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Vans & Minivans Mazda Mazda5 Mazda5
1355 messages, Last post on Nov 10, 2009 at 8:21 PM
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We purchased two Mazda5's (2006 & 2007) because of the seating capacity (6) with support for two child seats. The 2006 was recalled twice due to an engine overheating issue related to the exhaust that could cause the engine to catch on fire. Yesterday the original manufacturer AC Compressor locked up on it causing the engine to overheat at which point smoke entered the passenger cabin. I shut down the engine because I was afraid the engine was about to catch fire. Lucky I did. The AC Compressor overheated to the point that is fused with the clutch. Nathan, Manage of Customer Service at Mazda Corporate refused to do anything about the issue despite the local Mazda Dealership indicated the AC Compressor suffered a "Catastrophic Failure". This caused $2,400 worth of parts and labor. Under GA Law this car is considered a lemon as the vehicle was under repair for over 45 days during the first recall. Mazda seems to have taken a chapter from the recent playbook of American Car companies, however, I do not appreciate it when they play Russian Roulette with the life of me an my family and refuse to repair a component for which the failure has been isolated to defective original manufacture part or incorrect original installation 
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Replying to: wruberte (Dec 12, 2008 7:39 pm) Now, I'm not sure if reposting everywhere here would really help  A couple of notes: - Some of the 2006 models were recalled only once back in 2005, not twice - As per the Lemon part, if you did not do anything during that old recall, that is pretty much it - If you live in the US the A/C compressor is still under warranty (4yr warranty as of Dec 2005), unless you have more than 50000mi Best of luck!
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Replying to: coolmazda5 (Dec 12, 2008 7:57 pm)
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Replying to: wruberte (Dec 13, 2008 5:27 am) I'm just paraphrasing what you are reposting in every thread, nothing else. So to clarify: The 2006 was recalled once due to the exhaust potential overheating, not twice. Also, the engine would not catch fire due to that, it was the exhaust itself so all your posts are incorrect and misleading. And yes, it took long to get it fixed, I was pissed off too, but I hope you also got a rental at no cost and your $500 from Mazda for the inconvenience, right? That reaction from Mazda made me feel better to purchase a 2nd Mazda5 to be honest But anyway, my question is: Why did you yet buy a 2007 Mazda5 if your 2006 was such a bad experience for you? There is the Rondo as an option for example Best of luck! |
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Replying to: coolmazda5 (Dec 13, 2008 6:53 am)
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Replying to: wruberte (Dec 13, 2008 8:06 am)
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Replying to: vg33e power (Dec 15, 2008 8:26 am)
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Replying to: coolmazda5 (Dec 13, 2008 6:53 am) .
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Replying to: wruberte (Dec 15, 2008 9:42 pm)  . Whatever man. Last time I checked only ONE recall had to do with with the exhaust potentially catching fire. You said that the 2 recalls were related to that, which is still misleading (or I may be wrong and where you live the sliding doors' latches not only freeze but could also catch fire to the exhaust  ) Anyway, to your Lemon point in GA. You car must have been purchased in 2005 for the exhaust recall to apply so if you want to point out that your car is a lemon NOW (almost 2009), you are not making a good case. My only point is: I would suggest to take your case differently, do more research and your chances of succeeding may be higher Best of luck! The Lemon Law rights period is the period ending one year from the date you took delivery of the vehicle, or after the first 12,000 miles of your use—whichever occurs first. Georgia Governor's Office of Consumers Affairs: http://consumer.georgia.gov/00/article/0,2086,5426814_39105738_59620902,00.html |
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Replying to: wruberte (Dec 15, 2008 9:42 pm) It had one recall for the exhaust, and one recall for the latch. Not two due to exhaust overheating issues, as you initially claimed. Research is only as good as the language used to describe the findings. As far as I know, the existence of recalls does not a lemon make. My past two cars had a couple of recalls on them, and the cars were fine. Many cars have a couple recalls during their lifetime. If you took your 2006 Mazda in for the recall while under the protection of the lemon law ("12 months following the purchase of the vehicle or for 12,000 miles following the purchase of the vehicle, whichever occurs first." - GA law), and they took 45 days to repair it, you might have had a claim, had you acted on it. The fact that your A/C failed later, out of warranty, has no bearing on the car being a lemon. In your circumstances, the only legally recognized "lemony" thing about your Mazda is the lengthy repair time. Not the fact it had recalls. Not the fact that at 50,000 miles it suffered a component failure. To me, a lemon is a car that is grossly defective in its engineering or parts - not one that some dealership took a long time to fix on one occassion. From my point of view, if I'm to be warned away from a particular car, I'd need more evidence than a couple of recalls, a lengthy stay in the shop, and a parts failure at 50,000 miles. I replaced my Jetta's starter motor around 70,000 after it failed - I wasn't cursing the car, despite the fact it has a recall (and 23 complaints for it on the NHTSA site!). I think your conclusion that the Mazda 5 is a lemon is unjustified. Maybe it technically fell under the provisions of GA lemon law due to that 45 days in the shop, but that's not what the typical car buyer is thinking when discussing whether a certain model is an overall lemon.
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