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Infiniti M35/M45 Maintenance and Repair

1177 messages,  Last post on Nov 25, 2009 at 4:51 PM

You are in the Infiniti M35/M45 Forum. Your Hosts are pat & karens

What is this discussion about? Infiniti M35, Infiniti M45, Sedan


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#973 of 1177
Re: Reliability NOT [osbornkg] by art234
Sep 26, 2008 (8:16 am)
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Replying to: osbornkg (Sep 24, 2008 7:40 am)

Thank you for your note. I had contacted Infiniti, and they sent the district Tech to drive the car-he ACKNOWLEDGED there is a problem, and authorized changing the tranny and all the driveshafts. After that repair failed I asked to return the car, they refused, and offered me the following:
 
1. Reimbursement for my tire expense (I paid half for the new tires - $550)
2. One month payment for me for my inconvenience
3. IF I took another Infiniti they offered me the free maintenance package on the new car.
 
I declined all that, said I want them to fix the car. I made an appointment with Infiniti Service, and when I showed up they told me they are not allowed to touch the car--Infiniti TOLD them they can't do any more repairs.
 
So let's see--they ADMIT there is a problem, then REFUSE to fix it or make it right with the customer.
 
Great way to make sure I'd lease another Infiniti---NOT.
#974 of 1177
Re: Reliability NOT [art234] by ghstudio
Sep 26, 2008 (8:52 am)
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Replying to: art234 (Sep 26, 2008 8:16 am)

Perhaps they don't want to touch the car...but get them to write a service ticket...and then get them to write down what they did or why they didn't do anything. Then send a copy of that to Infiniti and tell them that you are contacting your lawyer or your local TV consumer advocate if you don't hear from them in 24 hours. Keep it very businesslike.
 
If they do nothing, you have the documentation in hand....go forth and stick it to Infiniti and your dealer.
#975 of 1177
Re: Reliability NOT [ghstudio] by ghstudio
Sep 26, 2008 (10:31 am)
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Replying to: ghstudio (Sep 26, 2008 8:52 am)

BTW...there must be something missing here....because there are very strict federal and state laws about warranty's. I doubt that Infiniti or a dealer would actually state that they would not work on a car with a clear, reproducable problem. That's just begging for legal action.
 
So what are we missing??? Was the car in an accident? is it out of warranty?
#976 of 1177
Re: Reliability NOT [ghstudio] by osbornkg
Sep 26, 2008 (12:04 pm)
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Replying to: ghstudio (Sep 26, 2008 10:31 am)

I agree there is something missing in dealing with your concerns. It just isn’t Infiniti’s history to be handling you the way they are.
 
In my M35-07 information packet there is a booklet entitled, “Customer Care & Lemon Law information". Perhaps, the time has come to start the process of requesting a replacement or repurchase of your vehicle.
 
I’m saddened you’re unable to resolve your concerns with Infiniti. Wishing you well as you move forward.
#977 of 1177
Nothing Missing by art234
Sep 27, 2008 (2:10 pm)
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There is nothing missing from the story. It is as dumbfounding to me as it is to you.
I have ONLY had the vehicle serviced by this dealer, and it is fully under warranty, and has never been in an accident.
 
Their line now is that the problem is within normal limits for the car. This is SO not the case.
 
I have now informed them that I plan to litigate-and have started working with the BBB on a lemon law claim.
 
They are out of line here--the service manager even told me that MANY people in 39 month leases of 2006 M's are desperately trying to get out of the cars--came within an inch of accusing me of fabricating the problem, yet he has driven the car...
 
Perhaps it is time to go to the press.......
#978 of 1177
Wind noise by prieto15
Oct 16, 2008 (9:20 pm)
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2006 M35 I have a problem with wind noise very noticible coming from the passenger door pillar and the windshield. I have taken the car twiced to the dealer and they aknwoledge the noice but could not determined the cause, much less fix it. It is very annoying and unacceptable for a 50,000.00 dlls 'luxury car". My 97 cadillac catera is a lot quieter. Any suggestions or idea how to fix it?
#979 of 1177
2008 M35 headlight color by ghstudio
Oct 19, 2008 (5:42 pm)
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Are the headlights on the 2008 M35 now the same color? If not (my 2006 had very different color light), now would i make both low and high beams put out light which is the same color?
#980 of 1177
Re: 2008 M35 headlight color [ghstudio] by james27
Oct 19, 2008 (6:17 pm)
Reply

Replying to: ghstudio (Oct 19, 2008 5:42 pm)

On the 2006, the low beams are HID lamps and they stay on for both low and high beams. They are essentially mini-arc lights, no filament. The high beams are traditional halogen bulbs. There are companies that make some that are bluer - check out www.piaa.com or maybe www.tirerack.com for some choices. Most of the big lighting companies also make some - GE, Sylvania, etc along with Bosch and others.
 
I haven't read the specs on the newest models. There are some that use the same bulb for low and high beam - some have a motorized shield that moves out of the way to enable the high beam. The name they use is bi-zenon.
#981 of 1177
Re: 2008 M35 headlight color [james27] by alanpreston05
Oct 19, 2008 (6:38 pm)
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Replying to: james27 (Oct 19, 2008 6:17 pm)

I checked www.tirerack.com and www.piaa.com and neither shows any replacement bulbs for the 2006 M35x. Oddly, www.piaa.com has bulbs for virtually all Infiniti's EXCEPT the 2006's and 2007's. Does anyone have any other recommendations for replacing the stock headlight bulbs on the '06 M35x so that the high and low beams match? I'd like it if the fog lights would match too if they're available...the fog lights are yellow.
 
Thanks for any recommendations!
#982 of 1177
Re: 2008 M35 headlight color [alanpreston05] by james27
Oct 20, 2008 (3:02 pm)
Reply

Replying to: alanpreston05 (Oct 19, 2008 6:38 pm)

Both the high beams and the fog lights are a standard H-series (halogen) bulbs, and you can get them that appear more blueish. They only look yellow because the HID bulbs are so white. Same issue way back when before everyone went to halogen bulbs...the old incandescents look downright red in comparison.
 
The high beam is a 9005 and the fog is an H11. Just search on those numbers. Increasing the wattage may damage the housing or wiring, so it's safest to stay at the same wattage. Sylvania's 9005CB is whiter than the 'stock' bulb.

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