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SUVs Chevrolet Suburban & Tahoe 2007 and newer Chevrolet Tahoe and GMC Yukon
3125 messages, Last post on Nov 27, 2009 at 6:32 PM
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Replying to: michml320 (Jan 30, 2007 11:18 am) 
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Replying to: seagrave (Jan 29, 2007 11:18 pm) It's a shame there's no choice, and the same goes for some other GM vehicles, except for, strangely enough, the Impala. That's the one vehicle where you get a no cost choice of silver or wood trim when ordering. |
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I get good news and bad news today. Good news is my Tahoe is on its way and should be here next week. The bad news is there was a pricing problem with my order. It was a Supplier Discount, but I don't think it was the cause. Here's the deal: My salesman with whom I am a neighbor of used some sort of GM online form to build the vehicle. The suppler discount is straight forward, and we sat in front of the PC together while pricing out the Tahoe. He selected the LT3 option at the top of the form, and all the boxes next to the items that go with that option were selected with a price of $0.00. I get the total and it looks real good. So good that I decided to add the sunroof, someting I had left off to keep the price down. We shake on the deal, I leave him a check and I'm off. Now he calls today to inform me that there was a "glitch" in the ordering program which neglected to add the price of the LT3 option. The supplier price for this option is around $2800, and I have to absorb it, or he'd be happy to return my deposit because of the error. The order form the get-go had been tagged with "WA", will advise. He told me that sometimes this appears on the order if there is a pricing correction but that I shouldn't expect a great deal of difference from the order form price. Has anybody else experienced this problem?
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Replying to: hardin_thicke (Feb 01, 2007 9:16 am) They have to give you what you ordered and already left a deposit for. When they accepted the deposit they agreed to the deal you made. They can try to make you pay for their mistake but really they have no right. Especially if you have it in writing. It is possible that they just made a mistake. However, it is their mistake, and you could make them honor the price if you wanted them too. Its really up to you at this point... But remember you paid them on an agreement. If you have an attorney friend I'm sure they would be able to explain things better. |
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Replying to: gfraigun (Feb 01, 2007 9:58 am) Additional example- any incentives that might be applicable on the day you place the order can disappear by the time the vehicle arrives at the dealership, so you WILL lose them, period. Regardless of how the pricing got messed up, it sounds as if hardin_thicke's dealership is trying to be fair about this. Basically, the pricing is much further off than it might typically be for an order because somebody (either in the dealership, or on the web site end) messed up during the actual order entry, causing the option package pricing to be left out. Because of this they're willing to NOT hold him to his originally stated "good faith" intent to accept the ordered vehicle, and will refund the deposit if he wishes it. He's out nothing more than a Tahoe at the price he thought he'd have it in either case, where the dealership MIGHT be stuck carrying the costs associated with a vehicle that is going to be hard to clear off of the lot (normally the reason for the "good faith" deposit- they'd have kept that money if he turned it down when it arrived in most other situations). |
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Replying to: jerrywimer (Feb 02, 2007 4:38 am)
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Replying to: hardin_thicke (Feb 02, 2007 5:37 am) Actually, I believe if you actually talk to an attorney they will confirm. Dealerships want you to think that the deposit means nothing more than a good faith thing. When in actuality it is setting the contract in stone. My dealer tried it with me. We agreed on the price with no incentives attached because there were none at the time. We gave the deposit ordered the Tahoe and when it came in they tried raising the price another $500 because the invoice price went up on the Tahoe. We simply said, we had an agreed price and gave a deposit on it and they said okay. My wife is an attorney and she deals with consumer issues all the time. If you agree on a price then leave a deposit you've made the first payment on that car at the agreed price. The most important thing is to have the numbers on paper. Had we not been able to pull out the quote with the agreement numbers on it we would've been stuck paying the higher price for lack of proof of the agreement. I'm not trying to claim to be an expert, I fully understand that I could be wrong, and I encourage checking with your own attorney friends if you have any. I'm just basing my information on my experience, my business education and what I've learned from my wife. But what I can say, if it was a matter of $2800 it would be worth it for me to call an attorney to check it out. |
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Replying to: tyresmoker (Jan 29, 2007 4:46 pm) i too have an 07 Denali with 7500 miles on it, (traded in an 02 Denali) and am very happy with my decision to buy another GM product. From your post I have several comments: The money that you will save in buying an 07 LTZ over a new Range Rover will more than pay for many, many rental cars or taxi rides. The same can be said about the car washes as well. You can get that same level of car washes or taxi service in a GM product by purchasing an Escalade. I considered it, but the similar priced Escalade would have cost an additional 16k over what I paid for my Denali. The fact that you make reference to your Land Rover as a jalopy and that you have apparently had some problems requiring warranty work begs the question: Would you purchase another Range Rover? I love the Range Rover, as well as the Mercedes, BMW, and the Lexus (my wife has a Lexus RX330) It's nice to pop in and pop out with a loaner and pick your car up all clean. However that does come with a price. Have there been some issues with a few of the new 07 models...Sure....that's always going to be the case when you bring out a 'new' body. But I think you would find that most of the people that post on this board are very happy with their decision to purchase a GM product. Are there going to be the few that dread the decision to purchase.....sure.....but the same could be found on the Range Rover pages as well. This is true with any model. The Yukon\Tahoe line is a very capable, affordable, stylish, and dependable SUV that would not disappoint you should you reconsider your position. If you want an 07 LTZ but want car washes and a rental car with it, go buy an Escalade, or you could save 16k+ by buying the 07 LTZ, a booklet or two of car wash coupons, and calling Enterprise where they will pick you up and give you a ride to your office. 
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Replying to: jerrywimer (Feb 02, 2007 4:38 am) Then in your last paragraph you seem to imply that this good faith deposit is a binding agreement and this dealer o is willing to refund the deposit only because he is a good guy. Which is it? You can't have it both ways.
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Replying to: rhame13 (Feb 03, 2007 10:20 am) Escalades? Come on. These are for the gold chain set who just love those 20" wheels for the first 50 miles. Then they realize that the Interstates were built in the Eisenhower administration and have pot holes that go back that far.
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