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Subaru Tribeca Prices Paid and Buying Experience

848 messages,  Last post on Nov 07, 2009 at 12:32 AM

You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx

What is this discussion about? Subaru B9 Tribeca, SUV




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#107 of 848
Re: Buying experience at Camelback Subaru VW in Phoenix, Arizona [nacl] by cluelesspa
Aug 18, 2005 (11:00 am)
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Replying to: nacl (Aug 18, 2005 9:50 am)

wow I feel you pain ... I hate the games they play. and even if they know you know your stuff, you still have to play the back and forth. They feel they have to be 100% sure they left not one cent on the table you would have paid.
 
step one - in the process is to wear you down by going back and forth for at LEAST 2 hrs.
 
step two - play the sympathy card .. below this final price I would be losing money! you dont want me to lose money.
 
step three - come-on are you going to walk for only $800! ... (umm yeah)
 
step 4 - you leave and they either call you back that day or the next day with pricing they couldn't offer when you were there because they (ahem) called around and got a better price for your trade in ... (insert some other excuse).
 
-----------------
 
So I think you were justified at flipping them the bird. and I think the owner over reacted to your gesture.
#108 of 848
Re: Buying experience at Camelback Subaru VW in Phoenix, Arizona [nacl] by subienewbie2
Aug 18, 2005 (11:10 am)
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Replying to: nacl (Aug 18, 2005 9:50 am)

I am not defending the dealer believe me. What you experienced is unfortunately all too common.
 
The thing I read that I think is the loop hole they used is this:
 
If you & the dealer was using the term FACTORY INVOICE - that was the problem.
 
Typically FACTORY INVOICE refers to the invoice on the window of the car which is full retail.
 
DEALER INVOICE - is what you thought they were offering - which is what the dealer pays the factory before they get their over-rides and other allowances.
 
They knew what you meant - but by playing along they got you in there in the hope of closing a sale.
 
It is like something SOA and other factories do. SOA was advertising very low interest rate of I think 1.9%. Sounds pretty good until you read the fine print where it states for that rate the loan term is limited to (I think it was) to 18 months.
 
Is it deceptive - not really. Do I like those tactics - not at all. But it gets people into the dealership.
 
Remember - do your your home and assume you will be lied to.
#109 of 848
Re: Buying experience at Camelback Subaru VW in Phoenix, Arizona [nacl] by jeffmc
Aug 18, 2005 (11:13 am)
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Replying to: nacl (Aug 18, 2005 9:50 am)

Well, giving 'em the finger would only serve to escalate the situation. The loss of your sale and bad word-of-mouth will hurt them more than an obscene gesture.
 
That said, clearly you didn't get treated right by anyone there. I'd say it's their fleet manager's fault for having you come in without an appointment. (My dealership is similar... gotta make an appointment w/that person, as no other salespeople are authorized to deal at those prices - though I imagine you could come pretty close. However, I don't think my dealership would try to get $400 over MSRP... I was treated very fairly when purchasing from others there in the past.) Sounds like what happened to you is an extreme case of what happens at most "old-school" dealers... they just don't really listen to what you're saying. And obviously verbal threats of physical violence aren't appropriate in any business situation. If there were other customers there, I wonder how they felt after witnessing this.
 
Try posting over in the forum "Subaru B9 Tribeca (B9X)" for "Karen in AZ". She's very smart about Subie research and am sure she could direct you to a quality dealer in the Phoenix area... probably the same one she purchased hers from! Here's a link to her website with lots of Tribeca info and links, including recommendations for dealers in Avondale and Prescott. Check it out.
 
Sorry 'bout your lousy experience.
#110 of 848
idiot, dont you realize the customer is always WRONG lol by njswamplands
Aug 18, 2005 (12:04 pm)
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#111 of 848
My Beca buying experience by drpeace
Aug 19, 2005 (12:16 pm)
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I've just got a 7-seat Ltd Atlantic Blue (no nav, no DVD) for $33,194 + tax, title, registration fee+$59 dealer's doc fee.
That is +$1,273 from Edmund's invoice ($31,921)
and -$1,356 from dealer's MSRP ($34,550)
Payed the car cash (no lease or loan).
The car was on the Dealer's lot and was delivered to me promptly. Was a good buying experience, although I realize that perhaps I could have pushed the price lower according to some of the posts here...The Edmunds TMV price seems not accurate?
The dealer which I recommend is CitySide Subaru, Belmont, MA.
 
Comments on the deal appreciated, thanks
#112 of 848
Re: My Beca buying experience [drpeace] by cluelesspa
Aug 19, 2005 (12:39 pm)
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Replying to: drpeace (Aug 19, 2005 12:16 pm)

I think you could have bought at close to invoice or at most $600 over invoice plus tax, title..ect. it all depends on how much you want to play their game of back and forth.
 
There is ONE dealer in Pittsburgh downtown that wouldn't budge from $1200 over Invoice. I said OK bye and went to another dealer.
#113 of 848
Re: My Beca buying experience [cluelesspa] by jerrys2
Aug 20, 2005 (5:24 am)
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Replying to: cluelesspa (Aug 19, 2005 12:39 pm)

Paid $150 over invoice for 5pass. Ltd. Beterra Subaru, West Springfield, MA. no hassel. My 4th Subaru (2 Outbacks 1 Forester). Also received full Edmunds trade value. This is my second purchase from this dealer. Highly recommended.
 
Jerry
#114 of 848
Re: My Beca buying experience [drpeace] by jerrys2
Aug 21, 2005 (5:15 am)
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Replying to: drpeace (Aug 19, 2005 12:16 pm)

New England price is about $500 more than Edmunds ... this due to Boch's monopoly on all Subarus sold in NE. Other parts of the country do charge an advertising fee and /or dealer prep charge so the $500 isn't as bad as it seems. Besides we have the Red Sox ... all in all you got at fair deal IMO ... enjoy your Tribecca.
 
Jerry

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