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Mercedes-Benz E-Class Lease Questions

1023 messages,  Last post on Nov 10, 2009 at 8:01 AM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Mercedes-Benz E-Class, Car Leasing, Sedan, Wagon


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#725 of 1023
Re: [playamdx] by nevis
Jul 23, 2008 (10:41 pm)
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Replying to: playamdx (Jul 23, 2008 6:18 pm)

Hi playamdx, I'm also in Northern cal and have been looking for this deal in the past week. Can you forward me the name of the dealership? Thanks.
#726 of 1023
E350 Lease by nevis
Jul 23, 2008 (10:50 pm)
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Without the MVP pricing (aka employee discount), what is the best that one can do for the E350 lease with 10,000 miles per year and 27 months? Assuming money factor is 0.00085, how low is dealer willing to go on the selling price?
#727 of 1023
Help! First time this has ever happened to me by bagelguy
Aug 03, 2008 (7:20 pm)
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I've been leasing car for the past 18 years. I'm coming to the end of my BMW lease and decided to give MB a shot. They were running a very aggressive lease on the 08 E350. I called a few dealers to get pricing. I worked out a good deal with a dealer who is about 15 miles away from my house and he had the car that I wanted in stock.
For the sake of convenience I stopped by a dealer who is 2 miles from my house and told him the deal I was receiving. He said that he would match the deal and assured me that he can get me the same car without a problem. He wrote up the deal and took a deposit. He strung me along for a week and then told me he couldn't get the car and all the 08 stock was gone. The lease program ended on 7/31 and I have no car. Do I have any recourse?
Thanks,
John
#728 of 1023
Re: Help! First time this has ever happened to me [bagelguy] by crestonave
Aug 04, 2008 (3:01 am)
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Replying to: bagelguy (Aug 03, 2008 7:20 pm)

Have you spoken with the sales manager? Contacted Mercedes directly? Don't know if it will do you any good, but you could give it a shot. Did the seller actually sign the sales agreement? I had an experience where a salesman actually failed to sign an order - little trick which I failed to notice until later. Perhaps you could sue the dealership for breach of contract (not likely you'd pursue this course of action) or threaten to report them to the BBB.
 
Hope you get your deposit back in a reasonable amount of time.
#729 of 1023
Re: Help! First time this has ever happened to me [bagelguy] by ksoman
Aug 04, 2008 (5:54 am)
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Replying to: bagelguy (Aug 03, 2008 7:20 pm)

I think you hit the jackpot.
 
You have a written deal that they cannot fulfill without taking a loss. They are trying to get out of it by telling you they can't honor it. Push as hard as it takes. They can arrange for a vehicle by swapping with other dealers and/or doing other kinds of tricks. Threaten to pull them before small courts or BBB or anything and everything you can do.
 
On the other hand, getting into a bad relationship with your dealer also means headache later on during regular service intervals etc.... even then, considering this is a lease, I'd say, go with all guns blazing, you have a written contract in hand.
 
ksso
#730 of 1023
Re: [nevis] by playamdx
Aug 04, 2008 (5:44 pm)
Reply

Replying to: nevis (Jul 23, 2008 10:41 pm)

hi nevis,
 
sorry for the delay in reply i was on vacation. i purchased the vehicle from mbz of pleasanton, but they assured me that they would not be offering this deal to anyone else and not refer anyone to them for this deal, thats just a heads up but good luck!
#731 of 1023
Re: Help! First time this has ever happened to me [bagelguy] by myerslaw
Aug 04, 2008 (9:58 pm)
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Replying to: bagelguy (Aug 03, 2008 7:20 pm)

Bagelguy, I'd complain not only to BBB, but to whoever might (supposedly) regulate auto dealers in your State. In CA the DMV licenses salespeople and dealerships. And don't forget MB customer relations. I'd suggest the dealer give you an 09 since the 08s are "unavailable" -- and finally, most District Attorneys (at least here in CA) have funding for consumer fraud sorts of problems -- e.g. sham auto services -- and perhaps contact from a DA investigator would soften the dealership's heart. (However, don't tell the dealer you will contact law enforcement unless he changes -- you don't want to commit extortion and threatening police/DA contact actually constitutes that crime -- if you go that route, just make a report. And I sure wouldn't worry about future service relationships! There are plenty of dealerships willing to "inspect" things every 15K miles, add oil, and charge $500.
#732 of 1023
Re: Help! First time this has ever happened to me [bagelguy] by fusilli
Aug 05, 2008 (7:49 am)
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Replying to: bagelguy (Aug 03, 2008 7:20 pm)

That is rotten. You must have recourse, as was said, because you have a written document with the terms spelled out. The following was the best I could do on an 08 E350 with no pkgs, and, frankly, after reading the posts here, I cannot get myself to sign on the dotted line at these prices (this was quoted to me by a dealership in the Southeast):
 
Lease = 33 months, 10k miles/yr, 0 down 729/mo + tax(based on local taxes)
 
 Purchase = 72 months 817/mo 0 down
#733 of 1023
Re: Help! First time this has ever happened to me [fusilli] by crestonave
Aug 05, 2008 (9:48 am)
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Replying to: fusilli (Aug 05, 2008 7:49 am)

Looks to me like Myerslaw offered some excellent avenues to pursue. I'm not an attorney, but it seems to me that just because you have a written contract doesn't mean the seller is going to fulfill his part of the deal. If he doesn't honor it you might have to go to court to enforce it, and that can cost you more than the deal is worth. Then again, perhaps small claims court could be an option.
 
Isn't this whole situation horrible? Buying a new car should be a pleasant experience. Behavior like this is what gives car salesmen a bad name.
#734 of 1023
Re: Help! First time this has ever happened to me [crestonave] by bagelguy
Aug 05, 2008 (1:00 pm)
Reply

Replying to: crestonave (Aug 05, 2008 9:48 am)

Thank you all for the support and guidance.
I called MB Corporate and they are looking into the matter although they told me that it's really a dealer issue.
I agree that it is a dealer issue but if MB allows it's dealers to operate this way doesn't it tarnish the brand?
I'll keep you updated. Thanks again!
 
John

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