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Infiniti M35/M45 Maintenance and Repair

1172 messages,  Last post on Nov 11, 2009 at 10:11 AM

You are in the Infiniti M35/M45 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti M35, Infiniti M45, Sedan


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#991 of 1172
2006 M35 sport steering issue by jian2003
Nov 08, 2008 (3:59 pm)
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hi,
 
Did anybody have the steering issue with 2006 M35 sport? Recently bought one with 36,000 miles. Change the whole set of tire to Michelin pilot Sport All Season. Alignment once.
 
The car can't keep in the center of road. You have to hold the steering wheel all the time to adjust the random pulling effect (right or left). The driving feeling is so unsafe.
 
After some research on the forum, it looks like some steering rack issue.
 
Have been to dealership several times. One dealer said it's the typical way of this car. The other said it is tire-related. But none of dealer want to work on the steering rack.
 
Very disappointed . any suggestion?
#992 of 1172
Re: 2006 M35 sport steering issue [jian2003] by barryend
Nov 08, 2008 (9:38 pm)
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Replying to: jian2003 (Nov 08, 2008 3:59 pm)

Pepe Infiniti in White Plains, NY was glad to replace my steering rack. It helped allot. I still think the design of the car lacks steering centering fell. Maybe lack of caster in the geometry. I replaced the Goodyear OEMs with Conti Conatcts too. Michelin Primacy is supposed to be a softer ride than Pilots.. I probably will not lease another M35X. Steering and ride not that great. Gas mileage poor but with gas so low it is not a big issue this month. Otherwise it's a great car.
#993 of 1172
Service Engine Soon Light by finadv
Nov 09, 2008 (5:39 pm)
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Does anyone get the Service Engine Soon light on when they full up with gas? Seems maybe every other time I get gas, the light goes on. Eventually it goes off again, but it's annoying. I make sure the cap is on tight and I don't over fill it. Not sure what's causing it. Anyone with similar experiences?
#994 of 1172
Re: 2006 M35 sport steering issue [barryend] by jian2003
Nov 17, 2008 (4:49 pm)
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Replying to: barryend (Nov 08, 2008 9:38 pm)

hi,
 
Just update some information about the steering issue about the 2006 M35 sport. After contacting infiniti comsumer affair, the rep claims they can't do anything if the dealer can't reproduce the problem. Asking for her supervisor, the same speech. They all think the wondering is normal for the M.
 
What can I do now, after three dealers,rep and supervisor in the infiniti comsumer affair?
#995 of 1172
by ghstudio
Nov 17, 2008 (5:02 pm)
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1) make an appointment with your service manager to meet the infiniti area service rep. Have them both in the car and drive it in an area where the problem is very evident (you have to do your homework and know where to drive to show the problem).
 
2) file a formal complaint with the NHTSA.
 
3) Infiniti is trying very hard to avoid a recall on this. Review this forum, Fresh Alloy and Nico forum. Print out all the entries on this topic and send it to the supervisor at Infiniti (and give a copy to the infiniti regional service advisor when you meet him).
Point out that this is a known problem and that should any accident occur due to the problem, it is well documented and will likely be an Infiniti legal problem to deal with.
#996 of 1172
Re: [ghstudio] by barryend
Nov 17, 2008 (5:39 pm)
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Replying to: ghstudio (Nov 17, 2008 5:02 pm)

In my experience and other posting on forums the problem is remedied by replacing the steering rack and the OEM Goodyear RSA's. It sounds like Infiniti is taking a stonewall defensive posture to try to contain the damages. Talk to your Congressman, www.Consumerreports.org, Goodyear, and a class action attorney.
#997 of 1172
by ghstudio
Nov 17, 2008 (6:14 pm)
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One more thought. I had the bluetooth upgrade on my 2006 M35 although I really didn't have the exact problem that would have caused the upgrade. The service manager coached me thru the "complaint".
 
You might want to go out for coffee with your salesman or sales manager and discuss the problem. Maybe they can help convince the service manager that he really can recreate the problem. Remember, Infiniti does not require a video of the service manager experiencing the problem....he just has to say he has experienced the problem and infiniti will pay for the replacement steering rack. The salesman/sales manager might be willing to help, but that, of course, depends on the dealer and your relationship with them.
#998 of 1172
Re: 2006 M35 sport steering issue [jian2003] by tmartin63
Nov 19, 2008 (5:40 pm)
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Replying to: jian2003 (Nov 17, 2008 4:49 pm)

try this for some objective evidence of the steering defect .....
 
http://www-odi.nhtsa.dot.gov/cars/problems/defect/defectsearch.cfm
#999 of 1172
Re: 2006 M35 sport steering issue [tmartin63] by barryend
Nov 19, 2008 (10:52 pm)
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Replying to: tmartin63 (Nov 19, 2008 5:40 pm)

Yes there are several postings there about M35X steering and trammeling.
 
First my 2006 year car had a new steering rack replaced by the dealer at 27,000 miles. The original rack became quite loose after 1-year.
 
Shortly thereafter I put on Cont Extreme Contact tires. Now it drives quite well. The new tires have much more aggressive, open tread than the OEM Goodyear tires. More like a snow tire. They are excellent in the rain and good on what little snow we had in 2008.
 
Postings on forums state Michelin's improve but do not cure the trammeling issue.
 
My further opinion is the engineering of the steering lacks on-center feel. That is fundamentally incurable.
 
The M35X is a beautiful car with great features at a very good price. I see Infiniti offering $10,000 off MSRP now.
 
Make sure you can live with the stiff ride.
 
Put on the Contis before leaving the showroom and sell the Goodyears on Ebay. Or better donate them to charity and take a tax deduction. It is worth the extra $1,000 since the car is a bargain.
 
It's great now that premium gas is down 50%. It is a gas eater due to weight, 4 wheel drive and gearing.
#1000 of 1172
Any High Mileage M's out there? by capoany
Dec 01, 2008 (7:45 am)
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My '06 Sport has been great. Got the steering rack done and went to Michelin A/S tires and it steers and rides well. I'm at 44K miles, owe $20K on the loan, and I'm at the inflection point of payoff and keep ( and get a set of winter tires/ wheels) or trade. If i keep it, i'm looking to put 150K mi on the car. I know Nissans are for the most part bulletproof, but i'm wondering if there are any real life examples from forum members regarding high mileage M's...experiences, major repairs, etc. Fire away and thanks!

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