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Prices Paid: Buying & Leasing Experiences Mazda5 Prices Paid and Buying Experience
1128 messages, Last post on Nov 23, 2009 at 6:09 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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In September I made my Mazda 5 lease payment. The company mis-posted the amount and processed the check for $90.00 less than what it should have been. I made my October payment. In the last 24 hours I have received four phone calls from very rude individuals who each have given me a different story as to why I was late $90.00. I responded to the first call prior to researching the issue and stated I would send the amount immediately. I was then called three more times after that and was told they did not have an automated system to record the first calls. I asked to speak to a supervisor and was given the name of an individual who does not even exist in the company. I was given a fax number and faxed a copy of the check to that number. When I went to call the person I had faxed it too I was told he did not exist in the company. Eventually after four more calls I found that in fact the fax was received and the issue was being researched. Conclusion undoubtedly the most rude, arrogant and dishonest company I have ever done business with. I personally would not buy any product from Ford Motor company in the future including Ford, Volvo, Jaguar, Lincoln etc. If you do I would strongly recommend not financing through either Ford credit or Mazda. While the financial future of this company in tenuous they have decided to abuse the customer probably as a strategy to maintain a dwindling cash flow. I also will not do business with the dealer Scott Mazda in Allentown PA. I have filed a report with the FTC re the harassment by Ford Motor Company by telephone. The number of calls especially given the amount was excessive. The manner of the call agents varies from passive aggressive to out right hostel. These are cruel nasty people. They seem to find pleasure in harassing their consumers.
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Replying to: dfz1 (Nov 01, 2008 9:07 am) I have been looking for a van and test-drove the Mazda5 today. They have 0% for 36 months right now. I was considering that, but now that I know it's Ford Motor Credit, FORGET IT. If I do buy the car, I'll stretch the payments for 60 months and borrow from a regular bank. Or, just buy the Toyota or Honda. I've financed two cars through Honda and never had any problem. I was quoted approx. 21,500 on the 2009 Mazda5 Grand Touring. I didn't even try to bargain as I'm still researching at this point. They told me that they really need my business and were up front about being very willing to negotiate to make me happy.
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Replying to: lab88 (Nov 06, 2008 3:10 pm) I would research the financing a little further, last time I heard as of November Chase was going to be Mazda's bank when it cam to their financing and NOT Ford anymore. Don't quote me on this, but that is what I had heard last month.
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Replying to: vg33e power (Nov 06, 2008 3:52 pm) Chase also acts as Subaru's finance arm.. |
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Bought in san diego - out the door at 20,600. Basic car, pearl white paint, no extra options and no financing. kbb.com is quoting these numbers at the moment: msrp 21,395, invoice 20,062, market (blue book) 19,460. Not clear to me if the blue book is out the door or not; if yes, we overpaid. |
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Bought from Fremont Mazda California 2009 Mazda5 Grand Touring w Navigation Price paid: $22248.22 Total with Tax/fees/surcharges etc: $24423 (Car is registered in San Francisco county where sales tax is 8.5% ) Buying experience was just OK. They made us wait for almost 3.5 hours to do the paperwork. (This was after the price had been negotiated!) |
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We're in the DC metro area hoping to buy a 2009 Touring. The latest offer we've received is $19,600 plus taxes, tags etc. This sounds a little high from what I've read here and elsehwere - any suggestions on what to press for?? (I'm still a little clueless about what if any extra options might be worthwhile to get them to throw in.)
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Replying to: 2kidsindc (Nov 12, 2008 7:14 am) |
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I spoke with Cypress Coast Mazda in Seaside, CA.. Negotiating strictly over email, I was able to get them to $15,500 + TTL for a 2008/2009 Mazda 5 MT Sport. Didn't buy one yet - can't decide between that or the civic yet.. Just thought I'd give my input. Don't want anyone overpaying. |
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Replying to: boxrs4sale (Nov 13, 2008 2:54 pm) Go with the MZ5, more room and lots more standard features then Civic for the same price. |
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