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2007 and newer Chevrolet Tahoe and GMC Yukon

3125 messages,  Last post on Nov 27, 2009 at 6:32 PM

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What is this discussion about? Chevrolet Tahoe, GMC Yukon, SUV


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#2783 of 3125
Re: 2007 Tahoe Help! [tripwire] by rockin_ltz
Oct 08, 2007 (4:23 pm)
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Replying to: tripwire (Oct 08, 2007 3:56 pm)

Hey Tripwire...Not that there's any guarantee with this, but have you tried calling the GM Customer Resolution Center that is listed in your Owner's Manual?? They do seem to really care about the GM Owner and will hopefully try and work with you in regards to this issue.
 
Long story short...I had started the "Lemon Law" process on my first LTZ that I purchased in March 2006, but ended up doing a "swap" for a BRAND NEW LTZ in April of 2007!! I'll spare you the details of what I went through with my first truck...But have been VERY pleased with the replacement that was built and shipped straight to me. I ended up working through the BBB Autoline process which dealt directly with Detroit and GM's Customer Care Department. They negotiated everything on my behalf and we never had to take it to court. Was a tedious process...But GM still has a satisfied customer!!
 
I'd check into what rights as a new car owner you have in your state...It may be worth your time and effort to look into it.
#2784 of 3125
Re: 2007 Tahoe Help! [tripwire] by shawnhackett
Oct 08, 2007 (4:43 pm)
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Replying to: tripwire (Oct 08, 2007 3:56 pm)

I've got your solution, however, I can't tell you exactly what the dealer did.
 
I had that same whistling noise early on. It took some guesswork, but the service manager figured out that he could replace the steering mechanism and that eliminated the whistle.
 
I'm not allowed to give out the service manager's name on this board, but call Jim Reed Chevrolet in Nashville, TN and ask for the service manager.
 
Ask them to look up the repairs on Shawn Hackett's 2007 Tahoe LTZ for the whistling noise.
 
I'm sure your dealer's service department could replace the same part for you.
 
Hopefully it will cure the noise for you too. Good luck!
#2785 of 3125
A different solution... by gfraigun
Oct 09, 2007 (7:51 am)
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I haven't noticed the same sound from my truck that is being described. But I've had a lot of ongoing issues for well over a year now that GM has admitted are problems, but aren't getting fixed. Unfortunately, I've had to resort to going the legal process and I'm taking GM to court. In short, I'm having mirror problems, radio problems, bose problems, door locking problems. I've been to multiple dealerships all with the same answers, in writing; GM knows about the issues but there are no repairs. If you want more details just visit this webpage, explains a lot... http://www.wcclaw.com/CM/ClassActions/ChevyTruck.asp
 
Thanks..
   G
#2786 of 3125
Re: 2007 Tahoe Help! [tripwire] by ggreenil7
Oct 12, 2007 (9:37 am)
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Replying to: tripwire (Oct 08, 2007 3:56 pm)

Hi Tipwire, today i took my 2007 Tahoe in got the same thing, and no one could hear it but me..Not the Service manager stated that the noise I am hearing is normal pulley noise. I told him that is not a normal noise and it is really annoying. They kept my truck and advised they will call me later.
#2787 of 3125
Tell me more- The "aged" discount by 07yuk
Oct 12, 2007 (1:17 pm)
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I just purchased a 07 yukon on Sept. 26. My vehicle was shipped on 2/13/07 according to the invoice. The dealer says I'm not eligible for the aged discount, nothing comes up for my vin# for discounts other than the regional incentive at the time which was $3,000. Anybody know a way to find out if this is really true or if I'm being ill informed by the dealer?
Thanks
#2788 of 3125
Re: Cricket and or whistling noise - front driver's side [shawnhackett] by ggreenil7
Oct 15, 2007 (9:48 am)
Reply

Replying to: shawnhackett (Aug 28, 2007 4:51 am)

Hi Shawn,
Took my Tahoe in Friday, October 12th 2007, to Advantage Chevy in Boling Brook IL, they had the SUV there the entire day and told me they could not hear and identify the problem, of course I was pissed. Now mind you I told them about this site and about other 2007 Tahoe owners having the same problem. Well, I took my truck home. This morning I took it back because the whistling got louder, again they said they could not hear it. Now, I am really upset. So they checked the GM service site, and found Document ID#1974648 (5/22/2007) Subject: "Power Steering High pitched Whistle Noise Heard". Man this document has been out there since May 22, 2007, and these guys did not know about it.
Just to let everone know, GM is aware of the noise which is internal to the steering gear, and the engineers are investigating, they do not have a solution for this at this time. I am going to call GM, and would advised each of you to do the same. Don't stop calling until they fix this problem. BTW, it effects the following :
2007 Cadillac Escalade, Escalade ESV, and EXT models, 2007 Chevrolet Avalanche, Suburban, Silverado 1500, and Tahoe, 2007 GMC Sierra 1500, Yukon and Yukon XL. If anyone need additioanl information, hit me up.
#2789 of 3125
Re: Cricket and or whistling noise - front driver's side [ggreenil7] by lahunter2
Oct 15, 2007 (9:59 am)
Reply

Replying to: ggreenil7 (Oct 15, 2007 9:48 am)

Yes you are correct that document has been out way before that, they said to replace the steering column prior they recalled that fix and said don't replace, and they still have not fixed the problem, I have set up many complaints with GM, I have had my 07 tahoe in the shop about 15 times for this problem, not to mention all the other problems. The dealership SUCKS and is NOT helpful, and GM has been the same!!
#2790 of 3125
Re: Cricket and or whistling noise - front driver's side [lahunter2] by seabyrd
Oct 15, 2007 (11:03 am)
Reply

Replying to: lahunter2 (Oct 15, 2007 9:59 am)

Hi.. Doesn't the "Lemon Law" state if a problem isn't fixed after 3 times in the shop for the same problem.. you can get a refund (full) on your vehicle or a new vehicle?? You must make sure that each time you go into the shop you get the visit documented for the same complaint...check it out.. I think it may vary from state to state.. but I think that's the law is Texas. Good Luck !!
#2791 of 3125
Re: Cricket and or whistling noise - front driver's side [ggreenil7] by shawnhackett
Oct 15, 2007 (5:19 pm)
Reply

Replying to: ggreenil7 (Oct 15, 2007 9:48 am)

Keep trying. I did convince Jim Reed Chevrolet in Nashville to replace the steering mechanism, and that fixed the problem for me.
 
GM probably figures it's too expensive for them to have a nationwide recall if it's not a safety issue.
 
They told me that the majority of owners can't even hear it. But my hearing is perfect, so it was driving me nuts too.
 
I bought my 2007 Tahoe LTZ in February of 2006 and had the problem from day one, but only after the car warmed up after 15 minutes.
 
It took a couple months of complaining, but they fixed it for me. Since I was the first in town with the LTZ, they probably felt it was in their best interest for PR to make me happy.
 
My other problems since then have been...
 
* Clock disappearing - I figured this out that having an MP3 CD with alot of songs overloads the software and kicks off the clock. Since I have my iPod hooked up, I don't need the CD anymore.
 
* Power locks not working - it's been awhile since that was an issue and seemed to work itself out.
 
* A/C compressor doesn't kick on, even set at 60. - This also seemed to work itself out.
 
* DVD screen in the back cutting off after just a few minutes. - They replaced the entire upper screen unit and that still doesn't fix it. I have the GM Lockpick installed that overrides the DVD lock when moving, so I haven't really pushed this too much in case the Lockpick is messing it up.
 
* Driver's side seat lumbar support has something broken in it. It doesn't push out at your back but pops. - I'll be taking this in shortly since I'm approaching the 36,000 mile limit.
 
I really do love the LTZ 4x4 and it still rides great. I just got back from a 1000 mile roundtrip to Destin, FL and got 18.6 MPG averaging about 78 MPH.
 
As long as my dealer has fixed my problems, I'm ok with first year glitches. They even put me in a free rental anytime I have to bring it in.
 
I just hope I've gotten through the expensive stuff in the first 36k miles and they keep treating me well.
#2792 of 3125
Re: Cricket and or whistling noise - front driver's side [shawnhackett] by gfraigun
Oct 16, 2007 (8:24 pm)
Reply

Replying to: shawnhackett (Oct 15, 2007 5:19 pm)

"* Clock disappearing - I figured this out that having an MP3 CD with alot of songs overloads the software and kicks off the clock. Since I have my iPod hooked up, I don't need the CD anymore.
  
* Power locks not working - it's been awhile since that was an issue and seemed to work itself out. "
 
shawnhackett, I've referred some of these exact same issues to some attorney's and they are interested in hearing from more people with them. The address is http://www.wcclaw.com/CM/ClassActions/ChevyTruck.asp. I know I've given the address a lot, but some of these are the exact same issues that my attorney's are looking at.

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