correct you....I did not have a bad experience at one GM dealership. I was directed by GM to go to two dealerships and I went to an additional two for a total of FOUR dealerships. My experience was virtually the same at all FOUR dealers. As far as my new Denali and its computer systems are concerned, the service people are simply not trained, not equipped, not apprised of how the systems operate. Yes, I have a truck that is plagued with many, many defects. It has indeed proved itself to be the proverbial lemon. However, I made serious and many, many repeated earnest attempts to get the vehicle serviced and repaired. The results were uniformly unproductive. I was able to ask two of the techs that worked on my truck what the problem was with the 6 speed. Both told me they had no specific training on the computerized drive by wire adaptive learning, torque control transmission. They did not have a clue how it worked. The GM engineering department stated straight out that they acknowledge the probems but unfortunately have no repairs or fixes since the technology is too new for them and their people are unfamiliar with the operation of the computer operated transmission and computer operated A/C environmental systems. The simple fact is that GM is selling vehicles and they don't know how to repair them. The GM engineering department said, and I quote "we won't have a repair for at least 6 months and possibly longer." So please, don't even think that I had a problem with just one little 'ol GM dealer. I went to FOUR dealers. It is the entire GM vertically integrated system that is uniquely unprepared and unqualified to repair the Denali systems from the top engineers in Detroit on down to the dealer "service" techs. Maybe the low tech Chevys and standard Sierra can still be fixed by GM but that is clearly not the case with the '07-'08 Denalis. Those are the facts so please learn to live with it. |
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Replying to: skytop1 (Sep 03, 2007 4:24 pm) So... anyone out there have an honest and NEW first Impression?? Schlog 
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Replying to: schlog (Sep 03, 2007 6:34 pm) Too bad your entirely off base and still don't get it. You are without a clue, my friend. |
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Sky and schlog, agree to disagree and move on, please. kcram - Pickups Host |
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Move on is what I've tried to infer here. Tired of the same old grind every other post. It would be best for me to tune out and let the newbies to the forum give their views. Over and out. Schlog |
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Replying to: skytop1 (Sep 03, 2007 4:24 pm)
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Replying to: 12ozcurls (Sep 06, 2007 4:34 pm) For the record, I had a bad experience with a 1983 Z28 and didn't go back to GM until the new Silverado. So, at least I'm consistent in my inconsistency. Also keep in mind, this isn't Toyota's first rodeo. They started with the T100 (flop), then went to the older style Tundra (didn't set the truck world on fire, but better than T100), before arriving at the new one. It would be surprising if it wasn't a decent truck (which it is). 1offroader |
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I've been lurking for a bit and first of all I want everyone to know I respect and appreciate everyones input. I think I'm going to hold for a while after reading this forum. I can't believe that most of you know your respective dealers so much, both the good and the bad ones. Now, is knowing your dealer so well and dealing with it many times after the purchase a good thing or a bad thing? I think its the later. Those that are vehemently defending their dealer tells me that you have a bad truck as well. How else would you explain that? Car dealership is like the walking beer vendor at a ball park always selling overpriced beer. Sometimes they'll give you a cold one and sometimes not so cold ones. But not once have I thought of wanting to know them intimately after the brief transaction unless this vendor looks like Jessica Simpson in a tube top. Most of the time the vendor looks like Roseanne Barr, also in a tube top. Just give me a cold one please, thank you. I'm going to keep my Schwinn for a while then. Its low maintenance and no problem with gas. On a serious note, I must be one lucky dude because I've yet to see any of the guys from the dealers after my two purchase of a new car. I have a 2002 Subaru WRX and a 2006 Honda CRV. I still own both and have been very happy with both of them(incredibly troublefree), but I really would like a truck to either add or replace my Subaru car. I like the way the new GMC Sierra look but now have doubts after reading this forum. There is also a news regarding some GM dealers tampering with customer surveys. The only good truck left are the Tundra and Ridgeline on my list. Both of them are proven reliable, good quality trucks. Both are also ...how can I describe them...yeah, ugly for my taste. Arrghhh!!!! I'm particularly dissappointed with the Tundras interior. Buck Rogers flash if you know what I mean. As for the Ridgeline, its like the Japanese modern version of the El Camino with the added DNA of Godzilla in ruggedness and sex appeal. The search continues....
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Replying to: gaspasser2 (Sep 11, 2007 2:37 am) Being the first redesign year for the Sierra/Silverado, I would seriously consider waiting another year before purchasing so that they can get the bugs out. Same with the Tundra. You may want to buy that Ridgeline soon as the way their sales are going it may become a classic. Seen one with 22" rims and it did warrant a second look as I've never seen anything like it. 
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