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Infiniti M35/M45 Maintenance and Repair

1177 messages,  Last post on Nov 25, 2009 at 4:51 PM

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#1073 of 1177 2003 M45 Navigation Failure by hilley Apr 13, 2009 (6:13 am)
My navigation system has an intermittent failure. The screen has a small glow and all other functions such as radio etc. fail, but the AC and heat will function, but cannot be controlled. I took it to the dealer and they said that I needed a new screen for $1065.00. I did not believe that it was the screen, since it worked on occasion. Since taking it to the dealer during the winter months, the screen and other functions begin to work correctly more often after Spring arrived. I soon discovered that everything worked fine when the outside ambient temperature was slightly above 70F. When the screen is off their is no power to the navigation DVD. Even though under hood temperature seems to have nothing to do with the problem, I checked the fuse socket. Anyone have a suggestion? Replies to this message: alanpreston05 (Apr 13, 2009 2:16 pm)
#1074 of 1177 Re: 2003 M45 Navigation Failure [hilley] by alanpreston05 Apr 13, 2009 (2:16 pm)
Replying to: hilley (Apr 13, 2009 6:13 am) My 06 M35x does pretty much the same thing, after 3+ years of working perfectly. Cannot display map (map button does nothing). Eventually map will show up but gets stuck - red directional arrow turns but streets do not advance. Voice recognition takes 30 seconds or more to execute commands, usually fails completely. Only button that always works is Status.   Dealer replaced Nav unit twice, to no avail. They cannot replicate the problem (?) so I made a video of the problem, and sent it to them. You can see it here: http://www.youtube.com/view_play_list?p=889DD1B0B   Unbelievably, they tell me they want to replace the SCREEN - obviously not the problem - after speaking with senior engineers at Nissan/Infiniti. I am very frustrated with this experience to say the least. Sounds like a mother board/memory issue with the system. I saw a TSB on the 07 with similar issues relating to the GPS antenna interface - but my dealer apparently didn't look there. I plan to take the TSB in with me. Luckily it's still under warranty.   What's up with Infiniti service?? I may not buy another one - it's a royal pain to get repaired...
#1075 of 1177 Re: Reliability NOT [osbornkg] by hateinfiniti Apr 19, 2009 (5:12 am)
Replying to: osbornkg (Sep 26, 2008 12:04 pm) If your state Lemon law allows just go straight to an attorney. I had an intermittent non-start issue with my '07 M45 (4500 miles on it) starting 6 weeks after I purchased it. It spent a total of 42 days total with the dealer. Infinti of Tysons service department is the worst. You call and no one calls you back. They treat you like you are stupid. I worked in a dealership and I would have lost my job if I had treated people like they treated us. Infinti Consumer Affairs is not much better. Offered me one car payment and a maintenance contract for 6 years. So I got an attorney. They eventually did get the car fixed. Windshield was leaking into the fuse box. I did receive a settlement from Infiniti. Not what I wanted but better than I expected.
#1076 of 1177 tramlining by hsmolin Apr 19, 2009 (9:13 am)
Just a follow up to my last post about tramlining. My dealer, Legacy Infiniti of Lynbrook, NY made a courtesy change of my tires from Goodyear to Michelin and performed a wheel alignment on my leased 2008 M35X with approx 6,800 miles. Yesterday was my first chance to try out the new tires on a 3 hour drive. Tramlining definitely reduced but still there to a lesser extent. I'm sure its a design flaw on the all the wheel drive versions. Kudos to Legacy as I thought I was in for a fight but they came through and made the change. Shame on Infiniti for not solving the problem and recalling the car. I own a 2006 G35 coupe and love it and I love everything else about the M35 but the tramlining is disturbing. You have to hold on so tightly to the steering wheel at highway speeds that it makes long drives very tiring. I like to drive and have made the trip to Florida from NY in other vehicles several times. Would never consider it in the M35X as it would drift right off the road if I was tired and lost concentration. Its too bad because the M35x is an excellent value as a sporty luxury car. I'm glad I only have one year left on my two year lease but sad that this inherent problem will cause me to shop with a different manufacturer. I was going to consider the M45X next year. Anyone have another suggestion? Replies to this message: art234 (Apr 19, 2009 9:58 am) barryend (Apr 19, 2009 10:21 am)
#1077 of 1177 Re: tramlining [hsmolin] by art234 Apr 19, 2009 (9:58 am)
Replying to: hsmolin (Apr 19, 2009 9:13 am) I am glad your dealer at least tried to help you. I had to pay half the cost of the tires, which DID fix the tramlining issue completely (Michelin). There is a known issue with Goodyear tires, and the regional service rep said that I should be reimbursed--whigh Infiniti customer service initially agreed to and then rescinded the offer along with the month payment they had offered.   I would NEVER even look at another Infiniti product--especially when the service manager at Massapequa responded to a complaint about interior buzzing by telling me to turn the radio up......   I can't WAIT to be done with this car and this company.
#1078 of 1177 Re: tramlining [hsmolin] by barryend Apr 19, 2009 (10:21 am)
Replying to: hsmolin (Apr 19, 2009 9:13 am) Park it near Yankees Stadium with the door open and motor running.
#1079 of 1177 Smelly A/C vent... by shmang Apr 26, 2009 (6:47 pm)
Recently, my M45 has developed a bad smell when ever I use the A/C. If I turn the A/C on, there will be some smell (When the A/C is on, the smell is not strong, but, if I pay attention, I know it is there). But, when the A/C is turned off, immediately, there will be strong smells, like almost bad food / fungi smell and it will last for the rest of the trip, but, it becomes minimum the next day. I replace the in-cabin filter every year, so I know it is not that.   I have read that this could be caused by the evaporator and is a known problem (for any car with A/C, not M specific). So, I am just checking if any other M or Infiniti owners had this problem? And if this will be covered under warranty? If not, what did you do to fix this and how much it costs? Replies to this message: osbornkg (Apr 28, 2009 7:42 am) barryend (Apr 28, 2009 8:33 am) shmang (Apr 28, 2009 12:21 pm)
#1080 of 1177 Re: Smelly A/C vent... [shmang] by osbornkg Apr 28, 2009 (7:42 am)
Replying to: shmang (Apr 26, 2009 6:47 pm) You have likely checked this but when the car is stopped w/ the A/C running is water puddling under the car? Have someone make sure the A/C evaporator pan drain is open and allowed to drain.   We are on our 2nd M35 and have had no problem with the condition you are experiencing. Replies to this message: barryend (Apr 28, 2009 8:33 am) shmang (Apr 28, 2009 12:21 pm)
#1081 of 1177 Re: Smelly A/C vent... [osbornkg] by barryend Apr 28, 2009 (8:33 am)
Replying to: osbornkg (Apr 28, 2009 7:42 am) When I had my M35X I lost a $300.00 Palm. Bought an Iphone and the Palm turned up 6 months later under the seat track. I had looked under the drivers seat 6 times with a flashlight and never saw it. So, look around you never know what an M can eat.
#1082 of 1177 Re: Smelly A/C vent... [osbornkg] by shmang Apr 28, 2009 (12:21 pm)
Replying to: osbornkg (Apr 28, 2009 7:42 am) I did see water dripping off, but not sure if there is any congestion and I want to thoroughly check this. I know where the drain pipe end at, but where is the evaporator pan at? I want to check on both end to make sure there is no standing water up there.

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