Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Prices Paid: Buying & Leasing Experiences Mazda5 Prices Paid and Buying Experience
1131 messages, Last post on Nov 30, 2009 at 9:26 AM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
|
Replying to: audia8q (Aug 08, 2005 10:55 am) |
|
|
Replying to: gyy (Aug 06, 2005 7:23 pm) "However, they slipped 3 times in delivering the vehicle. they did not keep the promise to have all the accessories put on and deliver the car on time." Was the dealer in Menlo Park doing a trade with another dealer in the Bay Area or did they slip in telling you when the vehicle was supposed to arrive from the port? If the car was coming from another dealer, how did they slip? Also, if the other dealer was unwilling to part with a car, why didn't you just go to that dealer instead? What I don't understand is how you signed all of the documents without the car being on the lot? I cannot speak to other states but in California, the paperwork is supposed to show the vehicle's mileage at the time of delivery. There is no way this could have happened without the car being there (or at least it shouldn't have). A scratched bumper does not really constitute a defect (some of you might call it semantics), however, I would call it damage similar to a broken window. If the dealer repairs it properly, I don't quite understand what your beef is. It sounds more like you discovered you could have saved money going to a different dealer. Unfortunately, this is something you should have thought of earlier. Lastly, the accessories that you speak of, were they paid for or were you simply expecting they would be put on. I know I will sound like Ward Cleaver when I say this, but if everything is as you say, I hope you have learned a valuable lesson when it comes to buying a car. |
|
|
Replying to: qbrozen (Aug 08, 2005 10:13 am) But you can't take delivery if there is no car. As I replied to GYY, in California, the contract must show mileage at time of delivery, so unless the dealer in Menlo Park is doing something shady, the contract should show the mileage on the odometer at the time of actual delivery. "So you are telling me someone pays for the car ... meanwhile, outside, a tree falls on the car ... they go outside to "take delivery" and find the car with the tree on it ... are you telling me that you, as a dealer, can just say 'hey, too bad, its yours now.'???" I realize you are overstating for effect, but if the car dealership had trees on it and one fell on your car just as you signed your name to the contract, I suppose the dealer would either try to find a like vehicle or tear up the contract as their insurance would probably cover the costs (notice there are rarely, if ever trees on dealer lots?). However, the case we are discussing doesn't involve such extreme circumstances. |
|
|
It's true that you can't sign a purchase contract without the right VIN# and odometer reading, so it is strange that gyy was able to sign a contract. If delivery slipped 3 times, does this mean the vehicle purchased was actually on the lot? Unfortunately, there is no cooling off period in CA where you can't change your mind about the vehicle you purchase except if there was fraud involved. gyy, we don't really know what your real situation is but if the dealer did ask you to sign a contract before the vehicle arrived on the lot (blank VIN#, and odometer?), the contract you signed should have a date different from the date the vehicle arrived. Probably you can find something that can help you from these ca.gov links: http://www.leginfo.ca.gov/cgi-bin/displaycode?section=civ&group=02001-03000&file=2981-2984- - - .5 http://www.leginfo.ca.gov/cgi-bin/displaycode?section=civ&group=01001-02000&file=1688-1693- - from: http://www.dca.ca.gov/legal/m-1.html#n If it is fraud, the different dates is the only loop hole I can think of to indicate fraud. Else, it'll be hard to justify changing your mind on the purchase as rlawrence stated. |
|
|
Replying to: rlawrence (Aug 08, 2005 6:28 pm) Right. And I pointed that out in my first message, as well. I never, as far as I saw, received a response to that inquiry. |
|
|
I missed the "no car" part.....that changes things IMHO. This is where things get kinda hazy....each state has different rules and I am not familiar with Calif state laws. |
|
|
Replying to: rlawrence (Aug 08, 2005 6:28 pm) - the car is not at the dealer when we signed the paper work. the contract has its VIN# and an estimated mileage. Does this mean if the actual mileage is different (more than) the one listed on the contract, I can refuse to accept delivery? - the dealer required me to sign the contract and paid for the car in order to do windown tinting on the car - as of now, they said they will replace the bumper. Not sure if they are really replacing it, or just repairing. Can't really trust them anymore.
|
|
|
Replying to: gyy (Aug 09, 2005 3:21 pm) I hope I didn't sound too harsh yesterday. Anyway, I have a feeling you are stuck with the car unless you can prove they tried to defraud you in some way. And from the way it sounds, everything was basically kosher. Who noticed the damaged bumper? Them or you? Are you able to touch your car at all? I know this sounds corny, but if you could somehow put a marker or something similar on it that can only be known to you... better yet, ask them for the the old bumper, that way you'll know it's been switched out. I don't know how many cars you have bought in the past, but usually an independent window tinting shop will probably charge less than the dealer does, I suspect. The only other thing I can tell you is that if you feel you received a raw deal, speak to the general manager, tell Mazda, and tell the general manager and Mazda that you will tell your friends and acquaintances about the poor service and that you don't ever plan to bring your car to their dealer for service or transact any business with them in the future. I would write letter and send it to the dealer and Mazda stressing how you feel. While the dealer may just toss it aside, and it won't seem like Mazda cares a whole lot, if enough complaints come in and the dealer does poor business, there is a slight chance their franchise might get yanked. You never know. Good luck. |
|
|
Replying to: gyy (Aug 09, 2005 3:21 pm) "How do I know if I have been sold a previously wrecked vehicle? from the site below and see if it applies to you just in case you're still protected by the CA lemon law (...in case you notice other damages like bent frame or you keep going for repairs after you pick up your vehicle). Reference: http://www.rosnerandlaw.com/faq.htm Search for CA lemon law sites as well for more info. I haven't had any problems with dealers and I am very satisfied with my purchases, but as a consumer there're a lot things we're not aware of so I believe I know how you feel. Good luck.
|
|
|
Replying to: robyneil (Aug 09, 2005 9:00 pm) Well, I finally picked up my car, and guess what, there is another scratch at the front bumper now. Yes, another one. The rear bumper has been replaced, but when I checked the car again at the dealer, the front bumper had another scratch. Again, I requested to have it replaced, and they promised they will do so. I took the car anyway, and had the sales to write down a lists of things that need to be done for my next visit I have actually asked my lawyer friend, and she does not see a chance for me to get a refund, unless I was misled by false info. Anyhow, the car seems to be running fine. I enjoy the mazda 5 so far. Hope you guys who are interested will have a better experience, and get the car exactly the way you want. |
|
You are here:
Forums
Prices Paid: Buying & Leasing Experiences Mazda5 Prices Paid and Buying Experience
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2010 Mazda MAZDA5
Browse by Board
Browse by Topic
Today's Chats
