Last post on Nov 10, 2013 at 1:23 PM
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#1165 of 1174 Re: Weak Arguments [snakeweasel]
Oct 30, 2013 (6:50 pm)
While its easy to say negotiating a car deal is easy.. like another experienced sales professional mentioned, it's not as easy as it looks even compared to corporate sales. I personally found Mechanical Engineering study and my first few years of work in the field easier than car sales by far. Which shouldn't be a surprise, thats why parents tell their kids to study and get good jobs. They are often 'easier' (once the effort for schooling has passed) and pay better.
I think negotiating one deal is easy. Anyone can master plan ONE event to the extreme and probably come out on top. The emotional warefare comes out in the day in and day out beating you eventually take, just like any other job. Except this one your actual take home pay is directly related, not like being on the clock for most people. For a salesperson, being just a little off usually means not making any money that day. Thats not the case for 95% of the general public.
For those that think its so easy, why don't you change industries and make a killing in car sales?
A poor car sales person makes almost minimum wage. A decent salesperson makes $50-100k in car sales. A great salesperson and negotiator makes $200k. Some of the best make $200-350k (I knew a lady making $30k a month, which I verified myself monthly as I wondered why I could only make $20k at the same store). I can only imagine that the expert 'I would just give it to them straight, no BS here sir!' people on this forum could be making even more! Step right up sir, show us how its done!
#1166 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [gimmestdtranny]
Oct 30, 2013 (7:03 pm)
The BEST easiest way to do what you want, is to go to a major car show and sit in all the cars for as long as you want. If you aren't near one, the second best way is to go to a dealership and speak to the person with real words. Here is an example "Hi Mike, thanks for coming to see if I need help. I do, but in a unique way. I would like these 5 cars here opened, and maybe even those 5 over there too. Then if possible, I'd like to be able to sit in them, look at them, touch them, for atleast an hour to see how my back feels. I'd like to do it alone if possible because I think better like that. At the last place, the salesperson TRIED to help, but it actually made it harder for me and I just had to leave. Do you think I could have an hour or two with the cars open all by myself? Thanks!"
If you said that to me, I would love you. I'd open the cars, give you my card, tell you where I'll be sitting inside, and go back to my other work of calling and email customers.
If you didnt say that, I would be extremely annoyed as I stood there with you watching you space out on the dead pedal placement, wishing I could leave you alone
#1167 of 1174 Re: Weak Arguments [rickhassold]
Nov 02, 2013 (3:26 am)
"thats why parents tell their kids to study and get good jobs."
Yep..and the translation to that great advice by parents would be..
"Go to school, study real hard and join the rat race" (Robert Kiyosaki)
Depending on corporate America to get ahead and stay ahead is a grave error.
The highest paid people on the planet are sales people.
Nothing..absolutely nothing happens in this country w/o something being sold.
#1168 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [rickhassold]
Nov 02, 2013 (5:29 am)
Sounds like a good approach. In a more perfect world, you would have the keys to be able to start the engine, or at least have accessory power in each. Of course, then the concern is a little more involved that if they don't know you, the car could be driven away.
Yesterday I was able to sit in a few Hondas. All the anti-whiplash head restraints are really making a vehicle choice difficult. With my seating position (fairly upright seatback) they (all brands) are way too intrusive. Amazingly, the 2013 Civic had the MOST accommodating head restraint in any modern car or truck I have sat in in probably about 8 years. Unfortunately the seat position even cranked as high as it will go, leaves you feeling like you are dragging your butt and adds to poor visibility which in the past has never been a Civic weakness. In fact Honda is more famous for their lower beltlines. Noticed the same thing in the new Accord but to a lesser degree. The Fit, actually had among the best seating position in these ways but the seat belt scruffed my neck (as did every single Honda I sat in practically) (yes I had the adjustments in place to reduce the possibility...low on the B pillar) and its head restraints were still 'right there' not allowing you to move your head back for stretch more than 1/4" if that. All the seat bases (except for the Ridgeline and assumedly the Pilot and Odyssey?) were too short. I think Honda is getting worse in these ways. It's getting so they suit petite women the best.
And what is with these frig mfgrs that insist we all want a gall dang sunroof? All the frig Civics had sunroofs on any trim level higher than base with A/C as OEM factory. This is WORSE than what the Koreans and Subaru has been doing lately. Bloody sunroofs should be a STAND ALONE option on anything from a Yaris to an S class. Ironically I can get a GLK equipped with their best high end sound system yet NOT be saddled with frig sunroof. Props to ya MB.
Not sure why you would feel annoyed if a customer is trying to concentrate on something in the car that's important to them.
#1170 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [rickhassold]
Nov 09, 2013 (5:24 pm)
I have to say that in the almost 14 years I spent in the car business and of all of the thousands of customers I dealt with, I NEVER ONCE had a customer ask me to open five cars so they could spend at least an hour with them.
Had someone asked I would have done this but never did this happen nor did I hear of any other salesperson being given such a request.
Come to think of it, I never had anyone mention anything about the dead pedal either.
#1171 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [isellhondas]
Nov 09, 2013 (5:44 pm)
From that, one could deduce that possibly you had it pretty easy in sales, then.
And it would seem that you never had a customer who had joint pain and spinal deficiencies. Or maybe you had customers who ended up purchasing a car and never let on later that they made a less than satisfactory choice.
But another consideration too, is that dead pedals and their design is more prevalent since you retired.
Perhaps this would support the old theory that ignorance is bliss.
Of course, your findings and my priorities are merely stats that sometimes means more to some than others.
MOV (mileage obviously varies)
#1172 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [crkyolfrt]
Nov 10, 2013 (9:44 am)
I've never had a job that was "pretty easy". The "easy" jobs don't pay much.
I never went a week without seeing or hearing something I had never heard before in the car business and had I received a request like yours, I would have been happy to comply and it would have been a first.
I once had a woman reject a used car because she didn't like the way the horn sounded!
She narrowed down her choices to three nice used cars we had and picked the right one by blowing the horns and found one to her liking!
I've only been gone three years and I kinda doubt that dead pedals have changed that much.
Everyone has different priorities and what is of zero importance to 99% of the shoppers it can become the MAIN factor in buying or not buying a car.
That was my only point.
#1173 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [isellhondas]
Nov 10, 2013 (10:51 am)
If you sensed I took offense, it was because of the upper case use and the context in which it was used. And was backed up by also pointing out that no one else had ever considered dead pedal positioning.
I do my best to be thorough when I car shop. And I also do a check list of things that, regardless of their level of importance, I try to address in the new car that agros me in my last car and prioritize accordingly. And some of these things are important things, like a seatbelt that doesn't scruff against my neck, or a dead pedal that not only isn't wide enough to support my big foot, but angled properly too. And positioned in a wide enough stance too in relation to the gas pedal. Hell, some dead foot pedals actually angle down towards the floor in the direction of the brake pedal. If I can't retro a fix for that (through my own skills) so that I can get a wide, flat support for my foot (which = back support also), then that is a deal breaker no matter how much else I may like about the car.
My routine saves miles on new cars. Many can be ruled out parked right there in the dealer's lot. This not only saves wasted time with a salesman 'going for a for a drive' in this one, then that one, then the next one..it saves miles on the car, saves dealership gas bills etc etc. I would think any salesman and dealership would appreciate my technique/practice if more car shoppers practiced this same routine. I know if I was in sales, I sure would. I could be selling a car to a different customer while my other one was busy sit testing in the parking lot. It's just such an obvious no-brainer win win.
The other day I was in my local Honda dealership and was reading the window spec sheet on the new Accord when along comes a salesman (I know him and have bought from him before but he is a clutch burner, so not overly enthused with his skills are autos) with a potential customer and her daughter in tow. She was a dear sweet soul, I'd say about 78 or so and what I think was still a fairly safe driver after chatting with her about 10 minutes later when he went to get something. He had left her in the car and she was trying to adjust the seat up cuz she was so short, and her daughter was just looking on. I helped find the power seat control and raised her up and showed her how to finetune to her liking. But he other BIG thing was, I asked her if she would like me to close the door so that she can actually feel what the car feels like if she were driving it. And she looked up at me so sweet and appreciative and said, oh thank you so much, I had wanted to before and then I forgot cuz he was leaning on it and I do so want to see out and check the mirrors etc.
So sometimes it is the little, (obvious to some..not so much to others) things that make a good sales experience. If I were a salesman, I wouldn't dream of not even asking her if she would like the door closed. Maybe I should have been a car saleman. I think I would have made a great one. The one thing that always nagged away at me though about that profession, is that is mostly geared on commission. And if I did well, or quite well, on a sale, then that came right outta the pockets of the person who was entrusting me. I see a sales position like car sales especially, as one of always being engaged in a conflict of interest.
#1174 of 1174 Re: sales hovering and locked/otherwise inaccessible new cars [crkyolfrt]
Nov 10, 2013 (1:23 pm)
Hey, to each his own! I have no problem.
And, nope, I can't remember even once anyone even saying anything about a dead pedal although I would imagine some did check that out witghout saying anything.
Come to think, I don't even know now if I even use my dead pedals in my cars? I probably do without even thinking about it. Will check next time I take one out.