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Infiniti EX35 small SUV

479 messages, Last post on Apr 23, 2009 at 6:31 PM
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Infiniti's response astounds me. Are they going to provide you with a raincoat so you can drive to work during heavy downpours? At least in Texas I can assure you we have thunderstorms that match the pressure of a carwash. I think it would be wise of any of us on a test drive to take the EX through a couple of different carwash places.
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Replying to: carjim (Jun 06, 2008 10:37 am) Thanks for the support ! Ron |
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No way would I accept a vehicle with a leaky roof. Get the General Manager or someone in the Company to ride in your vehicle or loaner and goto the car wash. Show them what the problems is. Maybe it is a simple fix. This may be a new production problem that turns into a future recall. More people may start complaining, but it may be a while for a service bulletin. Look at your states Lemon Law too. Keep files of your interactions with Infiniti and get documentation of the leak by a mechanic or video of the problem. Worst case scenario, video tape the leak problem with your car and loaner and post it on U-Tube. That might get someone's attention fro the company. If Infiniti wants to be as good as Lexus in customer satisfaction, they better help you out. |
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Replying to: rontek (Jun 03, 2008 7:15 am) I was thinking of you and your problem (nervously) as I went through one of those car washes the other day for the first time in my new EX. I was ready to gun it out of there if water started coming in. I hadn't even made it to the high pressure spray cycle yet- it was just the first dousing of soapy water and I heard water literally pouring in the car. But I looked up and the sunroof was not leaking at all. It took a second and then I noticed that both rear windows were open about 5 inches! So, my interior got an unintended washing as well, but no leaky sunroof- even when the high pressure sprayer was on. Sorry to hear about your sunroof! Otis
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Replying to: otis15 (Jun 09, 2008 12:07 pm) Any other owners, please give it a try and let me know. |
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Does anyone know of a bike rack that fits on the factory installed roof rack and cross bars? I've called a few bike rack companies and they do not even have the EX35 on their list of vehicles! As a result, local companies won't touch it. Can anyone tell me what they are doing to carry bikes on the roof? |
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The roof rail bike rack is coming. I should be able to eventually get one through the dealership. Several aftermarket manufacturers are going to release the brackets designed for their roof racks soon. I went a different route. Take a look at what others have done to equip their EX35s. http://www.ex35ownerz.com/f17/hitch-bike-rack-21/
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Replying to: rontek (Jun 03, 2008 7:15 am) OK.. you are going to love this! I go the car back last night. They replaced the sunroof. It rained a few hours later and guess what? Soaked! The headliner, the sliding cover for the sunroof too. I went right back to the dealer and they saw it themselves. When sprayed with a hose, it literally "sprays" in. They said this is the way it's designed. In other words, I am simply out of luck. I called Infiniti and now have an incident number. A rep is supposed to call me to figure out what can be done. I just find it hard to believe that getting rained on inside your vehicle is considered normal. Stay Tuned!
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Replying to: pmas1 (Jun 19, 2008 1:31 pm) |
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Replying to: pharmboy3 (Jun 11, 2008 9:32 am) |
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