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Mazda5 Prices Paid and Buying Experience

1131 messages,  Last post on Nov 30, 2009 at 9:26 AM

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What is this discussion about? Mazda MAZDA5, Van


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#321 of 1131
Mazda5, Sport, Automatic - Boston Area by ansatzjp
Jun 08, 2006 (5:47 pm)
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This past Monday I purchased a Mazda5/Sport/Automatic in Boston area.
 
+ base invoice: $ 16,326
+ automatic: $ 810
+ destination: $ 560
+ boston assessment fee: $ 218 (a legit. regional ad fee.)
- college rebate: $ 500
- trade-in: $ 3,320
 
Basically, I purchased the car at invoice price at Mazda Gallery (Norwood, MA) and the total out-of-pocket price including tax everything was $ 15K.
 
I could have gotten a better deal at Wellesley Mazda ($ 400 below invoice), but I got a much better price for my trade-in at Mazda Gallery.
 
Overall, a very friendly, easy-going transaction at Mazda Gallery. High recommended.
#322 of 1131
Two Questions: Good deal? What about Element? by esp1
Jun 09, 2006 (8:08 am)
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Hi all,
I'm considering the purchase of a 2006 Mazda5, Touring, AT, that was a dealer car. The car has about 5000 miles on it and, even though it's never been titled, the dealer is selling it as certified pre-owned which ups the warranty significantly. They've offered it to me at $18,450, which seems like a good deal to me -- any other thoughts? (I'm in Texas, btw.)
Also, has anyone else on here considered or had experience with the Honda Element? That's the other car I'm considering. (I know these seem different, but it's a capacity/flexibility thing for me, not 6 passenger seating.)
Thanks for your help.
#323 of 1131
Re: Two Questions: Good deal? What about Element? [esp1] by kellysny
Jun 09, 2006 (9:55 am)
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Replying to: esp1 (Jun 09, 2006 8:08 am)

I bought the exact same car near austin for 18,800 brand new. i think they should give you more off it. apparently the first 600 miles you're supposed to take it easy driving it to break the car in - the manual suggests this - and you don't know if they did that or not. there might be incentives on the '06 soon with the '07s coming out. just my .02!
 
i looked at the element too, but visibility was a problem for me on it. i have a friend who loves hers though. there was an article about the element in the austin-american statesman a month or so ago...
http://www.statesman.com/search/content/life/stories/cars/05/6element.html
 
love the mazda5, by the way!
#324 of 1131
Re: Two Questions: Good deal? What about Element? [kellysny] by esp1
Jun 09, 2006 (10:42 am)
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Replying to: kellysny (Jun 09, 2006 9:55 am)

Thanks for the info. Could you tell me which dealer you got yours at? I'm in Austin. (You can e-mail me directly if you don't want to post.)
The extra-long warranty does add value and I think there are a couple of other dealer extras on the car (privacy glass, etc.). Going to see it tomorrow, so I'll have a better idea then.
 
Thanks again.
#325 of 1131
When Does the 2007 M5's Arrive? by sparcee
Jun 10, 2006 (6:02 pm)
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Anyone know when to expect them and pricing changes from 2006?
 
Thanks,
SparcEE
#326 of 1131
Re: Two Questions: Good deal? What about Element? [esp1] by kellysny
Jun 10, 2006 (7:00 pm)
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Replying to: esp1 (Jun 09, 2006 10:42 am)

got it in georgetown...
 
i don't know anything about an extra long warranty so yeah that might make it worthwhile for you...
 
i didn't have ANY luck at roger beasley central, they wouldn't budge. but georgetown would (even though it's the same dealership) and they were very nice about it - they had a bunch of them on the lot which probably helped.
it's not too far out, one exit past round rock. good luck!
#327 of 1131
Stamford Mazda Negative Experience by takasumi
Jun 10, 2006 (10:53 pm)
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I had a negative experience with Stamford Mazda in CT. I had tested two vehicles, a 3 and a 5, and had settled on the 5 Grand Touring in Black. After reading the forums here I went into the dealership with bank check in hand and asked my salesperson that I had dealt with the prior day to explain to me what the situation is with the A/C problem in the 3s and 5s. My salesperson (who had been with the dealer since 04) claimed that there were no problems with the A/C that he was aware of. It smelled fishy and I told him so. He brought in the chief mechanic, who also claimed that he had not heard of any problems. This guy was really shifty. He wouldn't look me in the eye and I got the feeling that something was up. (On further discussion, he said he hadn't seen any A/C complaints since he had been with the dealer since September, as in over the winter...). Either they really don't know of any problems or they were lying straight to my face. Either way, I began losing confidence in the reliability of this particular dealership. To seal the coffin, I had been going through the Costco buyer program. I was told verbally that their mark-up for Costco buyers on the Mazda5 was $500 which would have put the car at just over the TMV. This was fine by me but I asked (as instructed at the by the Costco website and rep that I spoke with beforehand) to see the Costco member only pricing sheet. Instead of complying with this simple request, the salesman first tried to convince me that a print-out of my email request (which had no figures on it) was what I was asking for, and then said that no one ever asked for this. (??) I wasn't really that suspicious that they would outright lie to me about the Costco member price, but nevertheless I insisted on seeing it in writing. The sales manager eventually came out with a out-of-date (i.e. expired) sheet with lots of cross-outs and markings that did indeed have 500 as the mark-up. The final straw, however, was when I asked to see an invoice of the vehicle I wanted (which would be brought in from another dealer), and they claimed that I needed to put a downpayment to get the invoice. Again, I was almost positive that they were telling me the correct invoice price, and I had no problem with it (since I could see the invoice right on the computer screen when he looked up the vehicle), but the invoice differed from my Edmunds report by $300 for the same options and I wanted to understand the difference. I pushed back and said I would not make a downpayment. I asked why getting this type of information from them on paper was like pulling teeth and at this point the salesmanager (politely) told me that I was basically calling them all liars (true enough), and that they didn't need my business. Well, we both got what we wanted in the end.
 
I don't have any problems with their sales tactics; I was originally shown a higher price but all negotiation tricks ended after they found out that I would buy through the Costco program. They were helpful, and generally informed about the car. But in the end I didn't trust them. I haven't decided yet if I wil still buy a Mazda but this experience has certainly soured my view on the company.
 
As an amusing aside, my salesperson told me I'd have a lot of trouble buying a car on the way out. Uh. No.
 
Incidentally I bought a BMW X5 two years ago in about two hours. I paid well over invoice, but still feel happy about my purchase because I felt I was being dealt with honestly and fairly.
 
I reported all this to Costco. I think I will learn what the markup is on this model. I'd be shocked if they tried to give me an inflated mark-up since it's so easy to verify, but I'll certainly report here if they did.
#328 of 1131
Re: Stamford Mazda Negative Experience [takasumi] by KicKMan1
Jun 12, 2006 (12:08 pm)
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Replying to: takasumi (Jun 10, 2006 10:53 pm)

Tak
 
You've just described a car dealership at its worst. The good news is, it's not the absolute worst. I've heard stories where the sales people were liars, and the customer ended up getting ripped off.
 
Unfortunately, the dealership can be a reflection of the automaker. Not always, but often enough. Since the Mazda lineup has great cars, maybe consider a different dealer.
 
One thing that caught my attention was that the service manager denied having any knowledge about the A/C. Usually, when customers share common complaints on discussion forums, the dealer service centers have also received the problem. If you're ever at a dealership, and the sales and service people deny any knowledge of a problem that everybody else knows about, ask them to contact the automaker's headquarters and find out. Then, indicate it--even if you have to hand write it-on your contract. If they refuse to include that, you know you have some dishonest and crooked folks.
#329 of 1131
Re: Stamford Mazda Negative Experience [takasumi] by pauld2
Jun 13, 2006 (8:50 am)
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Replying to: takasumi (Jun 10, 2006 10:53 pm)

Automobile sales personell are not dogs... and there are some potential customers who tend to treat them as such. I DO understand that a potential customer is on the defensive when they come in to purchase a vehicle, but when they are Costco customers the price is pre-determined...which makes the buying process very easy. Also, just because a Service Writer has a timid disposition it does not mean he is "shifty" I am sure that Stamford Mazda does need your business, but chooses NOT do do business with you in order to preserve their CSI...which by the way is the second highest in the Northeast region.
People, being a civil person will get you the respect you deserve..and will get you alot more..and this goes in everyday life in whatever you do. Being rude,arrogant and calling someone a liar without knowing all the facts is not the way you should treat people.
This person will never call the dealer back when he finds out that the price they quoted is in fact the Costco price, and he writes derogatory remarks abut the dealer.
Stamford Mazda made the right decision NOT selling this man a vehicle...
#330 of 1131
Too many complaints by cellneuron
Jun 13, 2006 (4:07 pm)
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Why so many complaints in this thread? Most other threads like mazda 3 and 6 are quite friendly and helpful. Come on guys, can we just back to our subject and talk about deals and buying experiences?
 
Is there anybody in PA got a good deal? Thanks.

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