Ask the Car People.SM


Mazda5

1387 messages,  Last post on Oct 07, 2012 at 8:57 AM

You are in the Mazda Mazda5 Forum.

What is this discussion about? Mazda MAZDA5, Wagon

Messages Page 23 of 139

#221 of 1387 Re: A Few Questions [donm3] by smaria

Oct 07, 2005 (8:00 am)

Replying to: donm3 (Oct 07, 2005 7:31 am)
1. The 5 is heavier than the 3 and can obviously carry more load. Does the 5 seem to have adequate power on upgrades with a full load? We live in hilly country.
 
"Adequate power" is a very subjective thing. For me, the answer is yes. I'd suggest bring a bunch of people along with you for a test drive once the recall issue is fixed.
 
2. Apparently Mazda is using the 4 speed automatic in the Mazda 5 while switching to a 5 speed automatic for the 2006 Mazda 3's. Does anyone know if Mazda is planning on going to a 5 speed in the Mazda 5 later on in the production?
 
I haven't heard anything. Since the 5-speed manual only does 1 MPG better than the 4-speed auto, I wouldn't expect a big MPG increase if a 5-speed auto is added. It'd most likely help acceleration, and give you lower RPMs on the highway, so it'd be an improvement in those respects.
 
3. Does your buying experience suggest anything that we should be considering when the Mazda 5 again becomes available for sale?
 
Yup, you should consider buying a Mazda5 Also, consider your driving style: my observations of these forums lead me to believe that those who drive conservatively (i.e., those who manage to report mid-20 MPGs in the Mazda5) are happier with the driving experience in their Mazda5s than those who are reporting less than 20 MPG. I personally was averaging 25 MPG in my Auto trans Mazda5 before the recall, and was thrilled with the driving experience.

#223 of 1387 Re: Parts not available until 5th week of October [hkeogh] by miffed

Oct 10, 2005 (8:40 am)

Replying to: hkeogh (Oct 05, 2005 7:17 am)
We purchased a Mazda 5 on 9/10 5 days later it was recalled for the fire problem. The Mazda provided us a rental car it is a Mazda 6 an 04or 03 it smelled inside so badly my wife Fe-Breezed the inside it has stains on the seats and the carpeting looks like someone had an accident on it. It's basically gross but because of our schedules we have no free time, we said heck with it and she just drives it. I received my letter on the 17th saying it would take 30 days to fix it. The customer service number and the rep basically said I should be happy they gave me a rental car. Thank You Mazda I'm having a wonderful experience. The CS rep told me the parts will be in sometime between OCT 20-27 then the dealer will install them. So far I've made my car payment and paid my taxes and license. By the time I get it fixed I will probably have made 2 car payments. My car is sitting outside on the dealers lot. Exposed to the weather and potential vandalism not to mention someone bumping it with another car or scratching it when looking through the window. My dealer said if it gets damaged they are not responsible. I asked if I could come and get my car and drive it till the parts come in they said no. Until I explained to them I owned the car. They then told me I would have to sign a waiver so they would not be liable before I could take the car off the lot. I laughed and said stop me and make me sign. No I didn't go get it. Primarily the vehicle is driven by my wife and my children are passengers. She is scared the vehicle is unsafe. She would like them to refund our money so we can go buy something else. I can't blame her. In my opinion the customer service rep thinks Mazda has did a wonderful thing by giving us a rental car.. go figure. In return they gave us a vehicle that could start on fire...go figure! We wish we wouldn't have purchased this vehicle. In fact, most likely this will be the first and last Mazda for us. I really feel we've been zoomed zoomed.

#224 of 1387 Re: Parts not available until 5th week of October [miffed] by pir8matt

Oct 10, 2005 (9:28 am)

Replying to: miffed (Oct 10, 2005 8:40 am)
You should insist on a better vehicle. You dont have to go to the dealer you got your 5 from to get a loaner. Go to a different one. I got a 2005 MPV with 9 miles on it, and its been a decent replacement vehicle. I never would have bought it voluntarily, but it hasnt been bad.
 
At any rate, no matter what the phone support people might say, Mazda is trying to make this experience a good one for those affected. Have them tow your 5 to a different dealer if they wont garage it/keep it protected from the elements, etc. Make some noise, you'll get better treatment.

#225 of 1387 Re: Parts not available until 5th week of October [miffed] by hifive

Oct 10, 2005 (11:40 am)

Replying to: miffed (Oct 10, 2005 8:40 am)
I would suggest you go take a look at the "problems and solutions" board that is on here. I love my Five, I don't want another car. I did get mine back, and did not sign a waiver. I have a feeling I had something to do with them creating that waiver in the first place, because I demanded my car back, and had others get theirs back after speaking to a supervisor at Mazda.
 
If you are that unhappy you may have rights under the Lemon Law. I believe you can even start the paperwork with Mazda's help.
 
If you click my name above, you will be taken to my profile and you can email me. I will provide you with the supervisor's name and phone number that I spoke to. Perhaps they can do something for you. At least get you a clean rental car. It is my understanding that you are to be provided with a vehicle better than the one you had, like a fully loaded MPV...
 
Good luck!
 
HiFive

#226 of 1387 Re: Parts not available until 5th week of October [pir8matt] by hifive

Oct 10, 2005 (11:43 am)

Replying to: pir8matt (Oct 10, 2005 9:28 am)
I took mine to a different dealer. My dealer was clueless, their service department did not even know what a five was, they kept saying "you have a six?". Did not instill confidence in me as to their abilities to fix the car!
 
BTW, the problem according to Mazda is that some idiots were driving the car in second gear at high rates of speed. I promised not to drive it that way and I was given my car back with a smile. Also, the fires happened within the first 100 miles of ownership. Mine has 2,200 miles on it and no problems at all.
 
HiFive

#227 of 1387 Miffed by miffed

Oct 10, 2005 (1:19 pm)

Thanks we live 30 miles away from the dealer. I work from 8-5 my wife works 5am to 5 pm We have just enough time to eat get the kids ready for the next day and sleep.I did call the dealer he has some used MPV's, I could pick up, but we do not have the time.(you would think they would offer to deliver it) So taking this rental back is not an option. You just can't believe how filthy it is. It's because the Dealer and Mazda do not care about me. They already have their money. I just received my 2nd letter from Mazda saying it has to change the computer in the transmission and put a shield around the muffler. I wonder how bad the car will rust when they weld on to the underbody. Maybe they'll just weld onto the galvanized muffler in which case if you live in the North the salt will eat it in no time. I really would love for them to buy it back. Most the people comments I've read say they haven't had a problem. I think maybe they should think about the fix on this. Are they going to rip your transmission apart? Will it be as good as the factory would do it? The mounting of the heatshield around the muffler. Will they bolt it on? Will it be welded on? Will they put a new muffler on with the heat shield already on it? Who knows. The mechanics at most dealers do a great job replacing parts but they do not build automobiles. They do not work on the factory line. Will the computer chip or computer affect the gas mileage? How much metal fatigue have these cars been subject too because of this problem? I remember when I was younger working on old cars we would grab a torch and fix anything with a little bailing wire and heat. Sometimes the undercoating would start on fire that was always fun LOL Do the people fixing our cars weld for a living? I believe we are at the mercy of a quick fix with this vehicle and it worries me.

#228 of 1387 Re: Miffed [miffed] by mpower3

Oct 10, 2005 (1:44 pm)

Replying to: miffed (Oct 10, 2005 1:19 pm)
You are so right.
 
The fixes sound staightforward but how they are implemented/performed by skilled or nonskilled people is important. I don't want a bail wire hack job around my exhaust or tranny.
 
Are u kidding about the undercoating being flammable? I paid my dealer extra for the tinder box around my exhaust!
 
I am going to ask my dealer to practice on someone elses car first.
 
We definitely need our warranty extended. Are you listening MAZDA?

#229 of 1387 mpower by audia8q

Oct 10, 2005 (3:24 pm)

We definitely need our warranty extended. Are you listening MAZDA?
 
When a carmaker issues an ext warranty under a TSB or recall issue it usually only covers the item in question. example, Honda/Acura built alot of bad transmissions...so they issued a TSB and gave people ext coverages on the tranny..not the entire car. Since this problem is rather simple and easy...I don't expect mazda to offer an ext. warranty covering a heat shield and a warning sticker....also don't forget, this is a very new car so everyone still has alot of factory warranty remaining. Unlike the Acura tranny problem, where a large number had little or no warranty left.
 
I

#230 of 1387 Re: A Few Questions [pir8matt] by donm3

Oct 10, 2005 (4:47 pm)

Replying to: pir8matt (Oct 07, 2005 7:53 am)
My thanks to all of you who responded to my questions.
 
At this point it seems that I just have to wait for my local dealer to get their Mazda 5s' updated.

Messages Page 23 of 139

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement