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Chevrolet Corvette Z06

221 messages,  Last post on Oct 15, 2009 at 5:37 PM

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What is this discussion about? Chevrolet Corvette, Coupe


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#144 of 221
Re: URGENT: Huge problem with my new C6 Z06!!! [alenatasevich1] by russla
Feb 08, 2006 (4:20 pm)
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Replying to: alenatasevich1 (Feb 07, 2006 5:20 pm)

"The point is the integrity of the company I'm dealing with".
 
Really, if integrity is the point,
Where's yours?
 
You signed the contract when you purchased the car, and that contract includes their warranty, and their oblication to adhere to your state's lemon laws. (which you probably got a copy of when you bought the car)and if you didn't, since you're a JD, you probably have familiarized yourself with, so you know you can't use them in this beef.
 
They are doing everything they agreed to, they're fixing the engine, the starter, and giving you a loaner.
 
Where have they failed to live up to the contract they signed? Show us where GM violated their agreement with you, I've yet to see any indication that they have violated the contract you signed.
#145 of 221
Alena by blkhemi
Feb 09, 2006 (2:41 pm)
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You have EVERY right to be upset and frustrated having waited on a car for months and then to have it not start ONLY to find out that the engine is bad. I find it hard to believe that, upon lifting the motor, that's when they discovered the "crack". Before hand, was the car driveable? Any different actions the car would have? It could've been very well a repair shop incident. I've had these problems to happen on 3 occassions at repair shops.
 
I find this hard to believe because me, the Vette man himself, have never heard of such non-sense in my life, particularly in the auto biz. It may be true that the Z06 came from the mfr. defective, but surely GM should address more than just an engine swap and a free Envoy rental. That's just putting a band-aid over a river of blood flow.
 
Thankfully, my '06 Z06 has been a reliable daily driver. No problems whatsoever. But since youe issue is relatively a rare event, GM sees no point in giving you a new ride, which in itself is unjustified. Someone spending 80k on a ride and to add on top of that a previous Z06 owner, it should be a no-brainer.
 
Justin P. Spencer, ESQ (I serve the Court also)
#146 of 221
Faulty ZO6 by rsvett
Feb 09, 2006 (4:55 pm)
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I hope that chevy takes care of your problem and replaces the car, but i had a similar case with a 2004 BMW 330. It had a faulty auto transmission from the factory. It was replaced with a rebuilt transmission. The dealer explained that they would only replace it with a rebuilt and not a new one. I was very upset and tryed every thing but legal matters. They explained to me that my owners manual said that they had the right to replace any part with new or rebuilt at their discression. I checked it out and they were right and also my corvette manual said the same exact thing.
#147 of 221
Re: URGENT: Huge problem with my new C6 Z06!!! [russla] by slvrm
Feb 12, 2006 (12:53 pm)
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Replying to: russla (Feb 08, 2006 4:20 pm)

I can’t believe some of these responses. If I paid 80k for a car “any car” and it’s determined to be defective from the factory, I would expect nothing less than a replacement car period. The same course of action applies to any product I purchase. You people that are suggesting "alenatasevich1" suck it up and drive on are just unbelievable. I bet you would sing a different tune if this was your 80k.
#148 of 221
All depends ... by starrow68
Feb 12, 2006 (6:28 pm)
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If the paper work says, replace defective part, and the owner signed it, then that is the starting point. If the owner can convince somebody in the chain of command to do more than that for 'goodwill' then more power to them but don't be surprised if it comes out the way the paper work started. Individual opinions here are not going to sway the case in either direction so lobbying for support is really not productive. JOMO
#149 of 221
Re: URGENT: Huge problem with my new C6 Z06!!! [slvrm] by russla
Feb 12, 2006 (6:59 pm)
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Replying to: slvrm (Feb 12, 2006 12:53 pm)

I agree, I would be upset, and disappointed and I might want a new car too. And if GM had Customer Satisfaction as one of its higher priorities, maybe they would be more inclined to offer a new vette. But they didn't, so their customer service is definately crap, but that's not illegal, nor deceitful.
 
The document she signed, or intialled, contained the information about how GM would act, when she accepted the car. and they're acting in accordance with the contract.
 
Just keeping it real.
#150 of 221
Re: URGENT: Huge problem with my new C6 Z06!!! [russla] by slvrm
Feb 13, 2006 (9:07 am)
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Replying to: russla (Feb 12, 2006 6:59 pm)

You know, this is another example of why GM is going down hill. They don't stand behind their product, and putting the best interest of the customer second is not how you conduct business.
#151 of 221
Re: Z06 HELL [blkhemi] by alenatasevich1
Feb 14, 2006 (10:16 am)
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Replying to: blkhemi (Feb 09, 2006 2:41 pm)

First of all I would like to once again thank all of your for your responses. They have been very supportive but not unanimous due to responses of russla. Everyone is entitled to their opinion and I thank you for yours too... Russla, I hope you never find yourself in the situation I'm in as I think your opinion might change.
 
I will file a legal action shortly and I'm well aware of my local lemon laws, and russla, I can & will use them "in this beef" . The purpose of my postings is to bring into focus how GM deals with the customer of their top of the line car!
 
Its amazing that GM delivered a substantially defective product to me and their quality contol didn't catch it, and MY integrity is being questioned by russla... lol Well enought about that.
 
Justin, the car was drivable and appeared to drive normally, there were no leaks of any kind. They discovered the car upon lifting the car, not removing the engine. As far as it being the repair shop's fault, that's definitely a possibility as the mechanic who actually worked on my car was accused, or at least the accusation was implied, when the Chevy rep was at the dealership examining the car. So who knows, but the problem with the start-up was happening pretty much from day one.
 
Justin, I'm glad you are enjoying your Z06. I was enjoying mine immensely until this happened and when this issue is resolved still plan on getting a new one. I truly appreciate your support!
 
As an update, today is the 18th day at the dealership and the car won't be fixed this week as they're still waiting for certain parts...
 
Alena
#152 of 221
Re: URGENT: Huge problem with my new C6 Z06!!! [slvrm] by alenatasevich1
Feb 14, 2006 (10:31 am)
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Replying to: slvrm (Feb 12, 2006 12:53 pm)

slvrm, rsvett and starrow68,
 
Thanks for your opinions and support.
 
I will post additional information as it becomes available.
 
Starrow68, I'm not lobbying for support, all the support I need will come from my impending legal action. I think my voice should be heard and I'm just voicing my opinion as to why GM is sliding quickly. If they don't see fit to change their approach they may go the way of the dodo. That wouldn't be good for anyone, their customers nor their employees who I believe number well over 100,000!
 
slvrm, I truly appreciate your support and even russla agrees that he'd want a new car!
 
Alena
#153 of 221
Re: Huge problem with my new C6 Z06!!! [alenatasevich1] by russla
Feb 14, 2006 (1:54 pm)
Reply

Replying to: alenatasevich1 (Feb 14, 2006 10:31 am)

Let me keep this short.
 
If the car sits too long it may qualify for lemon laws. (or has too many issues in a short time) or what ever it takes to qualify for your state. If it does qualify, then use the laws by all means. (you should get a new one) WHEN and IF it does. No one here is against this line of action, and would hope you'd be victorious given those conditions were met. But as far as I know, Lemon laws don't cover how you feel about the car. The warranty remains unchanged, so statistically it is seen as reliable. they also don't enforce customer satisfaction.
 
I fail to see where GM violated their agreement with you. So if they're performing on their end, I don't see the just cause for demanding changes to the contract.
 
lets just hope they can't get the parts, and you have no issues using the lemon laws
 
Kind regards

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