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Vans & Minivans Hyundai Entourage Hyundai Entourage 2007+
454 messages, Last post on Apr 09, 2009 at 10:13 AM
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Replying to: ateixeira (Apr 18, 2007 8:43 am) By the way, do you guys get a survey after each service visit to the dealer? I've been twice, and they've asked me to give them good ratings, but I've never actually gotten the survey. |
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Replying to: wlovett (Apr 17, 2007 6:33 pm) Your right about the dealer being unresponsive or in denial, and he is too far away to make it convenient to keep going in for such a minor, but still annoying problem, this is not how a BRAND NEW WORLD CLASS vehicle should act. Too bad Hyundai may loose its hard built improved reputation over tire, wheel or drivetrain vibration. And yes, my dealer calls me after each service to instruct me to leave excellent ratings when the factory surveys me, but often I dont get the factory survey. I have 17" alloy factory wheels with Michelin tires, my vans build date is June 14 2006.
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Replying to: capecoralbill (Apr 19, 2007 2:31 am) Your problem sound exactly the same as mine. At first, I thought your first paragraph was quoting from my previous post! I've had mine rebalance twice and I thought the 75+ mph vibration had gone away, but it's still there, just lessened. Did they do the dynamic balancing on yours? Now the low speed bumpiness has gotten even more annoying than the high speed vibrations. I have the same Michelin tires you do. What do you think the problem is? A flat spot? What are you going to do about it? My email is dontknow2  comcast.net. Maybe we could discuss this individually since it sound like we may have exactly the same problem.
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There are several factors here. In 35 years I only had ONE person check all three and that was the manager of a goodyear store. 1.) Is the TIRE ROUND ?? They have a nice little gauge with a wheel on the outside and a needle gauge on the inside. The device sits on the floor with a nice heavy base. They set it close to the tire, gently touching. They lift the car off the ground a few inches on the shop lift and the rotate the tire by hand. This needle will deflect if the tire changes position during a full rotation. Then they mark it with chalk where the high or low spot is. They can check the whole tread face and also the SIDEWALL too ! This establishes the concentricity of the wheel and tire as a unit. 2.) The WHEEL BENT ? They can take the tire OFF and check the rim. They also can take the tire and rimm off the car and run some checks on the TIRE BALANCE machine as well. 3.)Is the wheel BALANCED ? This is the most often checked item but if you have a BENT RIM or a LUMPY TIRE do you REALLY want them to "balance it out" or don't you think a non-defective tire / wheel is a better plan? Sears loves to " balance it out " instead of fixing the defect. When you see a whole lot of wheel weights you are getting a clue you have an issue. My Goodyear Tire store manager found I had one Lumpy tire and he replaced it with a good one and HEY - problem solved. I have a bad rim on my 1999 Dodge now and I need to get a new one. It "smooths out" at 60 MPH but why wouldn't I want smooth driving at all speeds. Also- Vibration is a metal fatigue inducing state at all speeds. |
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Replying to: smulvey (Apr 30, 2007 6:53 pm)
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Replying to: ateixeira (May 01, 2007 8:47 am)
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Replying to: mommy03 (May 07, 2007 3:12 am) |
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Replying to: mommy03 (May 07, 2007 3:12 am) We can't be sure, but the explanation sounds plausible to me. |
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Replying to: tturedraider (Oct 09, 2006 11:40 am)  , also the sedona has electronic brake assist while the entourage does not.
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Replying to: josm100 (May 11, 2007 11:25 am) Maybe they just call it something else, but I doubt the brakes are any different. |
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