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You are in the Prices Paid - Buying & Leasing Experiences
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Mazda MAZDA5, Van
#1108 of 1273 Re: An Update - I Purchased the 2009 Mazda5, Sport Trim with AT [bgrass2]
Sep 30, 2009 (9:45 am)
While you were anywhere from $700 to $1000 below invoice on the price of the car itself, you have to remember that the dealer actually had $1,750 of engagement cash from Mazda he could use to discount the car if you arranged your own financing.
It sounds like he basically split that with you, so you ended up anywhere from $750 to $1,050 OVER invoice after factoring in the $1,750. Agree with you that the "customer services" fee was excessive. Here in Ohio it's pretty much a flat $250 "doc fee" everywhere.
If you like your car, don't worry too much about it. I paid what I think was an even $500 over invoice for my Touring, but was ok with the deal. I had walked from the same dealer a few weeks before and pretty much found this was as low as they would go. There will always be somebody out there that gets a better deal, so you just have to buy the car that you like at a fair price and move on.
I'd be more focused on the nonsense they pulled with the key and scratch on the vehicle - sounds like really lousy customer service there.
#1109 of 1273 Re: An Update - I Purchased the 2009 Mazda5, Sport Trim with AT [newcarbuyer18]
Sep 30, 2009 (12:20 pm)
Yes, you're probably right that the dealer split the $1,750 engagement cash from Mazda with my wife and me. So, if you take the perspective that the invoice price, as a result, should be adjusted downward we paid over invoice as you indicated.
In regards to the key, I informed Mazda about it. Here's their reply:
Thanks for contacting Mazda.
I regretted to read that the actions of the Neil Huffman Mazda may not have lived up to your expectations. Please understand all authorized Mazda dealerships are independently owned and operated businesses. As such, they are solely responsible for the business transactions they make, including repairs and services they perform on vehicles. Currently Mazda can only produce copies of the key at the dealership. We do not have copies with us.
Your feedback regarding your experience is important and is valued. Rest assured I have documented your comments regarding Neil Huffman for our corporate record. We continuously evaluate these records as part of our ongoing commitment to provide only the highest quality products and services.
Genuine Mazda Parts and Accessories can be purchased from your local authorized Mazda dealership. Keep in mind, pricing will vary from dealer to dealer, as each Mazda dealership is an independently owned and operated business.
Again, thank you for contacting Mazda.
Customer Assistance Specialist, E-Business
So, based on the above reply I received from Mazda, is why I made the statement that I don't believe Mazda really cares how their dealerships are treating their customers as long as they're selling their cars.
I also completed Mazda's on-line Customer Survey providing feedback on our buying experience with their dealership.
What is really sad is my wife was the one who wanted her "Soccer Nanny" minivan for the grand children. And, she is so distressed over this car buying experience that she won't even drive the vehicle now. Perhaps over time, she will change her mind, but right now...Neil Huffman and Mazda are bad words to her.
I guess we were spoiled when we purchased our new Volvo, and the outstanding customer service we received from Volvo before and after the purchase. I guess she thought we would receive the same caliber of service from Mazda.
All that I can say is that this will be our first and last Mazda.
#1110 of 1273 Re: How about this quote: $17450 for M5-sports AT [asongofsmile]
Sep 30, 2009 (5:20 pm)
#1106 of 1110
How about this quote: $17450 for M5-sports AT by asongofsmile
Sep 30, 2009 (8:03 am)
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I got a response from the dealership: $17450 for M5-sports (automatic). This includes the $1750 dealership incentive/rebate. TTL not included. Is it a good price?
Invoice on that car is $18,649. Subtracting out the $1,750 dealer engagement cash = $16,899.
So the real price they're quoting you is about $550 above invoice. However, I assume they pay Mazda about $200 to $250 of regional ad fees as well.
So this dealer would be making about $300 plus their holdback at this price. Not a bad price, but if there are a lot of Sport models still sitting on lots near you, they should be able to price it at or slightly below invoice.
If this is one of the only ones in stock, that's not a bad deal. Not fantastic, but not bad. Doubt you will get them to budge more than a couple hundred $$$ at most below there unless there are a lot of cars still on lots.
#1111 of 1273 Re: How about this quote: $17450 for M5-sports AT [newcarbuyer18]
Oct 01, 2009 (6:03 am)
I would think you could do better, but I think supply is limited now.
In July I got a Touring for $17,900 which included the $1750 and an additional $500
Cash For Clunkers Mazda incentive. At the time supplies were high but became low very quickly (Cash for Clunkers). As they get closer to the 2010's hitting dealers I suspect prices should go down again.
#1112 of 1273 $1,750 Dealer Engagement Cash / Manufacturer-to-Dealer Incentive ?
Oct 01, 2009 (9:35 am)
Where, besides this thread, is the $1,750 dealer engagement cash (Manufacturer-to-Dealer incentive) documented? In this thread, did this information come from individuals who posted what they were told by dealers?
Also, is this $1,750 cash/incentive made available by Mazda to all their regional dealerships?
I'm just curious where the information originated from, and its validity for all Mazda dealerships.
For example, on the East Coast after 8-3-09, there still was a $500 Manufacturer-to-Customer incentive while other regions did not still have this incentive. Of course, you could not use Mazda's financing from their participating dealerships with the $500 Customer incentive/rebate.
#1113 of 1273 Re: How about this quote: $17450 for M5-sports AT [ldisler]
Oct 01, 2009 (11:10 am)
Thanks for your replies. Bought the M5 already. I also think a little more waiting time will give me a lower price. But I need the car now. So....
The total was
Oct 09, 2009 (3:39 pm)
09 sport/auto, wheel locks, got them to throw in all-weather floor mats & cargo liner
$17090 + $100 dealer processing & $20 electronic registration fee = $17,210.
OTD in VA was $17,824
Bought from Congressional Mazda in Rockville, MD but had two other dealers matching the same price: Brown's Chantillly (VA) Mazda and Gaithersburg (MD) Mazda.
Chantilly has the largest stock left, Rockville has at least 1 manual too.
#1115 of 1273 Re: Bought today: [jeffsnavely]
Oct 11, 2009 (11:49 am)
I have looked at Chantilly Mazda a couple of times. Did you by any chance ask them about the online special? http://www.chantillymazda.com/specials/new.htm
going for $15,559? I am hopefully going in Tuesday but wanted to here what they said to others also. How are you liking your new car??
#1116 of 1273 Re: Bought today: [kneetah]
Oct 13, 2009 (6:33 pm)
don't know about the online special.
I absolutely love the car! My wife & I have had many many German cars over the years including Porsche 996, Boxster S, BMW M5, Audi S4, etc. but I wanted something slower as I was driving too fast all the time.
The Mazda5 does not feel too slow and is quite fun to drive for what it is. It is amazing how competent such an entry-level car can be. The auto tranny is very impressive also.
#1117 of 1273 2010 availability
Oct 15, 2009 (1:43 pm)
I asked Mazda directly when the new 2010 will arive at dealers. For SoCAL - November 6.
This sucks for me! I'm walking for 2 weekes already.....